It might if I add the context of them coming to find me and sit with me in the lounge when I'd done app check-in, was sitting minding my own business having a drink with headphones in, and they quote exactly how many credits I have left and just how few it would take for this segment... :)

A single thread with a wiki would be great.

But I also think preserving some information about what Concierge used to do is interesting and worthwhile in its own way.

The old threads wouldn't be deleted, just closed to new posts. Readers would be free to peruse them at their leisure.

"Based on my own views and those received from others, this seems like an appropriate time for a new thread that consolidates the topics into one thread and starts fresh to leave the old stuff behind. In my mind, it's tentatively titled "Concierge service: the good, the bad, and the ugly" or something along those lines. While I understand the desire to sometimes have a greater number of threads, this is another case where the content constantly bleeds back and forth.

I think the concierge threads are also another example of information vs experience threads that has sometimes been suggested not really working - the information thread is full of experiences, and sometimes the thanks/no thanks stories are more informational since people didn't understand what a concierge could or couldn't do.

I think the approach in many threads of having a lot of the basic information in a wiki has been very helpful in terms of that information vs experience split. I think the threads with high-quality wikis have a lot less repetitive discussion about basic information and allow for more discussion of experiences."

AGREED--the good, the bad, and the ugly (and managing expectations--perhaps a lot of managing expectations dealt with in the wiki)

Adding one more vote in support of a single concierge thread.

My experiences with concierges are mostly positive. It is a bit difficult to get to them at times, but when I get access, I am mostly treated well.

So probably "the good, the better, and the not-so-good".

Seems we have pretty strong consensus here, so once wiki editing gets fixed, I'll create a new thread.

Turns out I hadn't seen this update in the tech support forum. Last I looked it up wherever it's mentioned on a static page, it still said 90/90, but I guess that's out of date.