SE Denied UA Lounge Access in IAH on Domestic Ticket
#46
Join Date: Nov 1999
Location: MEX/YVR/YYF
Programs: AS MVP/AC75K/AM Gold/UA*S/SPG-Marriott Lifetime Titanium/Accor-FPC Gold/HHDiamond/Hyatt Exp
Posts: 5,035
Washrooms. TK CIP Lounge also has a washroom attendant and is fully operational which cannot be said about the AC MLLs across the country. Things are left unrepaired for days or weeks, including out of service urinals.
Exiting. TK has 2 exits we can use which means there is never a line up to wait for an elevator. You can use stairs or the elevator from the lower level, otherwise you can head straight out the entrance doors.
Now, the IST terminal itself is not a gem at all as most of us know. And I was all excited when we pulled up to a domestic gate bridge to only be shuttled off the stairs on to the bus on a full A320. At least the A321s appear to get bridge gates, so it was somewhat a more pleasant experience to board but that terminal's bus gates area turns into a refugee camp at times
#47
Join Date: Jun 2012
Location: YQR
Programs: AC SE 100K, Marriot Lifetime Platinum Elite
Posts: 76
I was in DEN today and had a similar experience. I was gaming the system by checking in with AP to get free checked bags. Then had the gate agent change to MP as I'm only a few segments away from Silver Status on UA. Arrived in DEN, they scanned my electronic boarding pass and was denied. They said *G on international flights only which makes no sense as that's never happened before. The other agent agreed and said that shouldn't matter. Showed my card and still had a paper boarding pass with AP number and he let me in. Not sure if it was the MP number that was obviously now associated with my ticket or what.
#48
FlyerTalk Evangelist
Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson; Avis PC
Posts: 35,279
I have always wondered who was the brilliant monkey (or joint monkey GTAA and monkey AC decision makers) who decided not to have publicly useable stairs like many other lounges/MLLs.
Monkeys or hamsters in a wheel operate the Domestic YYZ MLL elevators.
Monkeys or hamsters in a wheel operate the Domestic YYZ MLL elevators.
#49
Join Date: Jun 2008
Programs: TK*G (E+), IHG Plat Ambassador
Posts: 7,884
Please report it to AC - TK breaks *A rules (or contracted handling agent was an idiot)!
#50
Join Date: Jan 2012
Location: St. John's, NL, Canada
Posts: 357
SE Denied UA Lounge Access in IAH on Domestic Ticket
I recently flew EWR-HNL in J on United. When accessing the United Club at EWR, the agent first said "Sorry, even though it's so long, it's still just a domestic flight so you don't get UC access." It took some 30 seconds for the agent to understand access was permitted by the AC card rather than the J boarding pass.
Perhaps United Agents have received some unclear communication on this policy recently. In the past I've never had even a minuscule issue like this one.
Perhaps United Agents have received some unclear communication on this policy recently. In the past I've never had even a minuscule issue like this one.