New level of insult

Old Mar 26, 09, 1:19 pm
  #1  
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New level of insult

AF are clearly looking for new degrees of "fragilisation" of Club 2000 customers, and in this they have been very successfully.

On checking a booking on www.airfrance.nl just now, and logged in as C2000, doing what I have done frequently for 10+ years, I was brazenly told this, on an error screen:

"You can no longer access this service from this computer.
If you wish to renew access rights, please send an e-mail to the following address [email protected], quoting reference IP10.162.253.52
Your access will be reactivated within 48 hours. "

I always thought Parisian waiters were the rudest people in the world, until I realised that they have been replaced, so it seems, by AF staff.

Bien fragilise,

Paul
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Old Mar 26, 09, 2:45 pm
  #2  
 
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access

My access to AF site went also down, even before I loaded my ID.
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Old Mar 27, 09, 3:16 am
  #3  
 
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I'd say it looks more like a computer failure than a FFP failure...
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Old Mar 27, 09, 3:54 am
  #4  
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Originally Posted by PaulRO View Post
AF are clearly looking for new degrees of "fragilisation" of Club 2000 customers, and in this they have been very successfully.

On checking a booking on www.airfrance.nl just now, and logged in as C2000, doing what I have done frequently for 10+ years, I was brazenly told this, on an error screen:

"You can no longer access this service from this computer.
If you wish to renew access rights, please send an e-mail to the following address [email protected], quoting reference IP10.162.253.52
Your access will be reactivated within 48 hours. "

I always thought Parisian waiters were the rudest people in the world, until I realised that they have been replaced, so it seems, by AF staff.

Bien fragilise,

Paul
I honestly can't see how you can be so easily insulted by a web error? Do you also react this way everytime you get a HTTP 404 ERROR and if so maybe you are not quite ready for the internet
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Old Mar 27, 09, 4:36 am
  #5  
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Just a kind reminder that we should refrain from personal comments. Thanks for your understanding.

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Old Mar 27, 09, 4:43 am
  #6  
 
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Computers

It seems to depend on computers :

Today at my company I connected without any problem. I then tried with the laptop and the vodafone card, and it jammed with the above mentionned message.

Maybe something wrong with the navigator (laptop uses explorer, desk one mozilla).
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Old Mar 27, 09, 5:34 am
  #7  
 
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Hi,

It could actually be related to network address translation. The IP reference given (if this is an IP address reference) is a "private" address. Thus AF's computers cannot resolve it to an owner should they ever need to investigate illegal behavior. It could be that your mobile card doesn't provide a public address.

Cheers,

GenevaFlyer
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Old Mar 27, 09, 6:19 am
  #8  
 
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Why does what looks like a very common internet or website bug, gives an excuse to anyone to lash out his antifrench or anti parisian feelings?
I find this very offensive.
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Old Mar 27, 09, 7:35 am
  #9  
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It looks as if this thread has run its course.

Jouy31
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