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Unbelievable AC1181 delay

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Old Apr 16, 2015, 1:50 pm
  #1  
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Angry Unbelievable AC1181 delay

Flying ACr 1181 from YYZ to LAS today. I will NEVER make this mistake again — I'll just connect through the US on a real airline.

Scheduled departure: 9:20am. Current estimated departure: 5pm.

This is leaving from Pearson (supposed to be a hub). I'd expect this flying a crappy charter but really?

So happy to give up SE in 2016.

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Old Apr 16, 2015, 2:12 pm
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You poor thing

I've NEVER heard of long delays on US airlines, especially at their hubs. Better move over fast.

Seriously, complain when they've held you onboard for hours. 8hr delay in an airport terminal isn't unheard of for any airline.
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Old Apr 16, 2015, 2:21 pm
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Originally Posted by Benner
This is leaving from Pearson (supposed to be a hub). I'd expect this flying a crappy charter but really?
You're on Rouge, not mainline.

Presumably ACr doesn't have spare 319s lying around to sub in. I'd expect an SE100 to know this sort of thing.
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Old Apr 16, 2015, 2:43 pm
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Originally Posted by gglave
You're on Rouge, not mainline.

Presumably ACr doesn't have spare 319s lying around to sub in. I'd expect an SE100 to know this sort of thing.
I've seen AC sub in mainline aircraft for rouge before, but for a 319r, it would have to be a mainline 320 if the 319r was at capacity.
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Old Apr 16, 2015, 2:45 pm
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Originally Posted by gglave
You're on Rouge, not mainline.

Presumably ACr doesn't have spare 319s lying around to sub in. I'd expect an SE100 to know this sort of thing.
Why shouldn't AC be expected to sub in a ML fin? This is happening at their biggest airport and it's not like they've never used ML fins on ACr routes... I'd think a sub would be preferred over a 8+ hour delay, especially since ex-LAS flights would be affected, too.
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Old Apr 16, 2015, 2:46 pm
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If doing an aircraft swap was an option they would have done it already.
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Old Apr 16, 2015, 2:47 pm
  #7  
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between 9:20am and 5pm, you didnt ask to be rebooked on a different airline?


Add your review here, and join the other 642 people who rank Rouge as the worst airline in the world (score 2.0 - lower than Ryanair and friends, and only because the lowest you can give is 1/10)
http://www.airlinequality.com/Forum/air_canrge.htm
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Old Apr 16, 2015, 2:49 pm
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Originally Posted by ffsim
Why shouldn't AC be expected to sub in a ML fin? This is happening at their biggest airport and it's not like they've never used ML fins on ACr routes... I'd think a sub would be preferred over a 8+ hour delay, especially since ex-LAS flights would be affected, too.
Possible that's the best AC can do right now. Keep in mind they just lost a A320 due to the incident at YHZ (AC624), so they've likely tightened up the schedules on the rest of the fleet.

As I mentioned up-thread, AC has subbed in mainline for rouge before.
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Old Apr 16, 2015, 2:54 pm
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Looks like they put a 767 on it.
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Old Apr 16, 2015, 3:01 pm
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Aren't they obligated to rebook you on an alternative?
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Old Apr 16, 2015, 3:02 pm
  #11  
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Ben L has said yes they do sub in mainline aircraft for rouge irrops
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Old Apr 16, 2015, 3:03 pm
  #12  
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@gglave - Super helpful. Thanks for the insight :/

It's a 767 not an Airbus and yeah I asked for other options. Called the Conceirge (waited on hold for 15 minutes thanks to the new streamlined phone number) but I have a checked bag. Both the Concierge and the MLL crew alluded to the fact that this happens all the time with Rouge.
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Old Apr 16, 2015, 3:05 pm
  #13  
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Originally Posted by Benner
Both the Concierge and the MLL crew alluded to the fact that this happens all the time with Rouge.
AC's response spun as an enhancement to this issue will be no more concierge and MLL for Rouge pax
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Old Apr 16, 2015, 3:06 pm
  #14  
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Originally Posted by rankourabu
AC's response spun as an enhancement to this issue will be no more concierge and MLL for Rouge pax
Heh. It might not be an issue anyway. Fool me once....
Benner is offline  
Old Apr 16, 2015, 3:32 pm
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Is the data on delays tracked by airline? How does rouge stack up against the others?
shaner82 is offline  


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