Dec 13, 2014, 6:07 pm
Last edit by: Q Shoe Guy
It is important that Air Canada has a clean and safe environment for their staff and passengers ! Please help Air Canada by posting your photos of dirty seating and cabin environments !
Post flight number !
Post seat number !
Fin number (aircraft number)!
Post flight number !
Post seat number !
Fin number (aircraft number)!
Dirty aircraft
Dec 13, 2014, 11:19 am
#16
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Funny. But No.
I've been in these 763 pods multiple times per year for the last few years. This dirt is cumulative. It is in every crevice of every surface on these pods, armrests and even inside some of the IFEs.
Either steam clean these things or hire some students with toothbrushes and cleaner and have at it.
Dec 13, 2014, 11:21 am
#17
Join Date: Apr 2011
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Dec 13, 2014, 11:28 am
#18
Join Date: May 2005
Programs: AC - SE, SPG - Platinum, HGP - Diamond
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Dirty aircraft
Take pics, lots of pics. Post them on Facebook and Twitter. On a slow news day, one of the major media outlets will write a story and maybe this will embarrass AC enough to resolve.
I find service is subjective and hard to really complain about objectively. But cleanliness?? It is clean or not, hard to be subjective there.
I find service is subjective and hard to really complain about objectively. But cleanliness?? It is clean or not, hard to be subjective there.
Dec 13, 2014, 11:34 am
#20
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On a side note, and aside the fact that, indeed, it should have been cleaned, regardless of length of flight...
YYZ-YVR is domestic, and not even Transcontinental. Domestic food and service.
OK, maybe it could almost be considered transcon, but how does one classify this as 'Long-Haul'?
YYZ-YVR is domestic, and not even Transcontinental. Domestic food and service.
OK, maybe it could almost be considered transcon, but how does one classify this as 'Long-Haul'?
Dec 13, 2014, 12:03 pm
#21
Join Date: Sep 2014
Location: sqrt(-united states of apologist)
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I have sent emails/forms about broken/dirty AC equipment before, and it got ignored every time.
I messaged Bens on Q&A and never got a reply on how to report this so it gets fixed.
That's a bit sad.
But that pod, ..., switch seats?
Dec 13, 2014, 12:26 pm
#22
Join Date: May 2001
Location: YVR
Programs: AC SEMM
Posts: 2,075
There is a similar design that also collects a lot of crumbs on the new 787's. A small tooth brush should be used by the cleaners to these spots.
I also pointed this out to the SD, - who knows if this was passed on the correct department or anyone at all.
I also pointed this out to the SD, - who knows if this was passed on the correct department or anyone at all.
Dec 13, 2014, 1:00 pm
#23
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Upthread in post # 16, I wrote:
Dec 13, 2014, 1:25 pm
#25
Join Date: Dec 2011
Location: West
Posts: 3,357
If higher ups did care, these stories would not surface. Flying and dirty planes are not new events like a new I-phone release.
Dec 13, 2014, 2:24 pm
#27
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Take pics, lots of pics. Post them on Facebook and Twitter. On a slow news day, one of the major media outlets will write a story and maybe this will embarrass AC enough to resolve.
I find service is subjective and hard to really complain about objectively. But cleanliness?? It is clean or not, hard to be subjective there.
I find service is subjective and hard to really complain about objectively. But cleanliness?? It is clean or not, hard to be subjective there.
Dec 13, 2014, 7:26 pm
#28
Join Date: Feb 2010
Location: YUL
Programs: ✈ AC 1MM / S100K - SPG Lifetime Platinum = BONVoY Lifetime Titanium
Posts: 1,505
The issue is simply that staff don't care. This is simply neglect and buildup. If staff is attentive of the responsibility they have, this simply wouldn't exist.
Dec 13, 2014, 7:28 pm
#29
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Agreed! Not to beat on a dead horse, but a 30 year old 747 on BR is squeaky clean. These 777's and other AC widebodies featuring the pods is MUCH younger than the 747 in question. It's all about attention to detail and staff who give a damn.
Dec 13, 2014, 8:07 pm
#30
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Farmerbrown, some at AC may not care, but I suggest you notify both Sam Elfassy, AC's director for corporate safety and Dr. Jim Chung, its chief medical officer. A dirty lav is deemed to be a public health hazard and they know it. If you don't receive a satisfactory response, inform Dr. Gregory Taylor, Canada's Chief Public Health Officer. His department is obliged to respond.
Ok, I know some will say, what an idiot suggestion, who cares. Well, in case some of you missed it, the prevention of communicable illness is a priority now. It is a positive side effect of the Ebola scare. As a result of the ebola panic back in October, all airlines were told to improve their sanitation of lavs, including disinfection standards. An uncleaned lav used on a long haul is a major breach of the undertaking .
While, AC's customer relations unit might can ignore complaints from the public on such things, it's personnel who are involved in Canada's airline infectious disease prevention strategy are unlikely to have the same attitude. They understand that any connection of an illness outbreak to the airline would have a catastrophic impact. I'm willing to bet they have zero tolerance for the failure to clean lavs prior to a long haul.
Ok, I know some will say, what an idiot suggestion, who cares. Well, in case some of you missed it, the prevention of communicable illness is a priority now. It is a positive side effect of the Ebola scare. As a result of the ebola panic back in October, all airlines were told to improve their sanitation of lavs, including disinfection standards. An uncleaned lav used on a long haul is a major breach of the undertaking .
While, AC's customer relations unit might can ignore complaints from the public on such things, it's personnel who are involved in Canada's airline infectious disease prevention strategy are unlikely to have the same attitude. They understand that any connection of an illness outbreak to the airline would have a catastrophic impact. I'm willing to bet they have zero tolerance for the failure to clean lavs prior to a long haul.
I only ask because my current employer has an opt-in for this. By default it's [email protected], we have to opt in for [email protected]...