Delta status on KL boarding pass

Old Oct 15, 16, 5:57 am
  #1  
Original Poster
 
Join Date: Dec 2009
Posts: 694
Delta status on KL boarding pass

As of today, I am a Delta gold member. I am flying with KLM tomorrow night so will be checking in soon for that flight.

However, on the KLM and AF manage booking pages, it still shows me as silver - so I assume that on my boarding pass it will list silver too, ie no skypriority and no lounge access. Is there any way to push it to update from the KL/AF side so my boarding pass is accurate when I check in tonight?

Barring this failing, can I just show the delta app that says gold and my KLM boarding pass and get access that way?

I will be using these services at GIG and at AMS.

Thanks!
Dan1113 is online now  
Old Oct 15, 16, 6:20 am
  #2  
 
Join Date: May 2010
Location: The Netherlands
Programs: Delta Silver, BA Bronze, Accor Gold, IHG Plat
Posts: 5,069
Contact KLM via Twitter or Facebook for example and ask to remove your FF number, then add it again. Hopefully it will update the status.
KLflyerRalph is offline  
Old Oct 15, 16, 9:42 am
  #3  
Original Poster
 
Join Date: Dec 2009
Posts: 694
They removed it and I re-entered it myself on the website. Logged in again and it said silver.
Dan1113 is online now  
Old Oct 15, 16, 9:51 am
  #4  
 
Join Date: May 2009
Location: AMS
Posts: 1,153
They should be able to see the correct status once you present yourself at a lounge or check-in desk.

Also, KL lets you print a paper version of your cards for the time between making status and receiving the new card -- does DL not have such a scheme?
CyBeR is offline  
Old Oct 15, 16, 9:53 am
  #5  
Original Poster
 
Join Date: Dec 2009
Posts: 694
Delta has a card in the app. If I show that, will they accept it even if it's not listed on my boarding pass? If so - there's no problem.
Dan1113 is online now  
Old Oct 15, 16, 9:57 am
  #6  
A FlyerTalk Posting Legend
 
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 87,544
This glitch has been happening for at least a couple years. KLM keeps thinking that I'm a base member and not a DM. My status also appears wrong on KLM flight manifests and also on some DL flight manifests exAMS, which isn't surprising as KLM handles these flights.
MSPeconomist is offline  
Old Oct 15, 16, 11:35 am
  #7  
formerly B7e7US
Marriott Contributor Badge
 
Join Date: Sep 2006
Location: Santo Domingo, Dom. Rep. / Washington, DC
Programs: AA/DL PLT, Priority Pass, Marriott Gold, Thalys Gold, JetBlue Mosaic, Hertz PC, Other shiny cards
Posts: 4,150
The BP printed at the airport will show both the status and the SkyPriority designation. If it doesn't the App should be good at most locations except some European stations that didn't get the memo about some airlines using digital cards instead of physical cards.
SDQBound is offline  
Old Oct 15, 16, 11:37 am
  #8  
formerly B7e7US
Marriott Contributor Badge
 
Join Date: Sep 2006
Location: Santo Domingo, Dom. Rep. / Washington, DC
Programs: AA/DL PLT, Priority Pass, Marriott Gold, Thalys Gold, JetBlue Mosaic, Hertz PC, Other shiny cards
Posts: 4,150
Originally Posted by MSPeconomist View Post
This glitch has been happening for at least a couple years. KLM keeps thinking that I'm a base member and not a DM. My status also appears wrong on KLM flight manifests and also on some DL flight manifests exAMS, which isn't surprising as KLM handles these flights.
And even worse, some Silver members (including myself when I was silver) were listed as Club2000 in the BP and manifest, but I think they were able to correct this.
SDQBound is offline  
Old Oct 15, 16, 6:07 pm
  #9  
Hyatt Contributor Badge
 
Join Date: Sep 2016
Location: San Francisco, CA
Programs: Flying Blue Platinum, JetBlue Mosaic, Hyatt Globalist, Alaska MVP Gold.
Posts: 1,730
Originally Posted by SDQBound View Post
And even worse, some Silver members (including myself when I was silver) were listed as Club2000 in the BP and manifest, but I think they were able to correct this.
Sounds like an upgrade to me
caliform is offline  
Old Oct 15, 16, 6:17 pm
  #10  
 
Join Date: Apr 2016
Location: UK/FR
Programs: FlyingBlue Platinum, Hertz PC, AVIS PC, Accor Gold, IHG Gold
Posts: 853
Originally Posted by caliform View Post
Sounds like an upgrade to me
Unfortunately they seems to be more reactive to fix things when it goes in a certain direction, I don't know why ....
Mirk is offline  
Old Oct 21, 16, 3:03 am
  #11  
 
Join Date: Dec 2014
Programs: Flying Blue Platinum; Marriott Bonvoy Titanium; Hilton Gold
Posts: 609
Originally Posted by SDQBound View Post
And even worse, some Silver members (including myself when I was silver) were listed as Club2000 in the BP and manifest, but I think they were able to correct this.
I don't see how that's "worse"
Sjondorn is offline  
Old Oct 23, 16, 2:24 pm
  #12  
FlyerTalk Evangelist
 
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/1MM, DL PM, UA Gold, HH DIA, Hyatt Discoverist, IHG Spire/AMB, Marriott Titanium, Hertz PC
Posts: 30,275
On a different note, I'm Delta Silver and flying KLM tomorrow and my BP shows no status at all, just my DL FF#.
CMK10 is offline  
Old Oct 24, 16, 1:02 pm
  #13  
formerly B7e7US
Marriott Contributor Badge
 
Join Date: Sep 2006
Location: Santo Domingo, Dom. Rep. / Washington, DC
Programs: AA/DL PLT, Priority Pass, Marriott Gold, Thalys Gold, JetBlue Mosaic, Hertz PC, Other shiny cards
Posts: 4,150
Originally Posted by CMK10 View Post
On a different note, I'm Delta Silver and flying KLM tomorrow and my BP shows no status at all, just my DL FF#.
The online check-in version will not show Silver most of the time, but the airport boarding pass will show Dlxxxxxxx SILVER. If you are connecting to a flight on DL and you are confirmed in First/Business class on the DL segment, they will add the SkyPriority word to the BP, although much smaller than the one that prints at the top of the BP.
SDQBound is offline  
Old Oct 25, 16, 4:10 pm
  #14  
FlyerTalk Evangelist
 
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/1MM, DL PM, UA Gold, HH DIA, Hyatt Discoverist, IHG Spire/AMB, Marriott Titanium, Hertz PC
Posts: 30,275
Originally Posted by SDQBound View Post
The online check-in version will not show Silver most of the time, but the airport boarding pass will show Dlxxxxxxx SILVER. If you are connecting to a flight on DL and you are confirmed in First/Business class on the DL segment, they will add the SkyPriority word to the BP, although much smaller than the one that prints at the top of the BP.
This actually didn't happen. I don't know if it's because I checked in at an outstation with a generic AF/KL desk and got a BP on black airport stock, but it didn't show my FF number at all. I asked the agent to make sure it was on the reservation in fact.
CMK10 is offline  
Old Jul 12, 17, 7:42 am
  #15  
Moderator: Lufthansa Miles & More, External Miles & Points Resources
 
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 38,251
Originally Posted by CMK10 View Post
On a different note, I'm Delta Silver and flying KLM tomorrow and my BP shows no status at all, just my DL FF#.
DL Gold here, both pdf and app BP say nothing about my status. I'm just flying a daytrip to AMS on KL in economy, so no great expectations, but lounge access would be nice... sky priority security lane is only for C/F anyway.
oliver2002 is online now  

Thread Tools
Search this Thread
Search Engine: