>AIR CANADA AND WEST JET
> >
> >
> >Air Canada and West Jet decided to engage in a dragon boat race.
> >Both teams practiced hard and long to reach their peak
> >performance. On the big day they felt ready. West Jet won by a
> >mile. Afterward, the Air Canada team was discouraged by the
> >loss. Morale sagged.
> >
> >
> >Corporate management decided that the reason for the crushing
> >defeat had to be found, so a consulting firm was hired to
> >investigate the problem and recommended corrective action. The
> >consultant's finding: The West Jet team had eight people rowing and
> > one person steering; the Air Canada team had one person owing and eight
> > people steering.
> >
> >
> >After a year of study and millions spent analyzing the problem,
> >the consultant firm (Proudfoot) concluded that too many people were
> >steering and not enough were rowing on the Air Canada team.
> >So as race day neared the following year, the Air Canada team's
> >management structure was completely reorganized. The new
> >structure: Four steering managers, three area steering managers
> >and a new performance review system for the person rowing the boat to
> >provide work incentive.
> >
> >
> >The next year West Jet won by two miles. Humiliated, Air Canada
> >laid off the rower for poor performance and gave the managers a
> >bonus for discovering the problem.

It's funny cause it true .

It's also quite late.

It was posted here 'bout a month ago.

Sorry Ken but on this occasion you are wrong.!

It was posted for mangers and VP's a month ago, it was then posted for employees a week after that...then Errorplan posted it for the customers...

Ah...an oldie but a goldie!

You're right. It was only two weeks ago: Air Canada to Reduce Workforce by 3,600.