Question: Changes to existing booking reference - Existing promotion code eligibility
Jun 25, 2018, 9:56 pm
#1
Original Poster
Join Date: Jan 2014
Location: Toronto
Posts: 72
Changes to existing booking reference - Existing promotion code eligibility
Does anyone know if I had used a promotion code (ie: 15% off from the recent Amex promotion) for a ticket, and I made a change to the existing ticket (ie: changing cabin from economy to premium economy), whether the 15% would be applied to the change in fare or not? I've called Air Canada twice about this and have received 2 different answers.
Jun 25, 2018, 10:23 pm
#2
Join Date: Sep 2014
Location: sqrt(-united states of apologist)
Programs: *$ Green
Posts: 5,403
Yes, it'll apply without needing the agent to do anything. They won't even notice.
You'll only risk an issue if you'd change from Domestic/TB to International and vice versa, or to something that isn't eligible.
You'll only risk an issue if you'd change from Domestic/TB to International and vice versa, or to something that isn't eligible.
Jun 26, 2018, 7:56 am
#3
Moderator, Air Canada; FlyerTalk Evangelist
Join Date: Feb 2015
Location: YYC
Programs: AC SE MM, FB Plat, WS Plat, BA Silver, DL GM, Marriott Plat, Hilton Gold, Accor Silver
Posts: 16,741
Jun 26, 2018, 2:56 pm
#4
Join Date: Jun 2018
Posts: 1
Sorry to hijack, but if you had used the 15% promotional code for 2 or 3 tickets but had to split them into their own separate booking reference #'s due to schedule changes for 1 passenger.
Would you still be able to get the 15% on each booking reference? Or would it be removed.
Thank you,
Would you still be able to get the 15% on each booking reference? Or would it be removed.
Thank you,
Jun 27, 2018, 5:45 am
#5
Join Date: Sep 2014
Location: sqrt(-united states of apologist)
Programs: *$ Green
Posts: 5,403
Sorry to hijack, but if you had used the 15% promotional code for 2 or 3 tickets but had to split them into their own separate booking reference #'s due to schedule changes for 1 passenger.
Would you still be able to get the 15% on each booking reference? Or would it be removed.
Thank you,
Would you still be able to get the 15% on each booking reference? Or would it be removed.
Thank you,
Jun 27, 2018, 4:42 pm
#7
FlyerTalk Evangelist
Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson; Avis PC
Posts: 35,255
Air Canada customer service is best never reached. Full stop.
Jun 27, 2018, 10:49 pm
#8
Moderator, Air Canada; FlyerTalk Evangelist
Join Date: Feb 2015
Location: YYC
Programs: AC SE MM, FB Plat, WS Plat, BA Silver, DL GM, Marriott Plat, Hilton Gold, Accor Silver
Posts: 16,741
Jun 28, 2018, 6:57 am
#9
FlyerTalk Evangelist
Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson; Avis PC
Posts: 35,255
