Out of food in business class
Aug 23, 2017, 4:51 pm
#1
Original Poster
Join Date: Jul 2017
Location: yyz
Programs: Aeroplan
Posts: 14
Out of food in business class
Hi
My first post here
A few weeks ago I took a flight from Vancouver to Taipei . It is a 12 hour flight
Last meal upon landing they were out of food. I wanted something with meat, they were all out of it
Is it normal that they don't carry enough food ?
This is business class. I paid full fare for it.
The flight attendants were pretty much useless and didn't apologize or anything
Anyone encounter similiar situations???
My first post here
A few weeks ago I took a flight from Vancouver to Taipei . It is a 12 hour flight
Last meal upon landing they were out of food. I wanted something with meat, they were all out of it
Is it normal that they don't carry enough food ?
This is business class. I paid full fare for it.
The flight attendants were pretty much useless and didn't apologize or anything
Anyone encounter similiar situations???
Aug 23, 2017, 5:28 pm
#3
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,413
They were out of food, or they were out of the meat option?
Those are two VERY different scenarios.
In the former, I'd expect a green form to be filled out before landing.
If the latter, I'd probably just write into customer service, but I'm not even convinced you'd get a 5% code.
I've been unable to get my first choice on DL and UA in the past few months in paid front-cabin, so it happens everywhere.
As SE, I can't say it happens to me on AC, but I have no doubt it's a common occurrence.
Also, "full fare" almost certainly does not mean what you think it means.
Those are two VERY different scenarios.
In the former, I'd expect a green form to be filled out before landing.
If the latter, I'd probably just write into customer service, but I'm not even convinced you'd get a 5% code.
I've been unable to get my first choice on DL and UA in the past few months in paid front-cabin, so it happens everywhere.
As SE, I can't say it happens to me on AC, but I have no doubt it's a common occurrence.
Also, "full fare" almost certainly does not mean what you think it means.
Aug 23, 2017, 5:42 pm
#5
Join Date: Dec 2007
Location: Toronto - YYZ
Programs: Aeroplan/Hilton Gold/Marriott Bonvoy Titanium/Accor/Hyatt Gold Passport
Posts: 5,899
Hi
My first post here
A few weeks ago I took a flight from Vancouver to Taipei . It is a 12 hour flight
Last meal upon landing they were out of food. I wanted something with meat, they were all out of it
Is it normal that they don't carry enough food ?
This is business class. I paid full fare for it.
The flight attendants were pretty much useless and didn't apologize or anything
Anyone encounter similiar situations???
My first post here
A few weeks ago I took a flight from Vancouver to Taipei . It is a 12 hour flight
Last meal upon landing they were out of food. I wanted something with meat, they were all out of it
Is it normal that they don't carry enough food ?
This is business class. I paid full fare for it.
The flight attendants were pretty much useless and didn't apologize or anything
Anyone encounter similiar situations???
(Granted this was not a ravenous group).
I'm guessing the brunch options on the OP's flight consisted of omelette, congee and some type of stir-fry.
Aug 23, 2017, 6:02 pm
#7
FlyerTalk Evangelist
Join Date: Jun 2003
Location: YYC
Posts: 23,829
Please, pretty please, don't ask for it. Can you imagine the disaster this would turn into? Read that other thread, they are not even capable of charging GST/HST right to folks who live abroad. Pre-ordering food is beyond their capability.
Last edited by Stranger; Aug 23, 2017 at 6:44 pm
Aug 23, 2017, 6:37 pm
#8
FlyerTalk Evangelist
Join Date: Oct 2001
Location: YYZ
Programs: A3&O6 Gold,IC AMB & HH Diamond
Posts: 14,132
This only happens on AC. My brother & family were in Prem Y and they were told the same thing their choice not available, how odd, because they would have started serving the Premium Y passengers before the Y passengers.
Aug 23, 2017, 6:37 pm
#9
Join Date: Dec 2005
Location: YYZ most of the time
Programs: AC SE100K MM, Princess Elite
Posts: 3,921
Aug 23, 2017, 6:45 pm
#10
FlyerTalk Evangelist
Join Date: Jun 2006
Location: IAD/DCA
Posts: 31,797
Aug 23, 2017, 6:46 pm
#11
FlyerTalk Evangelist
Join Date: Jun 2003
Location: YYC
Posts: 23,829
That's presumably because for main dishes PY gets the leftovers from J, not Y food? Increasing the odds of some choices running out actually.
Aug 23, 2017, 7:01 pm
#13
FlyerTalk Evangelist
Join Date: Oct 2001
Location: YYZ
Programs: A3&O6 Gold,IC AMB & HH Diamond
Posts: 14,132
Yes but if you are a full fare paying passenger you expect to be fed and treated with class. Oh I forget, AC lacks any class. My brother scolded me for recommending AC and vowed never to fly AC again.
Aug 23, 2017, 7:03 pm
#15
Join Date: Mar 2001
Location: Toronto, ON
Programs: AC 75K
Posts: 6,367
I don't think the PY mains are the same at the J mains. They seem quite different based on pictures, granted I haven't actually flown PY yet.