Uugg AC
Aug 14, 2013, 8:10 am
#1
Original Poster
Join Date: Jul 2007
Location: Flew over the Equator 55 times last 3 years
Programs: LANPASS Comodoro (Emerald), others
Posts: 2,957
Uugg AC
I cannot book AC one way and UA return on website (YOW-MIA). I cannot read the back of my Altitude card, hard even with a hand magnifying glass because of the colours. Phone agent cannot book return UA flight because it is not codeshare. Agent tells me to book AC one-way separate tix on line, better because then I have control of reservation. Reservations do not work with my browser (Explorer). Crashed Firefox on select seat function.
I know, its all my fault. What a pleasure to interact with AC.
I know, its all my fault. What a pleasure to interact with AC.
Aug 14, 2013, 9:08 am
#2
FlyerTalk Evangelist
Join Date: Jun 2003
Location: YYC
Posts: 23,822
Usually it's cheape to buy return from the US seaparately anyway. Ca't you book the AC leg on AC, return on the UA site?
BTW my firefox does not usually crash. But then I use a real OS (Linux), not Billy's game system.
BTW my firefox does not usually crash. But then I use a real OS (Linux), not Billy's game system.
Aug 14, 2013, 10:04 am
#3
Original Poster
Join Date: Jul 2007
Location: Flew over the Equator 55 times last 3 years
Programs: LANPASS Comodoro (Emerald), others
Posts: 2,957
Thanks for the suggestion, did that of course. My Firefox rarely locks up too - but anything is made possible by AC. Now any suggestion to make the badAttitude card readable without fetching a magnifying glass and trotting over to a window for light? 
Aug 14, 2013, 10:33 am
#6
FlyerTalk Evangelist
Join Date: Jun 2003
Location: YYC
Posts: 23,822
But yes, the back of the card is printed in such small fonts that it gets quite difficult to read in low light. Not a good idea.
Aug 14, 2013, 2:54 pm
#7
Join Date: Dec 2010
Location: YYZ
Programs: AC 50K, Marriott Lifetime Platinum
Posts: 1,553
The solution to the unreadable card is to fly more. The E35 card is VERY difficult to read as the pale blue is too close to the white lettering. The E50 card is darker and easier to read. AC actually realized this I believe but only fixed it on the luggage tag. The E35 luggage tag has black text vs. white text on the E50 and higher. If the E35 card had black text all would be fine.
Aug 14, 2013, 4:22 pm
#8
Join Date: Jan 2013
Location: YVR
Programs: AC: E50K, AP: dDiamond
Posts: 963
I just received my E35 card in the mail and it has black writing, not white, (on the card as well as luggage tags).
Are you just trying to get your Aeroplan number off of your card or is there something ese you're trying to find?
Are you just trying to get your Aeroplan number off of your card or is there something ese you're trying to find?
Aug 14, 2013, 5:47 pm
#9
FlyerTalk Evangelist
Join Date: Mar 2005
Location: YYZ
Programs: AC*SE 2MM
Posts: 16,675
I find it very difficult to read the SE card. Comcierge card has larger font and no such problems. About four or five years ago they used an absolutely microscopic font for one year and had tons of negative feedback - I guess these things must be designed by 20-something designers with laser vision who never have to read their beautiful looking creations.
Aug 14, 2013, 6:52 pm
#10
Join Date: Mar 2010
Location: Canada
Programs: *G
Posts: 2,304
+1.
I find it very difficult to read the SE card. Comcierge card has larger font and no such problems. About four or five years ago they used an absolutely microscopic font for one year and had tons of negative feedback - I guess these things must be designed by 20-something designers with laser vision who never have to read their beautiful looking creations.
I find it very difficult to read the SE card. Comcierge card has larger font and no such problems. About four or five years ago they used an absolutely microscopic font for one year and had tons of negative feedback - I guess these things must be designed by 20-something designers with laser vision who never have to read their beautiful looking creations.
Aug 14, 2013, 6:58 pm
#11
FlyerTalk Evangelist
Join Date: Jun 2003
Location: YYC
Posts: 23,822
I'm glad that I am not the only one with this predicament. I particularly remember that one a few years ago and the colour contrasts are part of the problem. I can read the phone numbers on the SE card, but not the "small" (!) print. And yes, likely designed with someone who has not met the challenges of getting a little older!
Aug 14, 2013, 8:14 pm
#12
Original Poster
Join Date: Jul 2007
Location: Flew over the Equator 55 times last 3 years
Programs: LANPASS Comodoro (Emerald), others
Posts: 2,957
Back of the card has the super secret you'll-have-to-kill-me-if-I-tell impossible to read numbers.
Last edited by bingocallerb22; Aug 14, 2013 at 8:26 pm Reason: clarity
Aug 14, 2013, 9:34 pm
#14
Join Date: Jun 2004
Location: I'm From Here
Programs: AC*SE & MM/*Wood Gold/HHonors Diamond/Marriott Silver/AirMiles Gold
Posts: 4,567
If your firefox is crashing,
try this program http://www.bleepingcomputer.com/download/adwcleaner/
download, run, hit delete and let it do its thing.
Full disclosure, I am an IT Consultant
try this program http://www.bleepingcomputer.com/download/adwcleaner/
download, run, hit delete and let it do its thing.
Full disclosure, I am an IT Consultant
Aug 14, 2013, 9:51 pm
#15
FlyerTalk Evangelist
Join Date: Sep 1999
Location: Toronto, Ontario, Canada
Programs: OWEmerald; STARGold; BonvoyPlat; IHGPlat/Amb; HiltonGold; A|ClubPat; AirMilesPlat
Posts: 38,186