A shout out to the crew of ac8844 today and the station staff at yyt
Jul 5, 2017, 6:34 pm
#1
Original Poster
Join Date: Nov 2012
Location: YYT
Programs: AC E35k, HHonors Silver
Posts: 743
A shout out to the crew of ac8844 today and the station staff at yyt
Flew home to Yyt today after a week in Ottawa with the family. With the corralling of a 5 year old and an 8 year old and general chaos of getting off the plane I completely forgot about my DSLR camera left in the overhead bin. That is until my phone rang as I pulled into the drive at home and a very pleasant lady from AC told me that they had my camera & if I cared to drop by baggage services at YYT they'd happily reunite me with it. Offloaded the family and headed back to the airport to retrieve it. Kudos to AC staff for finding it, tracking me down (as it didn't have my name on it) and ensuring I got it back.
Jul 6, 2017, 6:33 am
#4
Join Date: May 2016
Posts: 64
Flew home to Yyt today after a week in Ottawa with the family. With the corralling of a 5 year old and an 8 year old and general chaos of getting off the plane I completely forgot about my DSLR camera left in the overhead bin. That is until my phone rang as I pulled into the drive at home and a very pleasant lady from AC told me that they had my camera & if I cared to drop by baggage services at YYT they'd happily reunite me with it. Offloaded the family and headed back to the airport to retrieve it. Kudos to AC staff for finding it, tracking me down (as it didn't have my name on it) and ensuring I got it back.
Jul 6, 2017, 7:24 am
#5
Join Date: Sep 2011
Location: Ideally YOW, but probably not
Programs: AC SE*MM
Posts: 1,826
Much better than the groomer in DFW that is probably still enjoying my iPad that I left behind a while back.
Jul 6, 2017, 8:24 am
#10
Join Date: Oct 2013
Location: YEG
Programs: AC Lifetime SE100K, 3MM, SPG Lifetime Plat, Hertz PC, National Executive Elite
Posts: 2,901
Jul 6, 2017, 9:33 am
#11
Join Date: Aug 2008
Location: トロント
Programs: IHG Gold
Posts: 4,820
And better than whoever purloined my camera that I left in a J seat storage area when landing in Toronto. Never saw hide nor hair or it again. Got AC involved with their so called on line chat....
Jul 6, 2017, 11:31 am
#12
Original Poster
Join Date: Nov 2012
Location: YYT
Programs: AC E35k, HHonors Silver
Posts: 743
...and that Gabor Lukacs fella...
Yes, I'll do that I think.
Generally I've had excellent service from staff at YYT and find them to be helpful & pleasant to deal with. Perhaps being at a more outlying station is the reason for this. Perhaps its a Newfoundland thing.
I must confess that my expectation would be not to have got it back. Insurance would have taken care of the value but of course the pics of our recent holiday would be lost. Some years ago when an Ipod shuffle was worth something I again left it on a plane after arriving at YYT. In that instance I got it back directly from a FA who decided that normal AC channels would have led to it getting lost!
I must confess that my expectation would be not to have got it back. Insurance would have taken care of the value but of course the pics of our recent holiday would be lost. Some years ago when an Ipod shuffle was worth something I again left it on a plane after arriving at YYT. In that instance I got it back directly from a FA who decided that normal AC channels would have led to it getting lost!
Jul 6, 2017, 12:09 pm
#13
Join Date: Aug 2008
Location: トロント
Programs: IHG Gold
Posts: 4,820
I must confess that my expectation would be not to have got it back. Insurance would have taken care of the value but of course the pics of our recent holiday would be lost. Some years ago when an Ipod shuffle was worth something I again left it on a plane after arriving at YYT. In that instance I got it back directly from a FA who decided that normal AC channels would have led to it getting lost!
I figured I had about a 1 in 5 shot of getting it back. Not worth claiming on insurance as the camera cost less than my deductible. I had backups of the photos, but was a bit miffed since it was a decent little camera for travel that I had purchased overseas.
Jul 11, 2017, 8:34 am
#14
Join Date: Dec 2011
Location: West
Posts: 3,357
Nevertheless, good people are rare but still do live.
Jul 11, 2017, 8:38 am
#15
Join Date: May 2016
Posts: 64
You wouldn't want to know how many expensive DSLRs with lens kits (we're talking 3-4-5 lenses) go unclaimed every month then... It's rather mind boggling. People think that things get lost and they get stolen, so they never actually try to get their things back. I can tell you that a lot of the people working in the airline industry are very passionate about what they do and would never lose their job for trinkets, even expensive ones. The weirdest and apparently most insignificant things get returned, but they often go unclaimed. But there's a literal tonne of lost objects that are left for dead that could've been reunited with their owners had they tried.
Last edited by dread_specter; Jul 11, 2017 at 8:44 am