Zika Virus : What is AC's policy?
#16
Suspended
Join Date: Mar 2013
Location: YVR
Programs: AC SE*2MM. SPG Plat life
Posts: 4,644
So she is not pregnant. Life does not guarantees this. I think AC should allow cancellations, but only with DR note confirming pregnancy. If not, I can only see problems for airlines or hotels. Bad weather, cancel, last min sell off, cancel res and re-book. etc, etc.
#17
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Join Date: Feb 2002
Location: YUL
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#18
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Join Date: Mar 2013
Location: YVR
Programs: AC SE*2MM. SPG Plat life
Posts: 4,644
My quote was based on op quote " Wife will be pregnant in three weeks" Didn't I say AC should allow cancellation if person is pregnant? Which parts didn't you understand? Or do you just get off taking on personal shots?
#19
Original Poster
Join Date: Jul 2005
Location: Ontario, CAN
Posts: 5,813
It's common courtesy to fellow Forum members to read posts before posting. Perhaps mods should add RTFT to our glossary for the posters far more interested in writing than reading.
Back to topic, I'm basically shut out everywhere for now. Delighted to learn even the most expensive Resorts and Credit Cards can leave you holding the bag like a Motel6 and a new student credit card would.
Guess I will be a last-minute shopper for future Family trips.
Back to topic, I'm basically shut out everywhere for now. Delighted to learn even the most expensive Resorts and Credit Cards can leave you holding the bag like a Motel6 and a new student credit card would.
Guess I will be a last-minute shopper for future Family trips.
#20
Join Date: Sep 2014
Location: sqrt(-united states of apologist)
Programs: *$ Green
Posts: 5,403
It's common courtesy to fellow Forum members to read posts before posting. Perhaps mods should add RTFT to our glossary for the posters far more interested in writing than reading.
Back to topic, I'm basically shut out everywhere for now. Delighted to learn even the most expensive Resorts and Credit Cards can leave you holding the bag like a Motel6 and a new student credit card would.
Guess I will be a last-minute shopper for future Family trips.
Back to topic, I'm basically shut out everywhere for now. Delighted to learn even the most expensive Resorts and Credit Cards can leave you holding the bag like a Motel6 and a new student credit card would.
Guess I will be a last-minute shopper for future Family trips.
Especially if you are flexible with destination, you can find really good deals (especially to the Caribbeans).
That's one of the things I don't like about booking too early. You never know what can happen.
But to answer your original question, unless you're now a woman (and pregnant) I don't think AC will refund you.
Edit: Oh, also, the most expensive resorts are the one that have the most to lose from having empty rooms, so I doubt this would be a criteria. Unless you booked directly with the hotel at a fully refundable rate, I doubt many would help you out.
I think that companies are just preventing the absolute mess that can be created by panic selling (lol stock market). Once it's absolutely confirmed, I am sure most companies will come around.
When exactly are you travelling? You said few weeks, but not sure if its three weeks or 8 weeks or more. If more than a month, I would wait at least 2 weeks. The extent of the "danger" is still unclear.
#21
Join Date: Feb 2013
Location: Never home.
Posts: 2,971
Unfortunate situation, though I'm not sure airlines should be essentially providing free insurance against diseases/viruses especially to locations where many sales are package deals. On top of AC being out the $$ flying empty seats to the Caribbean last minute, I'd imagine it would be impossible to get the resorts to comply with refunds agreed to by AC and there is no way the airline would absorb those costs themselves.
Hopefully something reasonable like name change can be worked out with AC and at least someone can go on the trip.
Hopefully something reasonable like name change can be worked out with AC and at least someone can go on the trip.
#22
Join Date: Mar 2009
Location: Sudbury-North Shore-Manitoulin
Programs: AP SPG HH
Posts: 631
Glad that AC has joined United, AA, JetBlue etc. now if only Sunwing and American Express would you'd be ok. You have to be a very evil corporation to put profits before a deformed baby! Remember that at re-newal time and the next time you book a vacation.
Public shaming can do wonders.
Sparse his wife is pregnant and AC is refunding according the the link YVR posted.
Public shaming can do wonders.
Sparse his wife is pregnant and AC is refunding according the the link YVR posted.
#23
Join Date: Aug 2012
Programs: AC E35K, NEXUS
Posts: 4,368
#25
Join Date: Sep 2015
Location: Toronto, ON
Programs: Amex Plat CAN
Posts: 90
[email protected]
If I were in your situation, I'd help the public be informed of AC's policies (or lack thereof in this case). I'd also give AC the heads up that you are doing it, just to give them a fair chance to respond. Not advocating this as an intimidation tactic, but I'm sure more people than just your family is affected by this situation.
They might also reach out to gov officials which may prompt the gov to issue a travel advisory and trigger the trip cancellation coverage, allowing you to claim through Amex Plat if AC doesn't budge.
This is now a public health issue and not just about the dollars. I'm also quite certain that there is insurance to cover AC's costs in cases just like this.
If I were in your situation, I'd help the public be informed of AC's policies (or lack thereof in this case). I'd also give AC the heads up that you are doing it, just to give them a fair chance to respond. Not advocating this as an intimidation tactic, but I'm sure more people than just your family is affected by this situation.
They might also reach out to gov officials which may prompt the gov to issue a travel advisory and trigger the trip cancellation coverage, allowing you to claim through Amex Plat if AC doesn't budge.
This is now a public health issue and not just about the dollars. I'm also quite certain that there is insurance to cover AC's costs in cases just like this.
#26
Join Date: Nov 2010
Programs: Aeroplan AA
Posts: 249
Not much to add except:
1) congrats CB on the impending new arrival!
2) I hope both Sunwing and AC step up and do the right thing.
Endangering a newborn for the sake of corporate profit is unspeakable - as is putting the OP through the stress of having to fight for this.
1) congrats CB on the impending new arrival!
2) I hope both Sunwing and AC step up and do the right thing.
Endangering a newborn for the sake of corporate profit is unspeakable - as is putting the OP through the stress of having to fight for this.
#27
Join Date: Dec 2007
Location: Body in Downtown YYZ, heart and mind elsewhere
Programs: UA 50K, refugee from AC E50K, Marriott Lifetime Plat
Posts: 5,132
On 28 November 2015, the Ministry of Health of Brazil established a relationship between an increase in cases of microcephaly in newborns and Zika virus infections in the country’s northeast. According to a preliminary analysis of research carried out by Brazilian authorities, the greatest risk of microcephaly and malformations appears to be associated with infection during the first trimester of pregnancy.
Source: http://www.paho.org/hq/index.php?opt...=41672&lang=en
Source: http://www.paho.org/hq/index.php?opt...=41672&lang=en
Zika is not new. It was first identified in humans in the 1950s. It's only very recently (2015) that Brazil identified 29 (tragic!!!) infant deaths from Zika virus. But by comparison, Yellow Fever (another mosquito-borne illness) is responsible for about 30,000 deaths each year. It's estimated that there are 390 million Dengue infections each year of which 500,000 require hospitalization and about 12,000 die each year. The list of nasty viruses goes on and on - Chikungunya, Japanese encephalitis, Malaria ... all carried by mosquito bites.
http://www.who.int/mediacentre/factsheets/fs100/en/
http://www.who.int/mediacentre/factsheets/fs117/en/
http://www.cdc.gov/mmwr/volumes/65/wr/mm6503e2er.htm
So really, there's little scientific reason to support a no-travel policy for Zika. What would be prudent is to avoid mosquito bites which is something that's applicable to all other mosquito-borne diseases. Wear long sleeves, long pants, shoes (not sandals), use DEET and should be OK.
#28
Join Date: Sep 2000
Location: OGG, YYC
Programs: AA, AC
Posts: 3,697
Unfortunate situation, though I'm not sure airlines should be essentially providing free insurance against diseases/viruses especially to locations where many sales are package deals. On top of AC being out the $$ flying empty seats to the Caribbean last minute, I'd imagine it would be impossible to get the resorts to comply with refunds agreed to by AC and there is no way the airline would absorb those costs themselves.
Hopefully something reasonable like name change can be worked out with AC and at least someone can go on the trip.
Hopefully something reasonable like name change can be worked out with AC and at least someone can go on the trip.
#29
Join Date: Dec 2007
Location: Body in Downtown YYZ, heart and mind elsewhere
Programs: UA 50K, refugee from AC E50K, Marriott Lifetime Plat
Posts: 5,132
P.S. I should add - I'm not insensitive to the inherent desire to protect your pregnant wife / unborn child. But based on available research, I personally don't believe this is a cancel situation. Use DEET, pray for nice sunny warm weather with a gentle breeze and enjoy your trip!
#30
Join Date: Dec 2012
Location: YVR, HNL
Programs: AS 75k, UA peon, BA Bronze, AC E50k, Marriott Plat, HH Diamond, Fairmont Plat (RIP)
Posts: 7,832
And not that it's an issue for the OP or even that much danger now (in the winter), but we now have 2 confirmed cases of Zika here in BC. So Zika is pretty much everywhere now. And while AFAIK we don't have Aedes Aegypti mosquitos here, we now have confirmed carriers of Zika. My guess is that any place with Aedes Aegypti has the potential for Zika as carriers are often ignorant of the fact that they are infected so if you want to take it to the extreme, then any place with Aedes Aegypti and that includes Hawaii, should be avoided by pregnant women. That, or take the usual precautions, such as Deet and proper clothing since Zika isn't the only thing these buggers carry and we've all survived thus far. If airlines refunded for every potential health risk, even if it really only affects a small, select group, then all tickets would be refundable. Insurance is still the best insurance.