Question: Can someone explain Aeroplan site not showing direct flight availability?
Dec 1, 2018, 10:34 am
#1
Original Poster
Join Date: May 2014
Location: Dayton, OH
Programs: CarlsonGold,HHDiamond, SPGGold,ChoiceGold, *Silver, WNCompanionPass, ASMVPGold, HyattDiamond,IHGPlat
Posts: 255
Can someone explain Aeroplan site not showing direct flight availability?
Edit:
In case you can't see images. I'm trying to find a direct flight from Europe to LAX using Aeroplan miles. I was selecting random cities and tried Brussels (Image 1), this showed me availability on LOT for a direct flight from WAW. So when I tried to purchase that flight, the search engine wouldn't find it. (Image 2). I searched another date, and the search did result in a direct flight (Image 3). I'm wondering why it won't show the direct flight on one day even though it shows up when it's used as a connection.
Flight from BRU via WAW shows Business availability on flight LO23 WAW-LAX on October 2nd.
Search for WAW-LAX does not show direct flight availability on October 2nd.
Search for WAW-LAX shows direct flight availability on a different date (Oct. 1)
In case you can't see images. I'm trying to find a direct flight from Europe to LAX using Aeroplan miles. I was selecting random cities and tried Brussels (Image 1), this showed me availability on LOT for a direct flight from WAW. So when I tried to purchase that flight, the search engine wouldn't find it. (Image 2). I searched another date, and the search did result in a direct flight (Image 3). I'm wondering why it won't show the direct flight on one day even though it shows up when it's used as a connection.
Flight from BRU via WAW shows Business availability on flight LO23 WAW-LAX on October 2nd.
Search for WAW-LAX does not show direct flight availability on October 2nd.
Search for WAW-LAX shows direct flight availability on a different date (Oct. 1)
Last edited by Journey4Happy; Dec 1, 2018 at 2:23 pm Reason: fixed html
Dec 1, 2018, 10:49 am
#3
FlyerTalk Evangelist
Join Date: Jun 2003
Location: YYC
Posts: 23,804
Married segments by Lot?
Dec 1, 2018, 10:50 am
#4
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Added: For some reason, the original graphics (they need to be resized, IMHO) had some loading latency, so I only saw the first one showing BRU LAX when I responded.
Last edited by yyznomad; Dec 1, 2018 at 11:12 am
Dec 1, 2018, 2:25 pm
#5
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Join Date: May 2014
Location: Dayton, OH
Programs: CarlsonGold,HHDiamond, SPGGold,ChoiceGold, *Silver, WNCompanionPass, ASMVPGold, HyattDiamond,IHGPlat
Posts: 255
I'm on mobile so couldn't figure out resize of images. I tried to change the "source" but it's not actually HTML.
Dec 1, 2018, 2:33 pm
#6
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There is also reverse-married-segment availability, whereby individual segments will be available as stand-alone redemptions, but will not be available when attempting to book them as part of a connection.
Dec 1, 2018, 4:09 pm
#7
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Join Date: Jun 2003
Location: YYC
Posts: 23,804
The length of the connection is irrelevant. Some airlines employ married-segment availability on award travel. That means that you can only book each of the legs on an award if you book them together; the individual segments will not be available as stand-alone redemptions.
There is also reverse-married-segment availability, whereby individual segments will be available as stand-alone redemptions, but will not be available when attempting to book them as part of a connection.
There is also reverse-married-segment availability, whereby individual segments will be available as stand-alone redemptions, but will not be available when attempting to book them as part of a connection.
Dec 1, 2018, 9:13 pm
#8
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Not that it really makes any sense when dealing with awards. More likely, I would guess, that this was set up for some paid fares but somehow it propagated to awards. With paid fares, can serve for gathering extra connection business from outside their regular (taken for granted) catch basin. But awards are just meant to fill empty seats, or to "sell" them to partner airlines, in which case it should make no difference.
Dec 2, 2018, 8:03 am
#9
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Location: Dayton, OH
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The length of the connection is irrelevant. Some airlines employ married-segment availability on award travel. That means that you can only book each of the legs on an award if you book them together; the individual segments will not be available as stand-alone redemptions.
There is also reverse-married-segment availability, whereby individual segments will be available as stand-alone redemptions, but will not be available when attempting to book them as part of a connection.
There is also reverse-married-segment availability, whereby individual segments will be available as stand-alone redemptions, but will not be available when attempting to book them as part of a connection.
At least for married-segment availability, the way another FTer explained it -- and it makes some sense to me -- is that if airlines did not employ such a practice, customers located at or near an airline's hubs could snatch up all low-tier awards on nonstops in and out of the hubs, while freezing out awards for customers (like me) who live in a spoke city and must connect through a hub.
Dec 2, 2018, 8:26 am
#10
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So I see the economics of married segments, but what's the justification for reverse married? I'm now getting the reverse married problem as I'm trying to go from MUC to LAX. Now I see direct MUC-WAW & direct WAW-LAX but United/Aeroplan won't find MUC-LAX on that route and it books the multi-city (on the same day) as 2 trips. I assume that award booking agents will be able to book piece by piece, right?
Dec 2, 2018, 9:16 am
#11
Join Date: Sep 2005
Location: Yul
Programs: AC SE
Posts: 335
Just wondering - as I am in the same situation at the moment - if calling in will allow you to divorce these married segments. Ethiopian YYZ-ADD-CPT shows no J space on a reward ticket. YYZ-IAD-ADD-CPT - shows availabilty - same flight 847!
Dec 2, 2018, 2:41 pm
#12
Join Date: Jan 2011
Location: YYZ
Programs: Accor ALL Diamond, AC Aeroplan 25K, Nexus/GE
Posts: 2,734
So I see the economics of married segments, but what's the justification for reverse married? I'm now getting the reverse married problem as I'm trying to go from MUC to LAX. Now I see direct MUC-WAW & direct WAW-LAX but United/Aeroplan won't find MUC-LAX on that route and it books the multi-city (on the same day) as 2 trips. I assume that award booking agents will be able to book piece by piece, right?
