AC Fresh Fruit that is Frozen
Nov 6, 2018, 7:10 pm
#16
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Very simple answer. All airlines keep their food in a chiller for health reasons. My CX flight to Hong Kong yesterday had this same issue. It’s about taking everything about travel in stride. Airlines are not restaurants. Why do some people on FT think differently or think airline food should be held to restaurant standards. One thing about restaurants, their food is better, but I have never ended up in a different city after my dinner.
Nope. This is not about restaurants, but is an issue of airline catering quality control. How often do you fly on AC in J? I fly a fraction of the volume that many of the people on this thread fly and yet I too have had repeated issues of improperly stored food on my AC flights. Some airports are worse than others. Oddly enough, in all the years of flying other airlines to and from Canada, I never had the number issues of ice cold plates, and still frozen entrees as I have had on AC. Some airlines (e.g. SQ, BR, LH) have strict QC and verify their catering, including spot checking of meals onboard aircraft. Air Canada is one of the airlines that does the bare minimum and its caterers behave accordingly, even in foreign locations (e.g. HKG) where poor quality is unusual. There is no one reliably supervising the catering and spot checking the meals, because if there was, the improper packing and preparation would have been spotted a long time ago and corrected.
Despite your dismissal, the observation was valid. This isn't about a partially frozen berry, but the constant serving of improperly stored fruit. Frozen fruit can be safely consumed, but it must be properly frozen and thawed if its flavour, and nutritional quality is to be preserved. Are you aware that produce served in this fashion in a retail environment is considered unfit for human consumption and if it was found on the shelf of your local food retailer would be subject to seizure and destruction? Why is it acceptable for Air Canada to serve what most of us consider to be garbage, but if another consumer services entity did this, that entity would be sanctioned? I paid $5800+ for my last TPAC and I don't believe it is unreasonable, nor "demanding" to expect a properly prepared fruit plate or an entree that is not slopped onto an ice cold plate such that when served to me is lukewarm or cold. The standards expected here are reasonable and what is being questioned is why Air Canada consistently fails to supervise its catering.
Nov 6, 2018, 7:48 pm
#19
Join Date: Jan 2017
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Frozen fruit is a great product and feeds millions. As an ingredient in something else. Smoothies, or perhaps blended into a desert.
Served by itself, it is simply wrong. It is as edible as raw rice or flat beer. It isn't going to kill you, or even make you sick, but we are down to insulting levels of "food". Why bother at that level?
Served by itself, it is simply wrong. It is as edible as raw rice or flat beer. It isn't going to kill you, or even make you sick, but we are down to insulting levels of "food". Why bother at that level?
Nov 6, 2018, 9:20 pm
#20
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Some don't freeze well though - they simply get rock hard and annoying to eat.
Nov 6, 2018, 9:28 pm
#21
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One data point from an experience in J with a fellow FTer seated next to me (this was a planned flight with multiple FTers). S/he had ordered a SPML (IIRC) and the blueberries were so iced over that when s/he touched them with his/her fork, you could hear a *klink* like it was metal. IIRC, s/he tried eating one but it was basically impossible to do so. The rest of his/her fruit was similarly frozen. They were not edible during the flight. It was a Rapidair flight so no time to let them thaw out to at least chew on.
I have more data points, but just wanted to state the above for now.
Nov 7, 2018, 4:09 am
#22
Join Date: Jun 2017
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Order a shot of vodka, put the frozen fruit in the vodka
sip chilled vodka then eat Yukka Flux Fruit
it never killed us in University and you would see others ordering it and reliving the days of glory
when life gives you lemons...... make yukka flux
Last edited by Jimmie Jet; Nov 7, 2018 at 4:11 am Reason: Added cool picture dude
Nov 7, 2018, 11:42 am
#24
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Nov 7, 2018, 11:50 am
#25
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Nov 7, 2018, 12:50 pm
#26
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Now, as a data point, I've never had warm fresh fruit on AC.
Nov 7, 2018, 2:03 pm
#27
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Nov 7, 2018, 4:20 pm
#29
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Hi guys
This thread is about Fresh Fruit that Air Canada likes to serve frozen. Not really about beer - warm, cold or exploding. While I've posted about the never-ending warm champagne served on AC and I've included my photos of ice cubes in the bubbles, most here n FT and in the wider universe would consider warm champagne to be FWP.
The issue with the frozen fruit - humour, blenders and smoothies aside - is that as a main breakfast meal and as a dessert, the fruit in those dishes is not meant to be served frozen or thawed from frozen.
For those of you who think this is not an issue, well, you're entitled to your opinion. A number of us here have pointed out reasons this is not acceptable.
AC already knows about this because I sent them photos of my previous frozen meals including the Healthy Breakfast fruit plate and other meals. I also know that on a recent flight, some hot meals were served still frozen.
Either the SDs are not forwarding the reports "upstairs" or they are and no one seems to think an audit of catering is in order.
That's all. Carry on.......
This thread is about Fresh Fruit that Air Canada likes to serve frozen. Not really about beer - warm, cold or exploding. While I've posted about the never-ending warm champagne served on AC and I've included my photos of ice cubes in the bubbles, most here n FT and in the wider universe would consider warm champagne to be FWP.
The issue with the frozen fruit - humour, blenders and smoothies aside - is that as a main breakfast meal and as a dessert, the fruit in those dishes is not meant to be served frozen or thawed from frozen.
For those of you who think this is not an issue, well, you're entitled to your opinion. A number of us here have pointed out reasons this is not acceptable.
AC already knows about this because I sent them photos of my previous frozen meals including the Healthy Breakfast fruit plate and other meals. I also know that on a recent flight, some hot meals were served still frozen.
Either the SDs are not forwarding the reports "upstairs" or they are and no one seems to think an audit of catering is in order.
That's all. Carry on.......
Nov 7, 2018, 4:27 pm
#30
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... or they are laughing at your complaints and depositing your complaints in the circular container where they belong.
I’m sure that the napkins are not meant to have a crease that is a quarter inch off-center, but only a certain type of people would whine about that type of insignificant issues. Those people should change their user names to include the word “bridge” so that they can get over themselves.
I’m sure that the napkins are not meant to have a crease that is a quarter inch off-center, but only a certain type of people would whine about that type of insignificant issues. Those people should change their user names to include the word “bridge” so that they can get over themselves.
Last edited by GFrye; Nov 7, 2018 at 10:27 pm