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Originally Posted by ridefar
(Post 27135615)
If there are open seats after eUps are processed then have at it with seating staff.
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Originally Posted by jaysona
(Post 27135580)
No eUp opportunity has been lost here (discussing AC470) based on your initial point which stated that deadheading crew in J is acceptable.
Prior to the introduction of PY, an SEMM in Y was pretty much guaranteed an upgrade. Then along came PY, and an E50K in N had higher priority. It was a change that resulted in people sitting in Y who previously would have received the upgrade. It all comes down to priority, and this priority has clearly changed. |
Originally Posted by segacs
(Post 27135366)
The best thing about this response is that AC is basically admitting that nobody can expect to arrive to a destination alert, rested and ready to perform their duty after flying in economy.
Honestly, if they made economy even slightly less unpleasant (like, say, how it was a dozen or so years ago), this wouldn't be such an issue. Yes, I noticed that also. This gets back to the airline policy of pitting their customers against each other and now against the employees to get a descent ride. |
While I have no problem with this new policy and would not have had even when I was flying (and posted so many times), this is clearly an explicit change from previous policy as informed by many senior employees including the current CEO (at the first SE meeting in YVR several years ago.)
More than anything it highlights the shortcomings of AC's communications people. |
Originally Posted by canadiancow
(Post 27135661)
If they changed the policy such that deadheading flight attendants are above eUps (and assuming this FA was deadheading), then yes, an eUp opportunity was lost due to the change.
Prior to the introduction of PY, an SEMM in Y was pretty much guaranteed an upgrade. It all comes down to priority, and this priority has clearly changed. |
Originally Posted by segacs
(Post 27135366)
The best thing about this response is that AC is basically admitting that nobody can expect to arrive to a destination alert, rested and ready to perform their duty after flying in economy.
Honestly, if they made economy even slightly less unpleasant (like, say, how it was a dozen or so years ago), this wouldn't be such an issue. They clearly did not perceive the implications when making that statement. Seriously, are we not talking about a 50 minute flight? (I am not sure I have mined out the correct details about the flight in question.) How much can alertness, rest, and readiness deteriorate over that duration? |
Originally Posted by zorn
(Post 27135481)
"The only time you look in your neighbor's bowl is to make sure that they have enough. You don't look in your neighbor's bowl to see if you have as much as them.
- Louis Székely http://i.imgur.com/Lj0wlSv.jpg |
Originally Posted by YOWgary
(Post 27135807)
See, when you quote him and don't use his stage name, he sounds like a thoughtful author, instead of this guy:
http://i.imgur.com/Lj0wlSv.jpg |
Originally Posted by vernonc
(Post 27135627)
The AC response seems more of a form letter than a response. It mentions flight crew while the question was about a FA. We all know captains have access to J as part of their contract. The question remains whether deadheading FAs with POS get access to J ahead of eupg.
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Originally Posted by rickg523
(Post 27135832)
Lesson here- Even guys in no pants can say something that makes sense.
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Originally Posted by rickg523
(Post 27135832)
Lesson here- Even guys in no pants can say something that makes sense.
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Originally Posted by flyquiet
(Post 27135800)
Post of the thread, to me.
They clearly did not perceive the implications when making that statement. Seriously, are we not talking about a 50 minute flight? (I am not sure I have mined out the correct details about the flight in question.) How much can alertness, rest, and readiness deteriorate over that duration? |
Originally Posted by YZF_Elite
(Post 27135869)
I agree, I wouldn't take this response as any indication of a change in policy. If anything, I'd say you got a form letter response such that the person who sent it hopes your inquiry goes away.
This morning, I received 6 emails, all from this guy. This one is the most form-like, but believe me, the others were much more obviously non-form, so I wouldn't assume anything about this, just because it didn't start with "Nice to hear your feedback on a multitude of issues, (can't fix what we don't hear back from our top tier members on)." or include addendums like "(makes sense to me)". This person in the "executive center" seems to care (not that I'm suggesting the others don't), and even asked for more information about one of the issues. He certainly hasn't given me the impression he wanted me to stop emailing :p |
Originally Posted by zorn
(Post 27135481)
The only time you look in your neighbor's bowl is to make sure that they have enough. You don't look in your neighbor's bowl to see if you have as much as them.
- Louis Székely - Estelle Reiner as "Older Woman Customer" |
Notwithstanding the policies it is frustrating to see crew in a higher class than you when you were hoping to get there, even if for "free" (or semi free if eUpping). A couple of months ago I was on an oversold 777 LHR-YYZ and hoping to get opUpped as there were definitely spaces in PE at T-60mins. It was frustrating to see an FA (admittedly in uniform) in the (middle) PE seat I was hoping to get particularly when she spent the whole flight climbing over the passenger next to her to go chat with her friends working the flight. In seat, out of seat, in seat, out of seat constantly. (I was in 18C so had a good view of all this). However, I really couldn't complain could I as I really wasn't "entitled"?
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