compensation for equipment swap?
Sep 28, 2022, 10:04 am
#1
Original Poster
Join Date: Mar 2015
Posts: 129
compensation for equipment swap?
Has anyone successfully claimed compensation for losing their lay-flat business seat? I booked YVR to YYZ in J and specifically selected a flight with the 787-9. A few days prior to departure I got notification that the plane was changed to a A321-200. A321 business class is hardly worth it, would have flown economy.
Sep 28, 2022, 10:16 am
#3
Moderator, Air Canada; FlyerTalk Evangelist
Join Date: Feb 2015
Location: YYC
Programs: AC SE MM, FB Plat, WS Plat, BA Silver, DL GM, Marriott Plat, Hilton Gold, Accor Silver
Posts: 16,774
The tariff used to specify that a partial refund was owed if you had paid a premium for a widebody (the old "Business Class - Continental" $300 surcharge). That's no longer in the tariff, but I believe is contained within the fare rules for certain fares where it's built in to the price.
Has this flight already been flown?
Has this flight already been flown?
Sep 28, 2022, 10:22 am
#4
Original Poster
Join Date: Mar 2015
Posts: 129
The tariff used to specify that a partial refund was owed if you had paid a premium for a widebody (the old "Business Class - Continental" $300 surcharge). That's no longer in the tariff, but I believe is contained within the fare rules for certain fares where it's built in to the price.
Has this flight already been flown?
Has this flight already been flown?