Verification Code
#1
Original Poster




Join Date: Mar 2022
Posts: 284
Verification Code
Starting 1 or 2 months ago, every time when I log on my Aeroplan account (computer), Aeroplan sends a verification code to my email. I need to enter the verification code to continue.
Does this happen to everyone, or only me?
Thanks!
Does this happen to everyone, or only me?
Thanks!
#4


Join Date: Jul 2013
Location: NCE
Programs: BA Bronze, Flying Blue, HH, Melia and many others
Posts: 86
As I look after 2 AC accounts, one suddenly started with the code number each time I wanted to log in and the other not. I then found that in the account settings there is an option for a 2nd security check (code) which you can select or not. You will find the information about AC double security system.
#5



Join Date: Jun 2010
Location: MEX
Programs: AC E75K
Posts: 4,398
This started happening to me on one computer about a year ago. Recently, it stopped on that computer but started on another computer, which did not previously have this problem.
Both are MacBook Pros using Chrome and sharing the same Chrome profile.
Seems like a cache thing but I can't be bothered to get to the bottom of it.
Both are MacBook Pros using Chrome and sharing the same Chrome profile.
Seems like a cache thing but I can't be bothered to get to the bottom of it.
#6




Join Date: Jul 2010
Location: YOW
Programs: AC*SE MM, Accor Diamond, Marriott Platinum
Posts: 396
I was having the same problem recently. If you log into your account, and go to your profile, there is a switch for "two factor authentication"; you can switch this off and then it won't require the code every time.
#7



Join Date: Jun 2010
Location: MEX
Programs: AC E75K
Posts: 4,398
Thank you for this tip. Turns out this was the 'problem'! Weird that AC had it turned on by default.

