Luggage allowance/charges on mixed J/Y reward with partners?
Sep 16, 2018, 5:30 pm
#1
Original Poster
Join Date: Apr 2009
Location: BC, Canada
Programs: Bonvoy Titanium Elite, VSE/MVC Chairman's Club
Posts: 546
Luggage allowance/charges on mixed J/Y reward with partners?
I have a J Aeroplan reward with 2 Y segments that start legs on the journey (after an overnight connection and after a stop-over), and am wondering if anyone has practical experience on how the luggage allowance/charges are handled?
Details:
- we depart YYZ (after an overnight connection) for ORD on UA seated in Y (the plane has a J cabin, but we do not have seats in J, but will keep checking periodically and get Aeroplan to move us up if reward seats become available in J), and connect to IST and onwards on TK seated in J -- will United charge me for our luggage and enforce a 50lbs limit instead of the 2x70lbs complimentary I should be allowed as per the TK connecting flight?
- we depart DBV (after a stop-over) for ATH on OU seated in Y (the plane only has Y) -- will Croatian charge me for our luggage and enforce a 50lbs limit? We are stopping in ATH, so there is no connecting flight on this segment.
The Aeroplan agent cautioned that we could/would be charged at check-in on these 2 segments; however, on the Itinerary/Receipt PDF I received from Aeroplan, in the Baggage Information section, it specifically says "Air Canada baggage rules apply for flight(s)", and lists the UA and OU flights in the lists (well, every flight in the itinerary is listed in one of the two lists, one for outbound and one for return), and says "1st bag Complimentary", "2nd bag Complimentary", and "Max weight per bag 32KG (70 lb)"
Details:
- we depart YYZ (after an overnight connection) for ORD on UA seated in Y (the plane has a J cabin, but we do not have seats in J, but will keep checking periodically and get Aeroplan to move us up if reward seats become available in J), and connect to IST and onwards on TK seated in J -- will United charge me for our luggage and enforce a 50lbs limit instead of the 2x70lbs complimentary I should be allowed as per the TK connecting flight?
- we depart DBV (after a stop-over) for ATH on OU seated in Y (the plane only has Y) -- will Croatian charge me for our luggage and enforce a 50lbs limit? We are stopping in ATH, so there is no connecting flight on this segment.
The Aeroplan agent cautioned that we could/would be charged at check-in on these 2 segments; however, on the Itinerary/Receipt PDF I received from Aeroplan, in the Baggage Information section, it specifically says "Air Canada baggage rules apply for flight(s)", and lists the UA and OU flights in the lists (well, every flight in the itinerary is listed in one of the two lists, one for outbound and one for return), and says "1st bag Complimentary", "2nd bag Complimentary", and "Max weight per bag 32KG (70 lb)"
Sep 16, 2018, 6:57 pm
#2
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
The agent has no idea what he is talking about. Your e-ticket receipt is correct and complies with US law which provides both:
#1 - The allowance for the marketing carrier of the first segment applies to the entire ticket.
#2 - The e-ticket receipt must show the baggage allowance and charges for at least the first two bags.
In this case, because you are connecting at ORD, you are travelling YYZ-IST and your ticket is likely issued on AC stock. Thus, the AC allowance applies and that is as set forth on your e-ticket receipt.
Both UA and TK, as *A carriers, will see that allowance when you check in. Nonetheless, you should bring a paper copy of the e-ticket receipt with you on the off chance that something goes sideways which it rarely does.
Calling when you already have written confirmation simply increases the risk of AP screwing things up.
#1 - The allowance for the marketing carrier of the first segment applies to the entire ticket.
#2 - The e-ticket receipt must show the baggage allowance and charges for at least the first two bags.
In this case, because you are connecting at ORD, you are travelling YYZ-IST and your ticket is likely issued on AC stock. Thus, the AC allowance applies and that is as set forth on your e-ticket receipt.
Both UA and TK, as *A carriers, will see that allowance when you check in. Nonetheless, you should bring a paper copy of the e-ticket receipt with you on the off chance that something goes sideways which it rarely does.
Calling when you already have written confirmation simply increases the risk of AP screwing things up.
Sep 19, 2018, 10:53 pm
#3
Join Date: Apr 2016
Posts: 17
Hi, I suggest you can use this app for situations like this esp. with interline connections. (Disclaimer it is my app), so moderator can feel free to delete it. However posting it anyways..as it will be useful in this case. Happy to check it out myself if you can share your itinerary details.
Android - https://play.google.com/store/apps/d...yetech.inweigh
iOS - https://itunes.apple.com/us/app/inwe...426365302?mt=8
Android - https://play.google.com/store/apps/d...yetech.inweigh
iOS - https://itunes.apple.com/us/app/inwe...426365302?mt=8
Sep 19, 2018, 11:08 pm
#4
Join Date: Jan 2018
Location: YVR
Programs: Aeroplan
Posts: 97
I have done multiple AP reward tickets with J and Y seats and with multiple *A airlines, I have never been charged for baggage except the one time when I went YVR - YYZ in J and then YYZ - LGA in Y and AC agent wanted to charge me in YYZ. I showed them my eticket which showed by J booking to shut them up.....