Someone LIKE me?? What exactly is that supposed to mean? I didn't realize I consituted a demographic now. Or am I simply being used in Shareholder's absence as representative of the folks who don't agree with your views on how Air Canada should work?

I am referring to your viewpoints. At no point was this about how AC should work. Clearly a flaw in your logic that two similar situations, yours is fine just because you're proactive while FatboyYVR's is not? Hmmm.

I see you're trying to steer away from the subject because you decided to pronounce the horse dead since you still can't produce a clear case why your so called out of the box situations are fine while FatboyYVR's is not.

So far I've presented my side with facts while you're starting to go after me by picking on words.

[This message has been edited by Empress (edited Mar 13, 2004).]

Good grief Empress, why don't you get it into your head that I didn't ask for a darn thing. I've never been late for an AC flight, I've never asked a concierge to bend a rule for me and everytime I could have used the assistance of a concierge I was either redirected to their voicemail or they were not on property.

In just over a year as a SuperElite (but as a former/current elite with virtually every major FF program out there) I've found plenty to love about flying Air Canada - but alas the concierges have yet to prove their value to me. Judging by the responses to this thread, I can see why. I don't value the same kind of services that many others seem to. To each their own....

I don't care care if you've missed a flight before. You posted on a first page:
You failed to present a clear case why that was fine while FatboyYVR's case was not. It's confirmed that you are able to get on a nonstop flight for free on the day of departure even if you're booked on a connection provided that there is space. You're simply saying your situations are fine because you're proactive. So what you're implying is that as long as someone is willing to admit to their crimes, they don't have to be penalized?

I don't care if you love them or not. That's for you to decide. But to say someone can't get on a nonstop flight without paying (when the rules permit it provided there is space) because they are breaking the rules while you suggest that you can break the rules because you call ahead. Selfish IMO.

[This message has been edited by Empress (edited Mar 13, 2004).]

If you read FatBoyYVR's own post on the subject he says that there should have been a change fee charged and was asking for a waiver of those. I based my comments on that statement alone. If he was misinformed or misled, that is a separate issue. I'm sorry that I can't be an encyclopedia of knowledge about the various rules involved with each Air Canada fare basis. My expertise lies in other areas.

Let us agree to disagree about whether FatBoyYVR's request was appropriate or not. You have your views and I have mine - both are equally valid. This thread had the potential of being a very interesting discussion about the utility of concierges until you decided to derail it to make some sort of juvenile point.

Just another nail in the coffin of the unmoderated AC forum... http://www.flyertalk.com/forum/smile.gif

Derail? Juvenile point? It was merely a discussion on why you think the concierge was appropiate for your situations while it wasn't for FatboyYVR. (which is on topic) There wasn't any insults or attacks in our posts until you decided to make one at 8:23PM and the above quote. I take offense to you calling my posts 'juvenile'. So that signals the end of any necessary current/future discussions with you when people resort to cheap shots.

And I fail to see which post above would require the intervention of a moderator until someone posted a attack bait at 8:23PM.

[This message has been edited by Empress (edited Mar 13, 2004).]

The concierge service is there to provide special services to SEs and International J class passengers--they can help you out in various situations including getting your connecting flight to wait a few minutes so that you don't miss the last flight back..the help on those times when your relative or friend is stuck with a problem that can be solved by contacts between two airlines... getting you on a different flight on a tight connection so that you do not have to leave other members of your family you were going to meet stranded in a foreign destination..helping you find your luggage which went to CPT when you were going to MCO.. providing a cell phone number for emergencies... lending the UG certs as yours didn't show up.. providing the extra MLL passes on the rare occasions..how can you put a price on this? How can you say that making sure your spouse didn't miss the connection to be with you is only worth x dollars? I am sorry Ferrari-- you can't put a price on this. This is the cost of providing some extra service to the most FFlyers--may be some GA's can do this, but with concierges it is done quicker--sometimes even over the phone-- all this is priceless-- and , if you were wondering Ferrari-- yes, for everything else there is Mastercard!!

[QUOTE]Originally posted by Ferrari:
[B]I thinking calling a conceirge because you are stuck in traffic is an abuse of the service...

http://www.flyertalk.com/forum/biggrin.gif: NOPE after flying with AC for 100k it won't kill AC to help out a SE, protecting us on the next flight....
If SE's are really 2% of AC customers??
I would do it for my top [2%] customers.

How do other FF programs deal with it? For me UA has been more liberal. Last week "Q" ticket, as a 1K they changed it [not allowed] and no fee no hassle.

Quote:
Just another nail in the coffin of the unmoderated AC forum...
__________________________________________________ _______________
Not so, the moderators are there for TOS violations not differences of opinion. If you can't stand to be corrected then don't post here.
BTW if you want this forum moderated go check out some of the moderated forums. A lot of the moderators are on ego trips and don't necessarily relate solely to TOS conditions. Thy relate to sterility. The AC forum does very well on its own even with people like you who don't respect different opinions. We generally feel your types are crybabies or wannabe moderators.

[This message has been edited by parnel (edited Mar 13, 2004).]

I'm already a moderator parnel. http://www.flyertalk.com/forum/smile.gif

And a big advocate for adding some controls to the Air Canada forum.

That's too bad;we have survived a long time w/o your moderation abd can continue w/o it for a long time to come. Try another poll here about having a moderator and see the results. I would agree Randy needs help to make sure TOS are respected but most of the time you people act like sheriffs from Dodge and we seem to do ok w/o that type of control. Thanks anyway.
And the crybaby comment still holds.

[This message has been edited by parnel (edited Mar 13, 2004).]

I agree with ac777 here. Ferrari, you raised an interesting topic as I've always wondered exactly what they can and cannot do, but I think this is a difficult question to answer! I always hope that I never require the help of the concierge, and even if I think I do, I avoid calling them unless it's a do or die situation (I call the SE number first). I'm just glad that we have access to this service, but I dare not guess or assume what they should or could be able to do for me, even if it's making a tight connection due to a delayed flight. Perhaps we could assume (if we had to assume) that they only _try_ their best to help us in a difficult situation, and how they go about _trying_ is our surprise. Anyway, I'm probably not making any sense here as I'm tired, so I'll just shut up and continue my enjoyment in reading this thread http://www.flyertalk.com/forum/biggrin.gif

[This message has been edited by yyznomad (edited Mar 14, 2004).]

And a perfect example of why moderation would kill the AC forum..... http://www.flyertalk.com/forum/frown.gif Sad.....

Exactly...and I was suprised and sadly disappointed, but $200 matters more than a year of SE revenue to that concierge......I will not ask again