AC moving from 23 ticketing platforms to 1 - March 2016
Dec 29, 2015 | 1:50 pm
#16
Join Date: Apr 2007
Location: Toronto, Ont., Canada
Programs: Aeroplan; Marriott Platinum; IHG Gold; Best Western Diamond
Posts: 2,295
Dec 29, 2015 | 1:53 pm
#17
FlyerTalk Evangelist
Join Date: Jun 2003
Location: YYC
Posts: 24,078
Dec 29, 2015 | 3:10 pm
#21
Join Date: Oct 2004
Programs: Aeroplan, Delta, Starwood, Fairmount
Posts: 2,312
Air Canada IT
I worked worked in IT for 44 years (1963 - 2007 
) started as a computer operator on an IBM 1401 and finished my career as the Director, Academic Computing at a university and did every job just about in between.
It is my humble opinion that IT should be managed by a customer focussed business person who's strength is managing people - and NOT by a technical guru who dreams in binary.
I always told my staff two things - "Take ownership of what you do and remember, it is NOT an IT project with a business component but a business project with an IT component"...
) started as a computer operator on an IBM 1401 and finished my career as the Director, Academic Computing at a university and did every job just about in between.It is my humble opinion that IT should be managed by a customer focussed business person who's strength is managing people - and NOT by a technical guru who dreams in binary.
I always told my staff two things - "Take ownership of what you do and remember, it is NOT an IT project with a business component but a business project with an IT component"...
Dec 29, 2015 | 4:03 pm
#22
Join Date: Jul 2013
Location: MLL / AC Cafe
Programs: It's hard to get status when the website won't let me book flights.
Posts: 5,721
I give full credit to AC here for doing the right thing and ditching a bunch of old systems and replacing them with 1 central system that is new. Fundamentally this is great.
What it's all going to come down to is execution.
What it's all going to come down to is execution.
Dec 29, 2015 | 4:20 pm
#23
Join Date: Jun 1999
Location: YVR
Programs: ACSEMM QRGold SPGLifetimePlat FairmontPlat HyattD AMEXCenturion SerenaPlat TalkBoard Founding Member
Posts: 8,963
I would imagine we are all in agreement with this.
Dec 29, 2015 | 4:27 pm
#24
Join Date: Apr 2012
Location: Canada
Programs: AC E50k, A3*G, UA*S, MR Titanium, HHonors Gold, Carlson Gold, NEXUS
Posts: 3,672
Wirelessly posted (Mozilla/5.0 (BB10; Touch) AppleWebKit/537.35+ (KHTML, like Gecko) Version/10.3.1.2576 Mobile Safari/537.35+)
Shall we prepare for AC mistake fares on March 1?
Shall we prepare for AC mistake fares on March 1?
Dec 29, 2015 | 5:48 pm
#27
Formerly known as newbie elite
Join Date: Feb 2002
Location: YUL
Programs: IHG Diamond Ambassador, Accor Platinum, Hilton Diamond, AC50K
Posts: 3,048
http://accomponent.ca/en/news/air-ca...vation-systems
How much did Detestina cost them I wonder?
Dec 29, 2015 | 6:21 pm
#28
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Thanks for the Memories !!!
Posts: 10,675
, 2006 was the year it started and ITA Software was the partner.
Dec 29, 2015 | 7:45 pm
#29
Join Date: Apr 2000
Location: Mississauga Ontario
Posts: 4,147
Air Canada To Build New Reservations System
5 January 2006
Aviation Daily
Air Canada plans to replace its current RES III reservations system this year "to better meet the requirements of our new business model." Code-named "Athena," the project involves a large team to develop a reservations system that will be "simple, easy to use, and that will allow us to serve our customers consistently well," the airline told employees. Air Canada made clear it would not integrate existing systems from other legacy carriers.
5 January 2006
Aviation Daily
Air Canada plans to replace its current RES III reservations system this year "to better meet the requirements of our new business model." Code-named "Athena," the project involves a large team to develop a reservations system that will be "simple, easy to use, and that will allow us to serve our customers consistently well," the airline told employees. Air Canada made clear it would not integrate existing systems from other legacy carriers.
Dec 29, 2015 | 9:19 pm
#30
Join Date: Apr 2007
Location: Toronto, Ont., Canada
Programs: Aeroplan; Marriott Platinum; IHG Gold; Best Western Diamond
Posts: 2,295