EU261 response delays
Dec 12, 2022, 4:40 pm
#31
Join Date: Jan 2011
Programs: AFKL PLT, BA Gold, SK Gold, AY Gold, A3 Silver, LH FTL, IHG Gold, Marriott Silver
Posts: 408
My flight from HEL to CDG was delayed 1,5 hrs (maintenance delay) on arrival in CDG on November 26th and I lost my connection to LIN which departed around the same time we landed. As that was the last flight of the day I was forced to stay overnight in CDG. Air France arranged hotel accommodation with breakfast and gave me 15€ voucher for meals at the airport. They also rebooked me on the first flight to LIN on November 27th, so I finally arrived to my destination some 10 hrs delayed. I filed the EU261 claim on AF's website November 28th, and got 500€ travel voucher to my email on December 8th. So in this case they handled the claim pretty fast.
