Seat Assignment Issue Air France 777
Apr 20, 2014, 6:52 pm
#1
Original Poster
Join Date: Apr 2014
Posts: 1
Seat Assignment Issue Air France 777
Hello, my name is Pablo and I'm new to Flyertalk.
About a month ago I reserved 3 tickets from Mexico to Paris and back in Premium Economy. There was no option to choose any seat. We were not given any seat for the return flight. Today I went to the website and checked if I could assign any seat for my return flight. When you clicked to assign any seat there were no seats available!
What should I do?
Should I call Air France?
Has this happened to you?
Please help me ASAP I am worried
About a month ago I reserved 3 tickets from Mexico to Paris and back in Premium Economy. There was no option to choose any seat. We were not given any seat for the return flight. Today I went to the website and checked if I could assign any seat for my return flight. When you clicked to assign any seat there were no seats available!
What should I do?
Should I call Air France?
Has this happened to you?
Please help me ASAP I am worried
Apr 21, 2014, 2:08 am
#2
FlyerTalk Evangelist
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
Posts: 21,935
Welcome to Flyertalk Pablo 
This is happening quite often. You should also know that a cabin map is hardly an accurate reflect of the real booking. But I believe in your case that your cabin of travel for your flight is heavily booked. AF usually blocks some seats that cannot be pre-asssigned (e.g. seats with infant basinet) and those seats are released at check-in. Also if you are less than 3 days of your flight, the flight is transferred to airport control and no more seat can be assigned until check-in. I think that the likelihood that you will be seated together is pretty low in those circumstances.
What you should do is to check-in on-line as soon as it opens. Of course, you can still give AF a ring. It never does any harm
This is happening quite often. You should also know that a cabin map is hardly an accurate reflect of the real booking. But I believe in your case that your cabin of travel for your flight is heavily booked. AF usually blocks some seats that cannot be pre-asssigned (e.g. seats with infant basinet) and those seats are released at check-in. Also if you are less than 3 days of your flight, the flight is transferred to airport control and no more seat can be assigned until check-in. I think that the likelihood that you will be seated together is pretty low in those circumstances.
What you should do is to check-in on-line as soon as it opens. Of course, you can still give AF a ring. It never does any harm
Apr 21, 2014, 3:37 am
#3
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Welcome to Flyertalk. +1 on Goldorak's advice. If you say what flight you are on it will be easier to figure out which it is only a technical issue or a really heavily booked flight.
Apr 21, 2014, 1:25 pm
#4
Join Date: Mar 2009
Location: United Kingdom
Programs: AZ Exec, FB PFL, OneWorld Sapphire, IHG Diamond, Accor Platinum, Avis/Hertz President
Posts: 577
Hello, my name is Pablo and I'm new to Flyertalk.
About a month ago I reserved 3 tickets from Mexico to Paris and back in Premium Economy. There was no option to choose any seat. We were not given any seat for the return flight. Today I went to the website and checked if I could assign any seat for my return flight. When you clicked to assign any seat there were no seats available!
What should I do?
Should I call Air France?
Has this happened to you?
Please help me ASAP I am worried
About a month ago I reserved 3 tickets from Mexico to Paris and back in Premium Economy. There was no option to choose any seat. We were not given any seat for the return flight. Today I went to the website and checked if I could assign any seat for my return flight. When you clicked to assign any seat there were no seats available!
What should I do?
Should I call Air France?
Has this happened to you?
Please help me ASAP I am worried
Do not worry, it will be fine.
PE is a relatively small and cozy area. Even if you are not seated together, once on board it will be easy to "relocate".
Enjoy your flight.
Ulxima
Apr 21, 2014, 3:20 pm
#5
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Apr 21, 2014, 10:36 pm
#6
Join Date: Mar 2009
Location: United Kingdom
Programs: AZ Exec, FB PFL, OneWorld Sapphire, IHG Diamond, Accor Platinum, Avis/Hertz President
Posts: 577
I still bet chances are slim and this is no drama.
Ulxima
Apr 21, 2014, 11:55 pm
#7
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
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Completely agree with you on that! ^ It was just the idea that relocation would be easy that I was moderating but as you say the cabin is small and I'm pretty sure it would be 2 + 1 at worst or something like that.