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Is eUpgrade based on segment or reservation?

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Is eUpgrade based on segment or reservation?

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Old Dec 27, 2017 | 6:03 pm
  #1  
vantony
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Is eUpgrade based on segment or reservation?
Newbie question : say I fly from YVR - DFW, but route through YYZ, do I have to pay 10 credits for YVR-YYZ, then another 10 credits for YYZ-DFW?

How would it work if I upgrade to PE on 1 leg, and J for the other leg ( due to plane configuration there's no PE seat on the 2nd leg )?

Thanks
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Old Dec 27, 2017 | 6:19 pm
  #2  
longtimeflyin
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https://www.aircanada.com/ca/en/aco/...s/request.html

You can request an upgrade for an entire one-way itinerary, or choose to upgrade only certain flight segments.
Last edited by longtimeflyin; Dec 27, 2017 at 6:32 pm
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Old Dec 27, 2017 | 6:29 pm
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RangerNS
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Originally Posted by vantony
Newbie question : say I fly from YVR - DFW, but route through YYZ, do I have to pay 10 credits for YVR-YYZ, then another 10 credits for YYZ-DFW?
If you try and upgrade the entire itinirary, they will discount it to what it would be for the the point-to-point cost. Indeed, the estimate tool doesn't consider connections, you would have to run it per segment to break it down like that. https://services.aircanada.com/eupgw...ice/eupgrade/#

Originally Posted by vantony
How would it work if I upgrade to PE on 1 leg, and J for the other leg ( due to plane configuration there's no PE seat on the 2nd leg )?
I have no experience with PE upgrades, or half upgrades. Sorry.
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Old Dec 27, 2017 | 6:35 pm
  #4  
vantony
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That's what I thought too, but few months ago I flew LAS-YVR via YYC and did eUpgrade on both segments. It shows 6 credit for my second segment until I hit confirm, then it changed into 0 credit.

Today I came across point 2 of T&C -> aircanada.com/ca/en/aco/home/altitude/eupgrades/terms-and-conditions.html
eUpgrade Credits are calculated based the requested eUpgrade cabin (Business Class, Premium Economy or Premium Rouge) on one-way travel from origin to destination on a single reservation, including connections.
which explains why I get 0 credit on my last LAS trip.

Or was this a gift from AC IT gitch?
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Old Dec 27, 2017 | 6:39 pm
  #5  
vantony
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So not a gitch then.

Thank you both.
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Old Dec 27, 2017 | 7:14 pm
  #6  
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At least recently the tool has been showing the per segment and correct total cost, highlighting it as a discount.
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