Cancelling outbound to Hawaii only - possible?
Apr 23, 2020, 6:46 pm
#1
FlyerTalk Evangelist
Original Poster
Join Date: Aug 2000
Location: Edmonton, AB, Canada
Programs: AC 75K, Hertz President’s Circle, Accor Gold, Hilton Gold, Marriott Gold
Posts: 10,068
Cancelling outbound to Hawaii only - possible?
So we bought 3 return tickets to Maui on one record for Nov and used a 25% off code. Now, with all our trips until Nov pretty much off we want to add a week and start on the Big Island. AC doesn’t fly to Kona in Nov. These are 2 one way fares combined as a return. Is there a way for AC to
a) charge a change fee and just remove the outbound and create a credit file for that portion so we can keep the return as booked? (We would book UA to Kona)
Or
b) what happens if we just moved the outbound to a week earlier with Maui as our destination - would we lose the 25% off code on the whole booking and be starting over with new fares and no voucher?
a) charge a change fee and just remove the outbound and create a credit file for that portion so we can keep the return as booked? (We would book UA to Kona)
Or
b) what happens if we just moved the outbound to a week earlier with Maui as our destination - would we lose the 25% off code on the whole booking and be starting over with new fares and no voucher?
Apr 23, 2020, 7:18 pm
#2
Join Date: Apr 2008
Programs: Aeroplan 25K, Marriott Plat
Posts: 343
I personally would bet that they wouldn't let you cancel just the outbound. But it never hurts to try. They won't make any COVID-19 related accommodations for tickets out that far. And there's no other justification that you could use to get out of the change fees. But if you wait till closer-to, then you there might possibly still be some COVID19 restrictions that would allow you to cancel the trip and rebook as you like.
Apr 23, 2020, 7:23 pm
#3
FlyerTalk Evangelist
Original Poster
Join Date: Aug 2000
Location: Edmonton, AB, Canada
Programs: AC 75K, Hertz President’s Circle, Accor Gold, Hilton Gold, Marriott Gold
Posts: 10,068
The tickets are Flex so the fee is only $25 this far out - not worried about the fee more the mechanics involved with credits and the voucher if they can’t just cut out the outbound....