Complement for AC
Sep 6, 2017, 5:59 pm
#1
Original Poster
Join Date: Oct 2014
Location: yxh
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Posts: 191
Complement for AC
I searched for a suitable thread but could not find one so I started one.
On my recent trip to HKG I did a lot of complaining and in my mind there was just cause but in the same theme those that stood out should also be mentioned.
The AC007 on Aug 30 was returned to YVR due to mechanical issues. When we arrived I must say that AC seemed to be prepared since the had staff to take passengers to a seating area and almost immediately had Drinks and snacks (Miss Vickies). We were all informed that they were sourcing a replacement aircraft to get us moving ASAP. Then after about 30 to 45 min Pizza showed up and there was plenty for everyone. I actually preferred this to getting the coupon and having to stand in line at some Airport restaurant. We then back on a new aircraft after about 2 hours.
I would also like to say all the AC staff that was dealing with the crowd were very friendly and understanding.
On my recent trip to HKG I did a lot of complaining and in my mind there was just cause but in the same theme those that stood out should also be mentioned.
The AC007 on Aug 30 was returned to YVR due to mechanical issues. When we arrived I must say that AC seemed to be prepared since the had staff to take passengers to a seating area and almost immediately had Drinks and snacks (Miss Vickies). We were all informed that they were sourcing a replacement aircraft to get us moving ASAP. Then after about 30 to 45 min Pizza showed up and there was plenty for everyone. I actually preferred this to getting the coupon and having to stand in line at some Airport restaurant. We then back on a new aircraft after about 2 hours.
I would also like to say all the AC staff that was dealing with the crowd were very friendly and understanding.
Last edited by Medhatter; Sep 6, 2017 at 9:33 pm
Sep 6, 2017, 6:01 pm
#2
Suspended
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
Compliment 
com·pli·ment
noun
ˈkämpləmənt/Submit
1.
a polite expression of praise or admiration.
Nice post. Thanks for sharing. Great to see AC being pro-active rather than non-reactive.
com·pli·ment
noun
ˈkämpləmənt/Submit
1.
a polite expression of praise or admiration.
Nice post. Thanks for sharing. Great to see AC being pro-active rather than non-reactive.
Sep 7, 2017, 5:07 am
#6
Original Member
Join Date: May 1998
Location: Vancouver, Canada
Posts: 6,222
I dunno.
It sounds more like a 2's complement rollover when all the bits flip to the opposite state.
I think the grammar is correct, even if she is old.
Sep 7, 2017, 5:12 am
#7
Original Member
Join Date: May 1998
Location: Vancouver, Canada
Posts: 6,222
Nevertheless this story proves AC has at least some people who can handle problems well.
Sep 7, 2017, 9:24 pm
#9
Join Date: Oct 2015
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Sep 7, 2017, 11:18 pm
#10
Moderator, Air Canada; FlyerTalk Evangelist
Join Date: Feb 2015
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Waiting for the haters to show up, derail the thread with complaints about how AC's planes shouldn't go mechanical and/or their own terrible IRROPs experiences, and call the OP and anyone else who agrees AC did well here (which they did) apologists...
Last edited by Adam Smith; Sep 8, 2017 at 8:00 am
Sep 8, 2017, 12:17 am
#11
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That needs brackets for clarification.
You're an (anti (anti apologist)) apologist.
Sep 8, 2017, 6:47 am
#12
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