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Old Mar 26, 2009, 12:19 pm
  #1  
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New level of insult

AF are clearly looking for new degrees of "fragilisation" of Club 2000 customers, and in this they have been very successfully.

On checking a booking on www.airfrance.nl just now, and logged in as C2000, doing what I have done frequently for 10+ years, I was brazenly told this, on an error screen:

"You can no longer access this service from this computer.
If you wish to renew access rights, please send an e-mail to the following address [email protected], quoting reference IP10.162.253.52
Your access will be reactivated within 48 hours. "

I always thought Parisian waiters were the rudest people in the world, until I realised that they have been replaced, so it seems, by AF staff.

Bien fragilise,

Paul
PaulRO is offline  
Old Mar 26, 2009, 1:45 pm
  #2  
 
Join Date: Oct 2007
Posts: 443
access

My access to AF site went also down, even before I loaded my ID.
jmbfrance is offline  
Old Mar 27, 2009, 2:16 am
  #3  
 
Join Date: Jun 2004
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I'd say it looks more like a computer failure than a FFP failure...
Richelieu is offline  
Old Mar 27, 2009, 2:54 am
  #4  
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Originally Posted by PaulRO
AF are clearly looking for new degrees of "fragilisation" of Club 2000 customers, and in this they have been very successfully.

On checking a booking on www.airfrance.nl just now, and logged in as C2000, doing what I have done frequently for 10+ years, I was brazenly told this, on an error screen:

"You can no longer access this service from this computer.
If you wish to renew access rights, please send an e-mail to the following address [email protected], quoting reference IP10.162.253.52
Your access will be reactivated within 48 hours. "

I always thought Parisian waiters were the rudest people in the world, until I realised that they have been replaced, so it seems, by AF staff.

Bien fragilise,

Paul
I honestly can't see how you can be so easily insulted by a web error? Do you also react this way everytime you get a HTTP 404 ERROR and if so maybe you are not quite ready for the internet
Cupart is offline  
Old Mar 27, 2009, 3:36 am
  #5  
Moderator: Flying Blue (Air France & KLM), France and TravelBuzz!
 
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Location: Paris, France, AF F+ Rouge pour toujours, Flying Blue whatever, LH FTL, HHonors Gold, formerly proud SCC Executive, now IC Ambassador, BA down to nobody, Grand Voyageur Le Club
Posts: 12,404
Just a kind reminder that we should refrain from personal comments. Thanks for your understanding.

Jouy31
AF/KL co-moderator
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Old Mar 27, 2009, 3:43 am
  #6  
 
Join Date: Oct 2007
Posts: 443
Computers

It seems to depend on computers :

Today at my company I connected without any problem. I then tried with the laptop and the vodafone card, and it jammed with the above mentionned message.

Maybe something wrong with the navigator (laptop uses explorer, desk one mozilla).
jmbfrance is offline  
Old Mar 27, 2009, 4:34 am
  #7  
 
Join Date: Apr 2007
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Posts: 3,049
Hi,

It could actually be related to network address translation. The IP reference given (if this is an IP address reference) is a "private" address. Thus AF's computers cannot resolve it to an owner should they ever need to investigate illegal behavior. It could be that your mobile card doesn't provide a public address.

Cheers,

GenevaFlyer
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Old Mar 27, 2009, 5:19 am
  #8  
 
Join Date: Sep 2003
Location: Paris, France
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Posts: 725
Why does what looks like a very common internet or website bug, gives an excuse to anyone to lash out his antifrench or anti parisian feelings?
I find this very offensive.
thierry is offline  
Old Mar 27, 2009, 6:35 am
  #9  
Moderator: Flying Blue (Air France & KLM), France and TravelBuzz!
 
Join Date: Jan 2001
Location: Paris, France, AF F+ Rouge pour toujours, Flying Blue whatever, LH FTL, HHonors Gold, formerly proud SCC Executive, now IC Ambassador, BA down to nobody, Grand Voyageur Le Club
Posts: 12,404
It looks as if this thread has run its course.

Jouy31
AF/KL co-moderator
JOUY31 is offline  


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