AtlanticXpat

https://www.facebook.com/aircanada/ has a story & pics of an (alleged) email exchange between CBC and AC on a story on aircraft boarding practices that they were seeking input for. Very interesting. Not surprising but as a media strategy from AC I wonder whether it's optimal?

Jumper Jack

Incredibly Stupid of AC to do this..... PR heads will probably roll on this.

RangerNS

Cross posted to Twitter as well:

somedude3210

I just came on to see if this hit Flyertalk yet after I saw AC tweet it out.

It's not like it's a shock since it is easy to see in coverage, but it's definitely entertaining when a CBC guy accidentally cc's AC.

vernonc

The gloves are off and this looks like a street fight now.
Seems like CBC is at least seeking comment from AC on topics.

capedreamer

First Calin's G&M interview last month and now this...AC's PR team seems like a complete joke.

Diabeetus

CBC doesn't like the idea of J pax and frequent fliers having zone 1&2 boarding.

Most major airlines in the world employ this method.

Westjet also allows their Gold members and pax in Plus seats board first.

SparseFlyer

Look guys. Let's skip the .........

Bottom line is AC uses the least efficient boarding method, and that's what the CBC should report.

Swarez

To me this is just the CBC, pushing everything should be fair and equal written by reporters who have little real world experience. They see a Vox article, and think its gospel. Really, profits drive airline decisions. Rewarding high revenue customers, is the most profitable thing airlines can do.

Most of us here fly a lot, buy last minute tickets, buy frequently, buy business class. For that We get shorter line and shorter waits at the airport. If Air Canada wants to keep us coming back, not going to there competitors we get this perk.

Business travelers who come back a lot, are not price sensitive, are what companies like Air Canada need to sustain profits over the long term, and open up routes and frequencies that most people in zone 4 and 5 benefit from without even knowing it.

But man, AC you have a bad PR team.

songsc

I am wondering how much revenue and profits are generated by fliers represented by CBC? If not much, then AC doesn't have to deal with this BS.

​​​​​​​If someone cares about "equality" of boarding, start by working equally hard, pay equally much, and research equally much.

mendy7511

oops. looks like Mr Enright hit reply all without realizing.

It is quite biased. The producer asked Air Canada for their comments before they go on air (with the threat that if comments are not provided we will say we asked and you did not provide). Then after getting an explanation Mr Enright basically tells the producer to ignore Air Canda's explanation and just go with the fact they are continue to be inefficient.

24left

and can you pass the popcorn please. Thanks.

ffsim

My first reaction to your post was "What does AC's PR team have to do with the CBC editor hitting reply-to-all with something stupid to say?"

But on second thought, I actually agree with you. There's no reason for AC to air their dirty laundry like this, comes across incredibly petty.

Maybe, maybe not. If it's a subject worthy of our national broadcaster investigating further, then it would be nice for our tax dollars to go towards some sort of unbiased analysis. The CBC, however, seems to have already made up their minds...

capedreamer

Exactly. Pettiness doesn't look good on anyone, and definitely not a large public company like AC.

jlisi984

Seems very unprofessional to post this on social media?! Like the airline of Zimbabwe would... but AC? Just odd.