Air Canada web seat selection and FF number.
Feb 18, 2014, 10:45 am
#1
Original Poster
Join Date: Dec 2008
Location: Toronto, ON
Programs: US Air, Flying Blue, United, Air Canada, Aeromexico
Posts: 437
Air Canada web seat selection and FF number.
I booked an AC flight (1853) for 2 people for March 19 and seat selection was offered at $31 per seat so I skipped this step. I this regular routine for AC (to only allow seat selection for a charge during booking) or is just this flight or just me? I still believe at the check-in won’t be charged for seats, and hopefully I will get seats side by side on the same row. Am I doing some wrong thinking?
Also, for the same booking, I entered two FF numbers (mine and my wife’s) and they showed OK, but now, after a week I see my wife’s FF number vanished and can’t put it back on line (even if the link to make the FF number change works but doesn’t finalize successfully).
Thanks
Also, for the same booking, I entered two FF numbers (mine and my wife’s) and they showed OK, but now, after a week I see my wife’s FF number vanished and can’t put it back on line (even if the link to make the FF number change works but doesn’t finalize successfully).
Thanks
Feb 18, 2014, 10:59 am
#2
Join Date: Feb 2013
Location: Never home.
Posts: 2,971
I booked an AC flight (1853) for 2 people for March 19 and seat selection was offered at $31 per seat so I skipped this step. I this regular routine for AC (to only allow seat selection for a charge during booking) or is just this flight or just me? I still believe at the check-in won’t be charged for seats, and hopefully I will get seats side by side on the same row. Am I doing some wrong thinking?
Also, for the same booking, I entered two FF numbers (mine and my wife’s) and they showed OK, but now, after a week I see my wife’s FF number vanished and can’t put it back on line (even if the link to make the FF number change works but doesn’t finalize successfully).
Thanks
Also, for the same booking, I entered two FF numbers (mine and my wife’s) and they showed OK, but now, after a week I see my wife’s FF number vanished and can’t put it back on line (even if the link to make the FF number change works but doesn’t finalize successfully).
Thanks
And FYI you booked on Rouge, not AC. You will probably be able to get seats together at check in since YYZ-LAS is a 763, but I wouldn't count on being able to get the 2 seats by the window.
Feb 18, 2014, 11:03 am
#3
Join Date: Dec 2010
Location: YYZ
Programs: AMEX AC CX UA AA DL
Posts: 3,008
Feb 18, 2014, 11:18 am
#4
Original Poster
Join Date: Dec 2008
Location: Toronto, ON
Programs: US Air, Flying Blue, United, Air Canada, Aeromexico
Posts: 437
I also have a booking for AC794 made through UA for award travel, where I was assigned seats at booking time (without being offered the possibility to choose) but now after 1+ week the booking on aircanda.com doesn't show any seats at all.
If I try to use the tool to change seats I am not allowed, but that section of their website still shows the seats assigned to me (as they were initially).
Do I have or I don't have seats assigned? I would avoid calling AC for the long time to wait on hold, but I might not have another choice.
Any light in this issue? Thanks.
If I try to use the tool to change seats I am not allowed, but that section of their website still shows the seats assigned to me (as they were initially).
Do I have or I don't have seats assigned? I would avoid calling AC for the long time to wait on hold, but I might not have another choice.
Any light in this issue? Thanks.
Feb 18, 2014, 4:41 pm
#5
Join Date: Feb 2009
Programs: Marriott Titanium, AC E50, National Exec
Posts: 516
I also have a booking for AC794 made through UA for award travel, where I was assigned seats at booking time (without being offered the possibility to choose) but now after 1+ week the booking on aircanda.com doesn't show any seats at all.
If I try to use the tool to change seats I am not allowed, but that section of their website still shows the seats assigned to me (as they were initially).
Do I have or I don't have seats assigned? I would avoid calling AC for the long time to wait on hold, but I might not have another choice.
Any light in this issue? Thanks.
If I try to use the tool to change seats I am not allowed, but that section of their website still shows the seats assigned to me (as they were initially).
Do I have or I don't have seats assigned? I would avoid calling AC for the long time to wait on hold, but I might not have another choice.
Any light in this issue? Thanks.
Feb 19, 2014, 8:50 am
#6
Original Poster
Join Date: Dec 2008
Location: Toronto, ON
Programs: US Air, Flying Blue, United, Air Canada, Aeromexico
Posts: 437
At the time of booking, it was showing the same seats on the AC site when looking up the booking by the AC number provided by United (I have printed copies for that reservation). Now, looking up the same reservation on AC site, it shows no seats. When I try to chose seats I can't do anything.
It is weird. I thought just UA website/web app sucks. It looks AC site sucks even worse.
Feb 19, 2014, 12:51 pm
#8
Join Date: Jan 2014
Location: YVR
Programs: E50K, *Gold, WS Gold,VIA Premier, VIPorter
Posts: 463
You can message AC on facebook if you want to change seats (and it's either free, or you paid the fee once). Saves time on the phone and works great if you can't do it online.
Feb 19, 2014, 2:59 pm
#9
Moderator: National Car
Join Date: Sep 2011
Location: SE MI
Programs: Delta PM, National EE, Hertz PC, Hilton DM
Posts: 2,168
I also have a booking for AC794 made through UA for award travel, where I was assigned seats at booking time (without being offered the possibility to choose) but now after 1+ week the booking on aircanda.com doesn't show any seats at all.
If I try to use the tool to change seats I am not allowed, but that section of their website still shows the seats assigned to me (as they were initially).
Do I have or I don't have seats assigned? I would avoid calling AC for the long time to wait on hold, but I might not have another choice.
Any light in this issue? Thanks.
If I try to use the tool to change seats I am not allowed, but that section of their website still shows the seats assigned to me (as they were initially).
Do I have or I don't have seats assigned? I would avoid calling AC for the long time to wait on hold, but I might not have another choice.
Any light in this issue? Thanks.
Feb 20, 2014, 11:37 am
#10
Join Date: Apr 2005
Location: YWG
Programs: AC Altitude E35K, *Silve, UA Premier Silver, Marriott Platinum, SPG Preferred Plus, a bunch of other
Posts: 410
As mentioned in another thread, you may want to try using this link to see if you can select your seats:
https://services.aircanada.com/Servi...method=english
https://services.aircanada.com/Servi...method=english
Feb 20, 2014, 1:38 pm
#11
Original Poster
Join Date: Dec 2008
Location: Toronto, ON
Programs: US Air, Flying Blue, United, Air Canada, Aeromexico
Posts: 437
As mentioned in another thread, you may want to try using this link to see if you can select your seats:
https://services.aircanada.com/Servi...method=english
https://services.aircanada.com/Servi...method=english
Actually I checked back again right now and can't do anything (all buttons are un-clickable).
BUT, on this page, my seats are still showing 34E and 34F (witch is not the same like on the "regular" page where there are no seats shown).
Last edited by ticu; Feb 20, 2014 at 1:45 pm
Feb 20, 2014, 4:59 pm
#12
Moderator: National Car
Join Date: Sep 2011
Location: SE MI
Programs: Delta PM, National EE, Hertz PC, Hilton DM
Posts: 2,168
I previously tried it but it didn't work for me.
Actually I checked back again right now and can't do anything (all buttons are un-clickable).
BUT, on this page, my seats are still showing 34E and 34F (witch is not the same like on the "regular" page where there are no seats shown).
Actually I checked back again right now and can't do anything (all buttons are un-clickable).
BUT, on this page, my seats are still showing 34E and 34F (witch is not the same like on the "regular" page where there are no seats shown).