AC Fresh Fruit that is Frozen
Nov 7, 2018, 7:44 pm
#32
Join Date: May 2012
Location: BKK/SIN/YYZ/YUL
Programs: DL, AC, Bonvoy, Accor, Hilton
Posts: 2,920
... or they are laughing at your complaints and depositing your complaints in the circular container where they belong.
I’m sure that the napkin are not meant to have a crease that is a quarter inch off-center, but only a certain type of people would whine about that type of insignificant issues. Those people should change their user names to include the word “bridge” so that they can get over themselves.
I’m sure that the napkin are not meant to have a crease that is a quarter inch off-center, but only a certain type of people would whine about that type of insignificant issues. Those people should change their user names to include the word “bridge” so that they can get over themselves.
Ahh, so you assert that the concerns expressed in regard to the cold and near frozen meals are unimportant. Well, the day you start paying $5,000+ out of your own pocket for a product and service described as something different than that delivered, you will appreciate why some of us are irked. There are times when I work and then travel for almost 36 hours with no time to stop for a proper meal. The meal onboard my 12 hour+ flight is often the only meal I will get in that time frame.
However, to fully understand the situation discussed in this thread. I suggest that you first fly in Air Canada Signature Class (aka business class) so that you can experience the situation in person. Once you do, you will be in a better position to offer a constructive comment and not a cheap shot.
Last edited by Transpacificflyer; Nov 7, 2018 at 8:00 pm Reason: spelling (sorry)
Nov 7, 2018, 7:54 pm
#33
FlyerTalk Evangelist
Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson; Avis PC
Posts: 35,255
Yes, sometimes there are alternatives. Unfortunately, on some of the routes I fly, if I need a specific schedule or prefer a direct flight that saves me 5 hours+, I take AC. For example, PVG-YUL. I do use other airlines like AF/KLM and BR, but sometimes the schedules and pricing doesn't work.
I doubt you will see her swilling a can of tepid Pabst Blue Ribbon. You are talking about someone with some class. There is a reason why she is the renowned product spokesperson for the FTACKKCC (Flyer Talk Air Canada Kit Kat Confectionery club). No one is as elegant as her when she delicately breaks off a kit kat finger, with nary a crumb lost. Rumor has it, the skill was honed while breaking the fingers of insolent Y pax who attempted to pilfer the Kit Kat selection in the J cabin.
Ahh, so you assert that the concerns expressed in regard to the cold and near frozen meals are unimportant. Well, the day you start paying $5,000+ out of your own pocket for a product and service described as something different than that delivered, you will appreciate why some of us are irked. There are times when I work and then travel for almost 36 hours with no time to stop for a proper meal. The meal onboard my 12 hour+ flight is often the only meal I will get in that time frame.
Wrong. The event as you describe NEVER occurred. It is an urban myth. Air Canada does not have "First Class", and the former senator offered her comment in respect to her not eating the domestic breakfast served on some Air Canada flights. I don't eat it either as I do not find the industrial egg concoction with chicken skin/connective tissue/cuttings sausage served on an ice cold plate with the frequently frozen or stale fruit unappetizing. Perhaps if you ever fly a domestic business class flight you will enjoy the breakfast. Your choice. Some people love Burger King croissanwiches too.
However, to fully understand the situation discussed in this thread. I suggest that you first fly in Air Canada Signature Class (aka business class) so that you can experience the situation in person. Once you do, you will be in a better position to offer a constructive comment and not a cheap shot.
I doubt you will see her swilling a can of tepid Pabst Blue Ribbon. You are talking about someone with some class. There is a reason why she is the renowned product spokesperson for the FTACKKCC (Flyer Talk Air Canada Kit Kat Confectionery club). No one is as elegant as her when she delicately breaks off a kit kat finger, with nary a crumb lost. Rumor has it, the skill was honed while breaking the fingers of insolent Y pax who attempted to pilfer the Kit Kat selection in the J cabin.
Ahh, so you assert that the concerns expressed in regard to the cold and near frozen meals are unimportant. Well, the day you start paying $5,000+ out of your own pocket for a product and service described as something different than that delivered, you will appreciate why some of us are irked. There are times when I work and then travel for almost 36 hours with no time to stop for a proper meal. The meal onboard my 12 hour+ flight is often the only meal I will get in that time frame.
Wrong. The event as you describe NEVER occurred. It is an urban myth. Air Canada does not have "First Class", and the former senator offered her comment in respect to her not eating the domestic breakfast served on some Air Canada flights. I don't eat it either as I do not find the industrial egg concoction with chicken skin/connective tissue/cuttings sausage served on an ice cold plate with the frequently frozen or stale fruit unappetizing. Perhaps if you ever fly a domestic business class flight you will enjoy the breakfast. Your choice. Some people love Burger King croissanwiches too.
However, to fully understand the situation discussed in this thread. I suggest that you first fly in Air Canada Signature Class (aka business class) so that you can experience the situation in person. Once you do, you will be in a better position to offer a constructive comment and not a cheap shot.
Last edited by yyznomad; Nov 7, 2018 at 8:00 pm Reason: Removed the Obama one in case it gets misconstrued as "political" even though it wasn't the intention
Nov 7, 2018, 8:31 pm
#34
Join Date: Mar 2009
Programs: AC-SEMM, AA-Gold
Posts: 962
My SPML to Haneda last month was AVML served frozen, bread, main...all of it. When I asked the SD why it was not heated they said they received no instructions with it
sometimes a little common sense could be useful
sometimes a little common sense could be useful
Nov 7, 2018, 8:33 pm
#35
FlyerTalk Evangelist
Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson; Avis PC
Posts: 35,255
Did the SD at least attempt to warm it for you after your brought it to their attention?
Nov 7, 2018, 9:05 pm
#36
Join Date: Mar 2009
Programs: AC-SEMM, AA-Gold
Posts: 962
No the SD was not helpful and when I asked if there was any other meal left he said he had been serving the AVML for 30 years without a complaint and he would check what he had left but he never came back. I stopped another FA and got something.
Nov 7, 2018, 10:19 pm
#37
Join Date: Jul 2017
Programs: AC SE100K
Posts: 12
... or they are laughing at your complaints and depositing your complaints in the circular container where they belong.
I’m sure that the napkin are not meant to have a crease that is a quarter inch off-center, but only a certain type of people would whine about that type of insignificant issues. Those people should change their user names to include the word “bridge” so that they can get over themselves.
I’m sure that the napkin are not meant to have a crease that is a quarter inch off-center, but only a certain type of people would whine about that type of insignificant issues. Those people should change their user names to include the word “bridge” so that they can get over themselves.
Nov 7, 2018, 11:13 pm
#38
Join Date: May 2012
Posts: 492
if you travel for work there may be a different perspective. For eg right now will be home 3 nights in 6 weeks and in and out of hotels nightly leaving very early and arriving very late. The few hours on a flight are often, even if indicative of the lack of a life, respite and the only time you may get a meal or at least one on a plate. So it matters. And if you paid for it yourself (for eg by upfaring from what your employer pays for) and you have 8 hours with only snack to nibble on, entirely appropriate to flag.
Last edited by tcook052; Nov 8, 2018 at 6:16 am Reason: edit quote
Nov 8, 2018, 1:54 am
#39
Join Date: Aug 2013
Location: YVR - MILLS Waypoint (It's the third house on the left)
Programs: AC*SE100K, wood level status in various other programs
Posts: 6,231
To be fair, after only 30 years at AC you can't expect him to work without explicit instructions.
After all, he's there primarily for your safety. Which does have instructions.
Last edited by Bohemian1; Nov 8, 2018 at 2:42 am
Nov 8, 2018, 2:40 am
#40
Join Date: Mar 2009
Programs: AC-SEMM, AA-Gold
Posts: 962
Nov 8, 2018, 5:16 am
#41
Join Date: Sep 2009
Location: YYZ
Programs: AC SE MM, Bonvoy Plat, Hilton G,Nexus, Amex MR Plat,IHG Plat
Posts: 4,426
... or they are laughing at your complaints and depositing your complaints in the circular container where they belong.
@ to the other poster wondering why we compare to restaurants......
I’m sure that the napkins are not meant to have a crease that is a quarter inch off-center, but only a certain type of people would whine about that type of insignificant issues. Those people should change their user names to include the word “bridge” so that they can get over themselves.
@ to the other poster wondering why we compare to restaurants......
I’m sure that the napkins are not meant to have a crease that is a quarter inch off-center, but only a certain type of people would whine about that type of insignificant issues. Those people should change their user names to include the word “bridge” so that they can get over themselves.
It this was a one off occurrence of frozen fruit it would have been a passing mention. It seems to be a serial issue just like the deflating seats.
If you fly in J (I fly Y, PY and sometimes J) and do not mind frozen fruit being served or maybe even like frozen fruit, then state that.
Nov 8, 2018, 6:47 am
#42
Suspended
Join Date: Jun 2018
Posts: 1,186
... or they are laughing at your complaints and depositing your complaints in the circular container where they belong.
@ to the other poster wondering why we compare to restaurants......
I’m sure that the napkins are not meant to have a crease that is a quarter inch off-center, but only a certain type of people would whine about that type of insignificant issues. Those people should change their user names to include the word “bridge” so that they can get over themselves.
@ to the other poster wondering why we compare to restaurants......
I’m sure that the napkins are not meant to have a crease that is a quarter inch off-center, but only a certain type of people would whine about that type of insignificant issues. Those people should change their user names to include the word “bridge” so that they can get over themselves.
[...]
Last edited by GFrye; Nov 8, 2018 at 11:16 am Reason: Clarified which part of the quote by vernonc is a misquote, and an attempt to put words in my mouth.
Nov 8, 2018, 10:01 am
#43
Join Date: Sep 2014
Location: YEG
Programs: Table scraps from Aeroplan and AmEx Plat
Posts: 899
Wrong. The event as you describe NEVER occurred. It is an urban myth. Air Canada does not have "First Class", and the former senator offered her comment in respect to her not eating the domestic breakfast served on some Air Canada flights. I don't eat it either as I do not find the industrial egg concoction with chicken skin/connective tissue/cuttings sausage served on an ice cold plate with the frequently frozen or stale fruit appetizing. Perhaps if you ever fly a domestic business class flight you will enjoy the breakfast. Your choice. Some people love Burger King croissanwiches too.
However, to fully understand the situation discussed in this thread. I suggest that you first fly in Air Canada Signature Class (aka business class) so that you can experience the situation in person. Once you do, you will be in a better position to offer a constructive comment and not a cheap shot.
However, to fully understand the situation discussed in this thread. I suggest that you first fly in Air Canada Signature Class (aka business class) so that you can experience the situation in person. Once you do, you will be in a better position to offer a constructive comment and not a cheap shot.
The episode with the august Senator is not an urban myth, and I'm sure it was based on an actual experience of hers. That she was on the taxpayer dime is just an aggravating factor. Andrew Coyne wrote at the time that “It fell to Sen. Nancy Ruth, as it always does, to strike a blow for sanity.” That's how tone deaf her complaint about the ice-cold Camembert was... from the general pubic's perspective, not the gazillion-milers' flyertalk members. And since the people reviewing customer complaints tend to fall in the former group, I would venture a guess that there is quite a bit of truth to GFrye's comment about laughter and waste baskets.
A cheap shot would have been wondering what kind of person orders fruit for breakfast. But I'm just an "eggs and bacon" type of simpleton.
Nov 8, 2018, 10:52 am
#44
FlyerTalk Evangelist
Join Date: Jun 2003
Location: YYC
Posts: 23,804
Nov 8, 2018, 10:54 am
#45
FlyerTalk Evangelist
Join Date: Jun 2003
Location: YYC
Posts: 23,804