What does "On Hold" mean with a reservation?
Feb 22, 2012, 11:16 am
#1
Original Poster
Join Date: Sep 2002
Location: Bainbridge Island, WA
Posts: 8,965
What does "On Hold" mean with a reservation?
I made a reservation on AF web today for a RT internal flight in France. I did not get any email confirmation but I was able to get my conf. # after a call to AF...but when I checked the reservation says " On Hold"......
Is this the status as they verify C.C. payment? How soon after making a reservation should I get an email?
I tried calling web support but after 15 minutes on hold...I hung up
Is this the status as they verify C.C. payment? How soon after making a reservation should I get an email?
I tried calling web support but after 15 minutes on hold...I hung up
Feb 22, 2012, 12:15 pm
#2
Join Date: Feb 2009
Location: Switzerland
Programs: AY Plat (OWE), Bonvoy Gold, ALL Silver
Posts: 3,038
Last time I had a reservation "On Hold" it was because the flight time had changed... I eventually received a mail from AF and the On Hold disappeared from my booking.
Feb 22, 2012, 1:52 pm
#3
Join Date: Mar 2006
Location: CDG/AMS
Programs: FB Plat for life, FB PC, M&M FT, Hertz President (+ many low tier cards)
Posts: 2,777
Correct. It means they are holding the reservation for you for whatever reason (Usually waiting payment confirmation, but could also be a change in flights). They would never release the reservation without contacting you first. If they have your phone and/or email details, of course.