Latitude and Upgrade Space
Jan 30, 2019, 10:00 am
#16
Join Date: Jun 2010
Programs: AC SE 1MM
Posts: 344
I just booked a Latitude Pass flight from YYZ-LHR in March, and the flight currently shows J9 C9 D9 Z9 P8 R0 (everything else 9's), but my Latitude upgrade did not go through right away (waitlisted).
Based on what is written here, it should have gone through, or do I need R space available as well?
Based on what is written here, it should have gone through, or do I need R space available as well?
Jan 30, 2019, 10:02 am
#17
Original Poster
Join Date: Apr 2004
Location: Toronto
Programs: AC SE 1MM, Bonvoy Lifetime Titanium Elite
Posts: 917
I just booked a Latitude Pass flight from YYZ-LHR in March, and the flight currently shows J9 C9 D9 Z9 P8 R0 (everything else 9's), but my Latitude upgrade did not go through right away (waitlisted).
Based on what is written here, it should have gone through, or do I need R space available as well?
Based on what is written here, it should have gone through, or do I need R space available as well?
Lesson: Know the rules, and use EF of something like this to check your fare classes.
Jan 30, 2019, 10:02 am
#18
FlyerTalk Evangelist
Join Date: Jun 2003
Location: YYC
Posts: 23,804
I just booked a Latitude Pass flight from YYZ-LHR in March, and the flight currently shows J9 C9 D9 Z9 P8 R0 (everything else 9's), but my Latitude upgrade did not go through right away (waitlisted).
Based on what is written here, it should have gone through, or do I need R space available as well?
Based on what is written here, it should have gone through, or do I need R space available as well?
No. P should be enough. Phone them.When looking on aircanada.com, then "display options" then "eupgrades" etc. and selecting a fare, it is supposed to show if upgrades are available. However that seems not to be working anymore?
Jan 30, 2019, 10:14 am
#19
Join Date: Jun 2010
Programs: AC SE 1MM
Posts: 344
It was very reliably working for Transborder in December as I was making use of it in conjunction with EF. A few searches seems to suggest it is broken.
Jan 30, 2019, 2:57 pm
#21
Join Date: Feb 2010
Location: YUL
Programs: ✈ AC 1MM / S100K - SPG Lifetime Platinum = BONVoY Lifetime Titanium
Posts: 1,496
As a note, it also works in reverse , the Bad AC i.t system.
Sometimes the blue square does show up and then when you book and go to upgrade, it says not available.
In this case I take screenshot of screen with blue square and call in. I tell them they need to honor the blue square. They do. I've had 2 instances of this personally in 9 months.
Sometimes the blue square does show up and then when you book and go to upgrade, it says not available.
In this case I take screenshot of screen with blue square and call in. I tell them they need to honor the blue square. They do. I've had 2 instances of this personally in 9 months.
Jan 30, 2019, 3:00 pm
#22
FlyerTalk Evangelist
Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson; Avis PC
Posts: 35,255
As a note, it also works in reverse , the Bad AC i.t system.
Sometimes the blue square does show up and then when you book and go to upgrade, it says not available.
In this case I take screenshot of screen with blue square and call in. I tell them they need to honor the blue square. They do. I've had 2 instances of this personally in 9 months.
Sometimes the blue square does show up and then when you book and go to upgrade, it says not available.
In this case I take screenshot of screen with blue square and call in. I tell them they need to honor the blue square. They do. I've had 2 instances of this personally in 9 months.
Jan 31, 2019, 7:18 am
#24
Join Date: Feb 2010
Location: YUL
Programs: ✈ AC 1MM / S100K - SPG Lifetime Platinum = BONVoY Lifetime Titanium
Posts: 1,496
Jan 31, 2019, 1:59 pm
#25
FlyerTalk Evangelist
Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson; Avis PC
Posts: 35,255
Apr 9, 2019, 1:39 pm
#26
Join Date: Jul 2007
Location: YYC
Programs: AC SE
Posts: 830
to confirm for over the atlantic you need p space for upgrade anytime correct? (lhr-yyc) P9 on my dates if i book latitude i can confirm immediately?
NM i finally found the page on ac.com took me awhile.
NM i finally found the page on ac.com took me awhile.
Last edited by 300rwhp; Apr 9, 2019 at 1:42 pm Reason: found answer
Apr 9, 2019, 2:24 pm
#27
Moderator, Air Canada; FlyerTalk Evangelist
Join Date: Feb 2015
Location: YYC
Programs: AC SE MM, FB Plat, WS Plat, BA Silver, DL GM, Marriott Plat, Hilton Gold, Accor Silver
Posts: 16,774
If the eUp site doesn't process it automatically, you will have to call in, and be prepared to have to educate the agent.
Good luck!