Calling Aeroplan: "Welcome to Aimia... Goodbye"
...but yeah, as others have said in the past, earn em and burn em. Aimia is not doing too well based on historical stock prices. I would not be surprised if another significant devaluation was on the way.
Sep 16, 2015, 9:00 pm
#17
Suspended
Join Date: Jun 2009
Location: YYZ
Programs: AC E50K (*G) WS Gold | SPG/Fairmont Plat Hilton/Hyatt Diamond Marriott Silver | National Exec Elite
Posts: 19,284
Sep 16, 2015, 9:03 pm
#18
Suspended
Join Date: Dec 2010
Posts: 4,153
Ps: I already fixed the autocorrect error. Am not a complete retard
Sep 16, 2015, 10:16 pm
#19
Join Date: Oct 2012
Location: YYC
Programs: AC SE
Posts: 2,342
Why would anyone need to call Aeroplan? Why don't you just use their website to do whatever transaction you wanted to do? Oh wait....
Well, at least their call center and their web site are consistent.
Well, at least their call center and their web site are consistent.
Sep 17, 2015, 2:08 pm
#21
Moderator, Air Canada; FlyerTalk Evangelist
Join Date: Feb 2015
Location: YYC
Programs: AC SE MM, FB Plat, WS Plat, BA Silver, DL GM, Marriott Plat, Hilton Gold, Accor Silver
Posts: 16,775
Sep 17, 2015, 5:29 pm
#22
Join Date: Jul 2008
Location: YVR
Programs: OZ Diamond, Jiffypark Manhattan Gold
Posts: 4,485
I've had to call Aeroplan about half a dozen times over the last six weeks to track down a reward that never arrived. Every time I call the Super Elite line they would route me to the flight rewards department. They in turn would transfer me to the correct department and then the call would dead. Would go through that the 4/5 times and every time they say they understand and it won't go dead this time.. Goes dead every time!
Also whenever I call it says that wait times are "higher than the average". Every time I call I hear that same message. Seems more like the norm... They should say "we're too busy enhancing and cheapening our services at the same time!"
Also whenever I call it says that wait times are "higher than the average". Every time I call I hear that same message. Seems more like the norm... They should say "we're too busy enhancing and cheapening our services at the same time!"
Called the number again at a different time, went straight to super elite.
How much nicer would it be if AC just took over the program and started sorting out this mess of circular logic. They could actually properly support the rewards and not just blame AP who then blames AC.
Sep 17, 2015, 9:36 pm
#23
Suspended
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
Sep 17, 2015, 11:13 pm
#24
Join Date: Jun 2003
Location: YVR
Programs: AC E75, SPG Plat, HH peon-by-choice (ex Gold)
Posts: 8,090
As this thread has headed way OT, thread closed.