Flying Blue Platinum Ultimate Status

    Hide Wikipost
Old Aug 11, 22, 7:14 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: thierry
Wiki Link
FLYING BLUE ULTIMATE

Main facts
Ultimate is not a status in FB but a « tag » on Platinum / Platinum for life / Club 2000 – Skipper existing status.
While regular FB status (Silver/Gold/Platinum) are based on experience points earning (XP), Ultimate status is obtained by Ultimate XP (UXP) earning. UXPs are earned exclusively on AF- and KL-coded (= marketed) flights, whatever the operating airline.
Some examples :
- CDG-JFK AF-marketing, AF-operating : eligible to UXP earning
- CDG-JFK DL-marketing, AF-operating : NON-eligible to UXP earning
- AMS-BOS KL-marketing, DL-operating : eligible to UXP earning
- BOS-IND KL-marketing, DL-operating : eligible to UXP earning
- SIN-SYD AF-marketing, QF-operating : eligible to UXP earning
- CDG-FCO AZ-marketing, AZ-operating : NON-eligible to UXP earning

XP earned via AFKL Amex cards are not eligible (those are XP and not UXP).

To qualify for Ultimate, it is needed to have 1800 UXP over a rolling 24 month period. It is similar to the normal XP counter, resetting as soon as the tier is reached. Ultimate is valid for 2 years once granted.
Example : from Jan Year 1 to Nov Year 2, a Platinum member has earned 1800 UXP or more. The status will be granted in Nov Year 2 as soon as the threshold is reached, and is valid for 2 years (until end of Nov Year 4). The UXP counter resets to 0 and the re-qualification period starts again.

There is no rollover of UXP for the next qualification period.

Hard benefits
- All FB Platinum/Club 2000-Skipper benefits
- Access to a Travel Assistant service 24/7. They are reachable by phone or by email. In practice, from 8 pm to 8 am CET, calls are taken by the Platinum line.
- highest priority on waiting list and in case of irrops
- Possibility to register up to 8 persons who can benefit from Sky Priority services and lounge access when traveling with the Ultimate member and on same PNR(lounge access is only in AFKL lounges here). Note that we had several reports in 2022 showing that SP benefits are not granted in practice to travel companions.
- one companion Platinum card
- when the Ultimate member is flying P, 2 guests are allowed in CDG P lounge.
- Zone 1 boarding, irrespective of travel class.
- Access to Hertz Platinum status
- two upgrade certificates per membership year, usable from Y to J or from W to J. Upgrades are confirmed instantly at the time of booking (via the Travel Assistant). One voucher = one way. So to upgrade a return trip, 2 vouchers must be used. Vouchers are transferable to a travel companion traveling with the Ultimate member. In case of a long-haul flight with a medium-haul connection/feeder (e.g. CDG-AMS-JFK), the medium-haul segment will be upgraded also with still only one voucher used. In case of 2 long-haul flights in connection (e,g. DXB-CDG-JFK), the use of 2 vouchers is required to upgrade the 2 segments. Upgrade vouchers are usable only on AF- or KL-marketing and operating flights and the PNR must contains only the AFKL flights to be upgraded (if the PNR contains other non-AFKL flights, you cannot upgrade even just the AFKL flights).
The upgrade coupons are valid as soon as you reach Ultimate and is valid for 12 months.

Rules for eligible booking classes for the upgrade vouchers are described below :

AF flights, long-haul
Premium Eco to Business
Original booking class : A, S, W
Upgraded booking class : Z, I, D, C (it means that if the flight has only J fare available, one cannot upgrade)

Eco to Business (all flights, except to/from USA, Canada, Mexico)
Original booking class : Y, B, M, U, K, H, L, Q, T, N, R
Upgraded booking class : Z, I, D, C (it means that if the flight has only J fare available, one cannot upgrade)

Eco to Business (flights to/from USA, Canada, Mexico, including LAX-PPT)
Original booking class : Y, B, M, U, K, H, L, Q, T, N, R
Upgraded booking class : Z, C

KL flights, long-haul
Eco to Business (all flights, except to/from USA, Canada, Mexico and DEL)
Original booking class : Y, B, M, U, K, H, L, Q, T, N, R
Upgraded booking class : Z, I, D, C

Eco to Business (flights to/from USA, Canada, Mexico and DEL)
Original booking class : Y, B, M, U, K, H, L, Q, T, N
Upgraded booking class : Z, I.

Airline-specific soft (unpublished) benefits
- AF, KL and contract staff at airports have a popup message on their computer screen when checking-in an Ultimate pax or when scanning a BP at the lounge (AFKL lounges only) asking them to be attentive at any special request of the Ultimate pax. See also below for airport-specific soft benefits. There is no known official policy for operational upgrades of Ultimates, but Ultimate members have all reported on FT a higher rate of op-up (but those remain rare !).
- AF and KL cabin crews are instructed to provide extra care and attentions on-board. It can take different forms : special greetings, extra amenities (pillow, oshibori, etc), F&B from the upper class, upgrade on board (Y to J medium haul, W to J or Y to W long haul), earlier and quicker meal service. This is not systematic and is up to the appreciation of the crew. Based on the reports of Ultimate members of this forum, AF crews seems to be more compliant than KL crews with those directives, although there has been several reports in this thread of nice attentions provided by KL crews.
- Unlimited downloads (any day) in AF PLAY apps.

Other Skyteam airlines do not provide any extra service or attentions to FB Ultimate passengers.

Airport-specific soft (unpublished) benefits
All benefits below should be understood for departure, unless otherwise noted. In addition to what is mentioned below, it has been reported several cases of expedited transfers organised by AFKL staff in case of short/endangered connection at various airports.

Please complete/edit this list as needed.

EUROPE
Austria
- VIE : no special treatment to report

Croatia
- DBV : no special treatment to report
- SPU : no special treatment to report (not even lounge access)

Czech Republic
- PRG : no special treatment to report. Pre-boarding refused.

Denmark
- CPH : no special treatment to report

France
- CDG 2E:
  • Departure : Escort from check-in to immigration in the morning (super fast track). Reserved space at K/L/M lounges. Pre-boarding upon request at the gate before beginning of general boarding
  • Arrival : Special (super fast track) lane for immigration until 2 pm
- CDG 2F :
  • Departure : There is a special Ultimate check-in counter in the SkyP zone. Sometimes, escort is provided from the counter to security (skipping the line). Reserved room in the lounge. Pre-boarding upon request at the gate before beginning of general boarding
  • Arrival : no special treatment to report
- CDG 2G :
  • Departure : Reserved space in the lounge
  • Arrival : no special treatment to report
- CDG 2C :
  • Arrival lounge : higher priority for a shower (Note : 2C arrival lounge definitely closed)
- CDG in connection : expedited transfer, possibly involving limo transfer, can be arranged upon request in case of short or endangered connection. Rarely provided spontaneously (need to call the TA, but acceptance is never guaranteed).

- ORY :
  • Departure : Reserved space at Schengen and non-Schengen lounges. Pre-boarding upon request at the lounge.
  • Arrival : no special treatment to report
- AJA : no special treatment to report
- BES : no special treatment to report
- BIQ : no special treatment to report
- BOD : pre-boarding from lounge to plane inconsistently proposed
- LYS : escort through security from check-in to lounge, reserved area at the lounge (lounge closed), pre-boarding with escort from lounge to plane, all consistently proposed. A voucher can be asked at checking or obtained at a kiosk, because of lounge closed.
- MPL : pre-boarding with escort from lounge to plane, sometimes proposed (AF agent comes to the contract lounge to meet the Ultimate guest)
- MRS : no special treatment to report
- NCE : Reserved area in Infinity lounge (inconsistently provided : seems to be provided only when lounge crowded).
- NTE : no special treatment to report
- PUF : bypass queue at security and pre-boarding provided upon request
- RNS : bypass queue at security and pre-boarding provided upon request
- UIP : no special treatment to report

Germany
- BER : no special treatment to report
- DUS : no special treatment to report
- FRA : no special treatment to report
- HAM: no special treatment to report
- MUC : reserved area in the lounge
- STR : reserved area in the lounge, pre-boarding

Greece
- ATH : no special treatment to report
- HER : no special treatment to report
- JTR : no special treatment to report

Hungary
- BUD : escort through security from check-in to lounge proposed

Ireland
- DUB : no special treatment to report

Italy
- BLQ : escort from check-in to lounge, and through security to plane.
- BRI : no special treatment to report
- CTA : no special treatment to report
- FCO : no special treatment to report
- FLR : no special treatment to report
- LIN : no special treatment to report
- MXP: pre-boarding granted by request.
- VCE : escort through security from check-in to lounge, pre-boarding with escort from lounge to plane (not always consistently proposed).
- NAP : no special treatment to report

Netherlands
- AMS : no special treatment to report, apart pre-boarding sometimes granted – Shame on KL !!!

Poland
- WAW : no special treatment to report

Portugal
- LIS : no special treatment to report

Russia
- SVO : no special treatment to report
- LED : no special treatment to report

Spain
- AGP : no special treatment to report
- BCN : no special treatment to report
- MAD : no special treatment to report
- SVQ : no special treatment to report
- TFS : no special treatment to report
- VLC : no special treatment to report

Sweden
- ARN : no special treatment to report
- GOT : no special treatment to report

Switzerland
- GVA : pre-boarding upon request. Reserved area in the lounge.
- ZRH : 03/2022 : escort on arrival. No special treatment to report on departure

United Kingdom
- ABZ : no special treatment to report
- EDI: no special treatment to report
- LHR : no special treatment to report

NORTH AMERICA
Canada
- YUL: Escort from check-in to lounge upon request (but very inconsistently provided). Reserved area in lounge, pre-boarding
- YYZ : escort on arrival through immigration, consistently offered. / Escort from check-in to lounge and from lounge to airplane
- YQB : escort from checkin to lounge proposed.

USA
- ATL : no special treatment to report (in connection)
- BOS : escort through security from check-in to lounge, pre-boarding, all consistently provided upon request.
- DTW : no special treatment to report (starting from DTW or in connection)
- IAD : escort through security from check-in to lounge upon request, but inconsistently provided. Reserved area at the lounge + extra attentions from staff (table reserved for night service, etc)
- IAH: no special treatment to report
- JFK (AF only/terminal 1) : reserved table in the dining area of the lounge (upstairs), possible to benefit from the "night service" on all flights and not only the 2 last ones ex-JFK. Some kind of priority at the La Prairie spa (after P pax). KL flight no special treatments to report and access to Delta Sky Lounge at T4
- LAX : no special treatment to report
- ORD: since 11/2021, it seems no more Ulti benefit are provided on the ground in ORD (+ AF lounge is now closed definitely and replaced by the bad Swissport lounge)
- MSP : no special treatment to report, except one case of special DL Elite VIP treatment with expedited immigration and Porshe transfer to/from lounge (not a regular benefit to expect)

Mexico
- MEX (Terminal 1) : escort through security to lounge. Ride from lounge to gate.

CENTRAL & SOUTH AMERICA
- BOG : no special treatment to report
- LIM : escort to lounge, provided spontaneously
- GIG : no special treatment to report
- GRU : no special treatment to report
- SCL : no special treatment to report
- EZE : escort to lounge with special crew lane for immigration provided spontanously
ASIA / PACIFIC
- BKK : escort through security from check-in to lounge, upon request but inconsistently proposed. In connection : escort in case of short connection (better to request it before departure).
- BOM : escort from plane to immigration, and from checkin to the lounge
- DEL : no special treatment to report
- HKG : no special treatment to report (escort through security from check-in to lounge is now systematically refused, while provided during the 2 first years of Ulti)
- HND : Arrival : nothing. Departure : escort from check-in desk to lounge, proposed spontaneously.
- KIX : Arrival : escort through immigration, wait at baggage claim. Departure : escort from check-in desk to lounge All proposed spontaneously.
- SIN : no special treatment to report


CARIBBEAN & INDIAN OCEAN
- CUR: no special treatment to report, there is no (sky)priority lane for security or immigration, but escort/short track is available for 100 $.
- HAV : at departure, escort from check in counters until security checks. Pre-boarding offered. No escort at arrival. No reserved space in Lounge.
- FDF: No reserved space in Lounge. Pre-boarding upon request at the gate.
- PTP: Reserved table in lounge. Pre-boarding upon request at the lounge with escort from lounge to plane.

MIDDLE EAST
- BEY : no special treatment to report
- DXB : escort from check-in to lounge and from lounge to plane, all upon request, consistently provided. Access to the Ahlan lounge (normally reserved for P pax) instead of Skyteam lounge.
- JED : no special treatment to report
- RUH : no special treatment to report
- IST : no special treatment to report

AFRICA
- CMN : escort on arrival through immigration (not always consistently provided)
- CPT: escort from counter to lounge, provided spontaneously
- JNB: escort from counter to lounge (no fast track at immigration), provided spontaneously
- LOS : no special treatment to report
- RAK : escort on arrival, upon request (not provided on departure)
- RBA : on departure : escort to lounge and to plane, provided spontaneously.
- ZNZ : no special treatment to report (not even lounge access)




Print Wikipost

Old Jan 25, 17, 2:04 pm
  #61  
 
Join Date: Oct 2004
Location: Leeds ,Yorks UK
Programs: KLM Flying Blue Platinum for Life.. BA Gold , oh and some other shiny bits of plastic ...
Posts: 4,237
After a quick call to FB , the official release date appears to be in two days from now ... on the 27th
psollitt is offline  
Old Jan 25, 17, 2:29 pm
  #62  
 
Join Date: Apr 2005
Programs: Eurostar Carte Blanche, SBB-CFF-FFS GA-AG, SNCF Grand Voyageur LeClub
Posts: 7,234
Originally Posted by Goldorak View Post

I understand from your posts that you were part of the test phase of this Ultimate status ? Because I know for sure there was a test period in 2016 with a sample of eligible customers. The service was supposed to be launched in sept 2016. I don't know if it was really done at that date or if it's launched only now.
So if you were part of the test phase, can you share information with us ?
Yes and no...

Can't/won't give full transparency here (PM me if you need more, I have some questions, too ), but just to say that I was not part of an official Ultimate test (at least not to my knowledge) but that the PA escort/"special service in lounge" service was introduced/expanded some time ago and I got to use over a prolongued period of time. AF explained to me that they were in a test phase of that particular service. Hence my comments regarding the earlier post that the service consists in giving pax the possibility to reserve their seat in the lounge, which I did not experience in the way it was described here.

Let's wait what January 27th brings, then look at benefits and qualification criteria, run some numbers, and then see if it's worthwhile for those of us who have that status (some here seem to have received confirmation already) or could get it by re-directing some of their travel to AFKL.
San Gottardo is offline  
Old Jan 25, 17, 5:19 pm
  #63  
 
Join Date: Jun 2005
Location: 🇸🇬 🇭🇰 🇫🇷
Programs: Many
Posts: 4,737
FWIW the new Ultimate logo has been uploaded on the FB website on 23 January this year.

Last edited by bodory; Jan 25, 17 at 6:52 pm
bodory is offline  
Old Jan 25, 17, 6:11 pm
  #64  
 
Join Date: Jun 2005
Location: 🇸🇬 🇭🇰 🇫🇷
Programs: Many
Posts: 4,737
Originally Posted by Goldorak View Post
Platinum Ultimate is not a new tier in FB strictly speaking. The status is still Platinum and you are eventually eligible to additional services with Ultimate. So it comes on top of a platinum or LTPE FB status and you go back to regular Plat/LTPE if you don't maintain your flying pattern.
True. One could not imagine how many "status" FB has created:
- there are the 7 usual suspects aka Ivory, Silver, Gold, Platinum, Platinum for Life, Club 2000 and Skipper
- but you can also cumulate all of them with the Petroleum distinction, which makes 7 new ones
- and now also cumulate Platinum, Platinum for Life, Club 2000 and Skipper -/+ Petroleum with Ultimate, which adds another 8
- and think about Ivory, Silver, Gold, Platinum and Platinum for Life who can be issued by KQ, SB or RO...

Plus some surprises

I can imagine a gate agent thinking about who should be upgraded first : "pax #1 is Flying Blue Platinum for Life Petroleum Ultimate but he is a KQ customer whereas pax #2 is only Platinum on its 3rd year but is a KL customer"

Here is a preview:






I will post all pictures when I find a way to reduce their sizes otherwise FB moderators will kill me

Last edited by bodory; Jan 26, 17 at 12:04 am
bodory is offline  
Old Jan 25, 17, 7:32 pm
  #65  
Hyatt Contributor Badge
 
Join Date: Sep 2016
Location: San Francisco, CA
Programs: Flying Blue Platinum, JetBlue Mosaic, Hyatt Globalist, Alaska MVP Gold.
Posts: 1,847
Super interesting, bodory. Could you throw them up on say, imgur for us to take a gander at? I wonder what the '3' is. Edit: Oh, it goes up to 9. Is it years of Platinum? Mine doesn't show that. Hmm.
caliform is offline  
Old Jan 25, 17, 7:47 pm
  #66  
 
Join Date: May 2010
Location: ̡̡ ̴̡ı̴̴̡ ̡̡͡|̲̲̲͡͡͡ ̲▫̲͡ ̲̲̲͡͡π̲̲͡͡ ̲̲͡▫̲̲͡͡ ̲|
Programs: ❶❷ ใจ ± ♪♪♪ 7¾³ © ™
Posts: 761
Originally Posted by Mirk View Post
Anyone here on FT won't have much interest in such service as we are all mostly educated flyers with a tendency to be control freaks regarding our travels...

Personally, I don't think I will ever be able to let someone else manage my travels
Agreed, I enjoy managing my travels and bookings, I'm regularly checking which seats have been taken and for schedule changes.
Andy49 is offline  
Old Jan 25, 17, 8:47 pm
  #67  
 
Join Date: Jun 2005
Location: 🇸🇬 🇭🇰 🇫🇷
Programs: Many
Posts: 4,737
Originally Posted by caliform View Post
Super interesting, bodory. Could you throw them up on say, imgur for us to take a gander at? I wonder what the '3' is. Edit: Oh, it goes up to 9. Is it years of Platinum? Mine doesn't show that. Hmm.
Working on it. I will post it during the day.
bodory is offline  
Old Jan 25, 17, 10:16 pm
  #68  
 
Join Date: Jan 2017
Posts: 297
if you wanna play around:

http://digitalmonkeynl.github.io/FB-Docs/page-toptier-dashboard.html
travelbits is offline  
Old Jan 25, 17, 11:45 pm
  #69  
Moderator: Flying Blue (Air France & KLM)
Original Poster
 
Join Date: Dec 2004
Location: Rotterdam, NL
Programs: Flying Blue (AF/KL)
Posts: 4,664
Originally Posted by bodory View Post
FWIW the new Ultimate logo has been uploaded on the FB website on 23 January this year.
Hi Bodory,

Where did you find it?
Gajan is offline  
Old Jan 25, 17, 11:46 pm
  #70  
 
Join Date: Jun 2005
Location: 🇸🇬 🇭🇰 🇫🇷
Programs: Many
Posts: 4,737
Originally Posted by bodory View Post
Working on it. I will post it during the day.
I made a matrix:

bodory is offline  
Old Jan 25, 17, 11:50 pm
  #71  
 
Join Date: Jun 2005
Location: 🇸🇬 🇭🇰 🇫🇷
Programs: Many
Posts: 4,737
Originally Posted by Gajan View Post
Hi Bodory,

Where did you find it?
Hi Gajan

It is written on their server.

You can PM for more details.
bodory is offline  
Old Jan 25, 17, 11:56 pm
  #72  
 
Join Date: Jun 2005
Location: 🇸🇬 🇭🇰 🇫🇷
Programs: Many
Posts: 4,737
Originally Posted by travelbits View Post
Haha, thanks!

Better and quicker for me to post all the cards then:

https://digitalmonkeynl.github.io/FB...rtualcard.html

Note that the Ultimate one is not here though.
bodory is offline  
Old Jan 26, 17, 1:18 am
  #73  
 
Join Date: Jan 2017
Posts: 297
card

I posted it earlier... it got commented as photoshopped though... trust me it isn't...



Last edited by travelbits; Jan 31, 17 at 2:23 pm
travelbits is offline  
Old Jan 26, 17, 1:51 am
  #74  
 
Join Date: Mar 2016
Location: CPT,AMS
Posts: 4,261
Originally Posted by travelbits View Post
I posted it earlier... it got commented as photoshopped though... trust me it isn't...
Unless you got a physical card, it is still photoshopped, by the FB team
Ditto is offline  
Old Jan 26, 17, 2:13 am
  #75  
 
Join Date: Jan 2017
Posts: 297
think to know that those will be distributed on march 9th
travelbits is offline  

Thread Tools
Search this Thread