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Changes in AC's online booking experience

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Changes in AC's online booking experience

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Old Feb 11, 2006, 11:51 am
  #1  
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Join Date: Jun 2005
Location: YYZ
Programs: AP (peon level)
Posts: 463
Changes in AC's online booking experience
I'm sure that this has bee discussed before but is anyone impressed with the changes to AC's online booking experience? My last booking was the late fall on a trip to LAS from YYZ. I just recently was investigating my choice of flights for a YYZ-MCI in April and was surprised to find out that you have to purchase your ticket prior to checking seat availability on your aircraft (a change from before). I ended up being OK with my choice but really was just browsing at the time. You used to be able to check all your preferences prior to actually making the purchase. Apparently no longer.
Ford Prefect is offline  
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Old Feb 11, 2006, 12:14 pm
  #2  
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Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson; Avis PC
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Originally Posted by Ford Prefect
I'm sure that this has bee discussed before but is anyone impressed with the changes to AC's online booking experience?
Did you actually check? You'll find lots of stuff.

Originally Posted by Ford Prefect
and was surprised to find out that you have to purchase your ticket prior to checking seat availability on your aircraft (a change from before)
Um, I don't know what you define as "new"... this has been like this for a long time... "new" in terms of FT time is more like 1 hour. Anything after that becomes "old".
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Old Feb 11, 2006, 12:29 pm
  #3  
 
Join Date: Jun 2005
Location: Near an airport
Programs: FB, EB, Delta, AC, PC, HH.
Posts: 1,991
Originally Posted by Ford Prefect
I'm sure that this has bee discussed before but is anyone impressed with the changes to AC's online booking experience? My last booking was the late fall on a trip to LAS from YYZ. I just recently was investigating my choice of flights for a YYZ-MCI in April and was surprised to find out that you have to purchase your ticket prior to checking seat availability on your aircraft (a change from before). I ended up being OK with my choice but really was just browsing at the time. You used to be able to check all your preferences prior to actually making the purchase. Apparently no longer.

united.com can search AC flights and you can look at seat assignments before you purchase.

/E
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Old Feb 11, 2006, 12:59 pm
  #4  
 
Join Date: Jan 2000
Location: Calgary,AB
Programs: Aeroplan 25K , UA ,WJ, HA, AMEX AP Reserve
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Also Expedia.
muskoka is offline  
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