New levels of incompetence
Jun 2, 2010, 3:06 am
#16
Moderator: Flying Blue (Air France & KLM), France and TravelBuzz!
Join Date: Jan 2001
Location: Paris, France, AF F+ Rouge pour toujours, Flying Blue whatever, LH FTL, HHonors Gold, formerly proud SCC Executive, now IC Ambassador, BA down to nobody, Grand Voyageur Le Club
Posts: 12,404
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Jun 9, 2010, 9:38 am
#18
Join Date: Sep 2009
Programs: flying blue
Posts: 51
why is it that if you call Flying Blue you are told you "CAN NOT " speak to a supervisor . they are too busy ! . i found a very helpful agent good English (her third language !!) said could speak to a supervisor to compliment her , to be told it was not possible ! .
every other airline, hotel i have called it is possible to talk to a supervisor .
PLEASE can someone check confirm this . KLM HAS CLOSED THEIR OFFICE FOR CUSTOMER RELATIONS IF YOU PHONE THEM ??
I called two numbers
1 this just rang then shut off
2 was answered agent did not give name (they hardly ever gave any names ) said i had to use webb site was indifferent almost rude did not want to talk ,
the only option was the webb site !
this is unblivable if true !
DELTA has a customer relations number !
every other airline, hotel i have called it is possible to talk to a supervisor .
PLEASE can someone check confirm this . KLM HAS CLOSED THEIR OFFICE FOR CUSTOMER RELATIONS IF YOU PHONE THEM ??
I called two numbers
1 this just rang then shut off
2 was answered agent did not give name (they hardly ever gave any names ) said i had to use webb site was indifferent almost rude did not want to talk ,
the only option was the webb site !
this is unblivable if true !
DELTA has a customer relations number !