"Exclusive" Reservation Service
Sep 22, 2005, 8:03 am
#17
Join Date: Apr 2005
Location: Luxembourg
Programs: AF/KL Dark Grey, LH SEN
Posts: 265
Originally Posted by Volvic
On my FB card, I have 2 lines :
Air France reservation
+33(0)14 .... the one mentioned above
KLM reservation
+31..."jumbo jumbo" (if you had a FD card you recognize it)
Anyway, I have 2 lines, one for AF and one for KLM. I doubt the first covers also the second !
Air France reservation
+33(0)14 .... the one mentioned above
KLM reservation
+31..."jumbo jumbo" (if you had a FD card you recognize it)
Anyway, I have 2 lines, one for AF and one for KLM. I doubt the first covers also the second !
(To top the stupidity, on cards they send to Luxembourg, they put a Belgian pay number for AF reservations whcih isn't even reachable from here. That despite the fact that there is an AF reservation hotline with a Luxembourg number.)
Sep 22, 2005, 8:40 am
#19
FlyerTalk Evangelist
Join Date: Jan 2005
Location: BER
Programs: Hilton Gold, BA Gold
Posts: 15,757
Originally Posted by bodory
Actually, after a quick search, I found the french elite number is published... on the old FP pages of a regional AF website !
I love AF webmasters.
I love AF webmasters.
Sep 22, 2005, 9:54 am
#20
Join Date: Mar 2005
Location: Paris
Programs: BA ExClub Blue (ex Silver), Flying Blue Silver (ex Platinum), M&M forever base soldier
Posts: 723
Sorry if I broke the forum rules by giving the Elite line number 
. I thought I would not since:
- It is obviously not a private number;
- It is made publicly available by AF (or rather, was made publicly available, but you can still find its trace on the Web);
- You cannot access the service if you are not authorized to (you have to be identified as Elite from your FB number until you can proceed with an agent).
Still, I have edited my post. However, I could not edit the quotes by Chrissxb and Johan Rebel ...
This being said, I like to hunt for standard (non overtaxed) versions of airline call center phone numbers. Most of them have one but you have to deploy a lot of rethorical gimmicks to obtain them. KLM/NW France has one
.
. I thought I would not since:- It is obviously not a private number;
- It is made publicly available by AF (or rather, was made publicly available, but you can still find its trace on the Web);
- You cannot access the service if you are not authorized to (you have to be identified as Elite from your FB number until you can proceed with an agent).
Still, I have edited my post. However, I could not edit the quotes by Chrissxb and Johan Rebel ...
This being said, I like to hunt for standard (non overtaxed) versions of airline call center phone numbers. Most of them have one but you have to deploy a lot of rethorical gimmicks to obtain them. KLM/NW France has one
.
Sep 22, 2005, 10:41 am
#21
Join Date: Jun 2005
Location: SAN
Programs: AS MVP Gold, Marriott Plat, ICH Plat, HH Gold
Posts: 4,382
Originally Posted by tlr
Well, Jumbo-Jumbo is the number they put on the back of their Ivory cards, too...
) The number is now +31 20 4 747 747. This number is published on the KLM website, though it takes some effort to get there - "About us" -> "Worldwide offices" then select 'Netherlands' and it will show up (slightly different names on non-English versions of the KLM site).So no more elite reservations number for KLM
Sep 22, 2005, 2:59 pm
#22
Join Date: Jul 2005
Location: Cheshire, UK
Programs: FB Platinum Elite
Posts: 4
So no more elite reservations number for KLM .......Which is where Johan's thread began!
Why no Platinum Helpdesk when the website clearly claims a level of service for Platinum Elite customers that is totally opposite to what you actually get?
Why do the Platinum benefits continue to erode?
Why no Platinum Helpdesk when the website clearly claims a level of service for Platinum Elite customers that is totally opposite to what you actually get?
Why do the Platinum benefits continue to erode?