Originally Posted by bskuared

They recruited me from a thread here on flyertalk. Wanted to use my case against Iberia as a test case. That was in 2008. They sent a few letters, did a tiny bit of work, then stopped answering my emails. I just found out that the case went past the statute of limitations and in early 2013 they closed my case. No notice. Nothing. They obviously only do the easy fix. Beware.

Originally Posted by biggjeff

Can't vouch for either of them, however both sites seem based on the same concept of enforcing EU regulations as it relates to screwed up flights in the EU.

EUclaim: http://www.euclaim.co.uk/our-products

"EUclaim works on a No Win No Fee basis. This means you only pay us a fee when we are successful. You will receive 73% of the claim amount, minus 25 euros administration costs per passenger. When we are not able to solve your claim, you do not pay us anything."

Refund.me: http://www.refund.me/en/help/

"How much does the service cost?
refund.me keeps 15 per cent of any compensation paid as a commission (plus the statutory VAT). If the claim is rejected, you are not charged anything.
We make every effort to assert your claim promptly by means of precise verification processes and our collaboration with experienced passenger rights experts."

It is interesting that the EU has dedicated legislation for delayed and cancelled flights altogether, and I suppose it would be nice if we adopted this back in North America, as I am sure I had a flights or 2 I could claim for

Originally Posted by 1ashannon

don't use this company!!! Rip Off!! refund.me is terrible