Check IN Issues?
Feb 21, 2020 | 7:12 am
#1
Original Poster
FlyerTalk Evangelist
Join Date: Feb 2002
Location: San Francisco/Tel Aviv/YYZ
Programs: CO 1K-MM
Posts: 10,859
Check IN Issues?
I got a weird error at the end of OLCI, never encountered this before;
"Based on your itinerary and passport information, we're unable to complete your check-in.
Before going to the airport, please visit our website and review the Travel Documents section to learn more about the entry requirements of the country you plan to visit."
(YYZ-SFO in AC I and SFO-SNA in X on United) . I'm on a US Passport, traveled on Rogue to the US earlier in the week w/o issue, others are canadians on canadian passports.. but it wouldn't let any of us check in..
(UA Award ticket, UA says everything is fine with the ticket/PNR)
Any insight?
"Based on your itinerary and passport information, we're unable to complete your check-in.
Before going to the airport, please visit our website and review the Travel Documents section to learn more about the entry requirements of the country you plan to visit."
(YYZ-SFO in AC I and SFO-SNA in X on United) . I'm on a US Passport, traveled on Rogue to the US earlier in the week w/o issue, others are canadians on canadian passports.. but it wouldn't let any of us check in..
(UA Award ticket, UA says everything is fine with the ticket/PNR)
Any insight?
