Can a friend use my FB number?
Apr 25, 2006, 3:18 pm
#16
Join Date: Apr 2005
Location: Toulouse, France
Programs: Flying blue plat, Aerop,Accor, Priority Club
Posts: 438
Well, after reading all of this, it's sure that a number of mistakes can happen ; but on the other hand, giving a FB card with a name deliberately different of the one of the ID/and the ticket could be considered as fraudulous by FB, they seem to be a little nervous about this...
Apr 25, 2006, 5:07 pm
#17
Join Date: Mar 2003
Location: Edinburgh, UK
Programs: BA Gold, Hilton Diamond
Posts: 969
Originally Posted by frankvb
Actually there isn't much point in designing a computer system in such a way that it will pick up these seldomly occuring anomolies (being on 2 flights at the same time) - the money spent on doing that will probably be more than the money saved by not awarding these miles....
Now, as DomScarff suggested, one thing that the computer system should check is if the name of the pax matches the name on the FF account - in order to reduce the amount of false positives it is probably best to only match the surname. An error in this is much more likely to happen, e.g. if the check-in staff makes a mistake when manually entering the number.
Now, as DomScarff suggested, one thing that the computer system should check is if the name of the pax matches the name on the FF account - in order to reduce the amount of false positives it is probably best to only match the surname. An error in this is much more likely to happen, e.g. if the check-in staff makes a mistake when manually entering the number.
Depending on the mess that KLM/AF/FB have with their IT systems, it should be a very easy thing to do. I think that a check on the surname and forename should be a no brainer and something like this would take no time at all to implement.
Poor IT is not an excuse -although I think it is all that FB can fall back on!
