Flight duplicated in itinerary - can't change seats as a result
Apr 23, 2019, 9:52 am
#1
Original Poster
Join Date: Mar 2014
Posts: 104
Flight duplicated in itinerary - can't change seats as a result
Hi all,
Recent schedule changes to an upcoming trip messed up my seat selection, so over the past couple of days I've been trying to get my seats back. Today, when I went to attempt the seat selection change again I noticed that my itinerary is showing two of the same flight number, and as a result it won't let me access the seat map to change my seat selection.
My itinerary currently looks like this:
6/29 AC8 HKG to YVR
6/29 22:30 AC128 YVR to YYZ
6/29 22:50 AC128 YVR to YYZ
6/30 08:15 AC7502 YYZ to BWI
Is anyone else seeing something similar? Should I wait for AC to fix this or call in?
Recent schedule changes to an upcoming trip messed up my seat selection, so over the past couple of days I've been trying to get my seats back. Today, when I went to attempt the seat selection change again I noticed that my itinerary is showing two of the same flight number, and as a result it won't let me access the seat map to change my seat selection.
My itinerary currently looks like this:
6/29 AC8 HKG to YVR
6/29 22:30 AC128 YVR to YYZ
6/29 22:50 AC128 YVR to YYZ
6/30 08:15 AC7502 YYZ to BWI
Is anyone else seeing something similar? Should I wait for AC to fix this or call in?
Apr 24, 2019, 7:51 am
#5
Join Date: Dec 2005
Location: YYZ most of the time
Programs: AC SE100K MM, Princess Elite
Posts: 3,921
If your original seats have been selected by someone else now, good luck. If they are unassigned. No problem.
Apr 24, 2019, 10:41 am
#6
Original Poster
Join Date: Mar 2014
Posts: 104
Fair point. I should clarify - I'm not necessarily expecting to get back the exact seats I had before, just trying to make sure that my 5-year-old isn't on her own two rows up from the rest of us (which is currently the case). The priority is getting a block of four seats across a middle section on AC8 so that our family of four doesn't end up having to climb over others.