Just Another AC IT Fail, or Actual Problem?
Feb 27, 2016, 8:06 am
#1
Original Poster
Join Date: May 2014
Location: YYJ/YYT
Programs: AC 75K (*G), NEXUS
Posts: 652
Just Another AC IT Fail, or Actual Problem?
I just called AC to clean up some schedule changes on an AC revenue ticket, but the confirmation email had Aeroplan headers and referred to the booking as an "Aeroplan Flight Reward- Classic Flight"; the base fair that I paid was an "Additional Charge".
Is this just an AC IT fail, or should I be concerned about AQM/AQS accrual, etc.
Is this just an AC IT fail, or should I be concerned about AQM/AQS accrual, etc.
Feb 27, 2016, 12:26 pm
#3
Original Poster
Join Date: May 2014
Location: YYJ/YYT
Programs: AC 75K (*G), NEXUS
Posts: 652
I checked manage my bookings, and the fare classes are still revenue. My concern is that it will still appear as an AE ticket and not credit miles etc. For example when rebooked on a reward ticket during IRROPS, the ticket is no longer X Class, yet the system does not credit miles. I'm worried that this is what the computer thinks has happened.