Question: eUpgrade on AE fare without status
#1
Original Poster




Join Date: Feb 2018
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eUpgrade on AE fare without status
I booked an Aeroplan ticket a few months ago on my fathers account using his points. He has E35K so I used a priority reward to book the flight. I noticed that until September 2019, it is possible to upgrade on an Aeroplan ticket! I do not have status so I was not expecting that I would be able to do it. Went on the eUpgrade site today, and it is letting me upgrade even though I do not have status! At first, I assumed that it thought my dad was the one travelling, but when checking in I had to pay for two checked bags so I was unfortunately mistaken.
The biz class cabin was full on the first flight so I just checked in without upgrading. Later, I realized that the biz class cabin on my next flight was nearly empty, and I could have upgraded! Wondering if I should try and get AC to refund my baggage fees and upgrade on that flight instead at the airport tomorrow? Or is this likely a glitch in the system? Would be nice to upgrade, but I am not going to risk messing up my flights if the agent thinks something is not right.
The biz class cabin was full on the first flight so I just checked in without upgrading. Later, I realized that the biz class cabin on my next flight was nearly empty, and I could have upgraded! Wondering if I should try and get AC to refund my baggage fees and upgrade on that flight instead at the airport tomorrow? Or is this likely a glitch in the system? Would be nice to upgrade, but I am not going to risk messing up my flights if the agent thinks something is not right.
#3
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Also, an upgrade doesn't entitle you to a refund of baggage fees. With an upgrade, you still have an economy ticket with all of the same features and restrictions, you just happen to be permitted to sit in business class.
#5
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#6
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I am not saying an upgrade entitles me to a baggage fee refund. I would have upgraded on my second flight had I know that I had to wait to check in and complete check-in after upgrading for the second flight. Flying business class means free checked bags, so I assumed under these circumstances a refund is warranted.
#7
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Join Date: Feb 2018
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My dad's account, I booked an AE ticket on his account. AC has a special on until next September that lets you upgrade from Aeroplan tickets. I was not expecting to be able to use his credits, but for some reason, it is allowing me to do so. Maybe a glitch in the system.
#9
Moderator, Air Canada; FlyerTalk Evangelist
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I am not saying an upgrade entitles me to a baggage fee refund. I would have upgraded on my second flight had I know that I had to wait to check in and complete check-in after upgrading for the second flight. Flying business class means free checked bags, so I assumed under these circumstances a refund is warranted.
Although you will be seated in either Premium Economy or Business Class when your upgrade is confirmed, your booking will remain subject to the fare rules and restrictions of the booking class and fare option you originally purchased. These rules include, but are not limited to, mileage accumulation, change and cancellation fees, access to airport lounges and baggage allowance.
#10
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Adam, I don't think there is any need to be rude. All I am saying is, I would have upgraded had I known that it was possible on my second flight. I did not realize this until after check-in. I am logging in on my dad's account and punching in my booking reference. It is listing me as the eUpgrade account owner when I do this. It still lists him as the owner of the credits, but it is allowing me to upgrade for a certain number of points plus an add-on fee.
#11
Moderator, Air Canada; FlyerTalk Evangelist
Join Date: Feb 2015
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Adam, I don't think there is any need to be rude. All I am saying is, I would have upgraded had I known that it was possible on my second flight. I did not realize this until after check-in. I am logging in on my dad's account and punching in my booking reference. It is listing me as the eUpgrade account owner when I do this. It still lists him as the owner of the credits, but it is allowing me to upgrade for a certain number of points plus an add-on fee.
To wit, based on this thread as well as the second one that you posted, you seem to think that getting an eUpgrade means you don't have to pay baggage fees because you're flying in business class. That's not the case; you still have to pay whatever baggage fees are associated with your original fare - as detailed in my last post.
If I misunderstood what you were saying/asking, then please elaborate and correct me so that I (or someone else) can properly address the question.







