Missing ac.com computers
Aug 12, 2005 | 5:41 am
#1
Original Poster
Join Date: Jan 2004
Location: YYR
Programs: AC-2MM & 75K
Posts: 1,355
Missing ac.com computers
I recently discovered that the ac.com computers have been removed from YOW which, at the time, caused me a great inconvenience. I noticed today that they have also been removed from YYZ. Does anyone know, have they been removed from all airports? If so, do you know why?
Aug 12, 2005 | 8:14 am
#6
Join Date: Mar 2001
Location: Toronto, ON
Programs: AC 75K
Posts: 6,648
There used to be computers available for customer use in the departures areas of Canadian airports. You could only go to Aircanada.com - the intent at the time was to increase usage of the website...I think this may have been around the same time they introduced the ability to makes changes online.
Aug 12, 2005 | 8:24 am
#7
FlyerTalk Evangelist
Join Date: Mar 2000
Location: Southern Alberta
Posts: 20,547
Originally Posted by ChrisA330
There used to be computers available for customer use in the departures areas of Canadian airports. You could only go to Aircanada.com - the intent at the time was to increase usage of the website...I think this may have been around the same time they introduced the ability to makes changes online.
The fact that I make a bee line for an MLL probably explains this...
Aug 13, 2005 | 12:09 am
#8
Join Date: Jan 2004
Location: YUL
Programs: AE, AirMiles Gold
Posts: 666
Originally Posted by ChrisA330
There used to be computers available for customer use in the departures areas of Canadian airports. You could only go to Aircanada.com - the intent at the time was to increase usage of the website...I think this may have been around the same time they introduced the ability to makes changes online.
Aug 18, 2005 | 10:32 am
#11
Original Poster
Join Date: Jan 2004
Location: YYR
Programs: AC-2MM & 75K
Posts: 1,355
I am speaking of the computers in the departures area. They were installed so that we could access ac.com to make reservations, change reservations, check-in, or access an upgrade on a city pass. They have been removed and no one knows why?