Updating your Profile on the AC Listens Panel
Jul 5, 2013, 6:27 am
#1
Original Poster
Join Date: Sep 2008
Location: YYZ
Programs: ACMM SE100K; *G
Posts: 1,526
Updating your Profile on the AC Listens Panel
Received this email from AC Listens:
Did anyone else get this one? Did you actually fill out a survey? Because when I went to the survey, I clicked on begin, and the survey immediately ended (i.e. there was no survey).
Dear AC Listens Panelist,
When you first joined the AC Listens Panel, we asked you some questions about your travel habits and experiences as an Air Canada passenger. As people's lifestyles continuously evolve and trends and habits change, we would like to ensure that the information we have for you is still accurate and is still applicable to you specifically. Therefore, we would like to invite you to complete a brief questionnaire to update your profile on the AC Listens Panel.
The survey should take 5-7 minutes to complete. Please complete this survey as soon as possible, but no later than July 17, 2013.
In appreciation for your time, should you complete the questionnaire, we will enter your name in a prize draw for an Air Canada gift card worth $1000. Please click here for contest rules.
To complete our online questionnaire, please click on the URL below, or copy it into the address/ location bar of your browser. Please make sure you copy the whole link since it will sometimes wrap to the following line.
Thank you very much for your time and continued interest in the forum. If you have any questions about the forum, please feel free to contact us.
Best regards,
The AC Listens Team
When you first joined the AC Listens Panel, we asked you some questions about your travel habits and experiences as an Air Canada passenger. As people's lifestyles continuously evolve and trends and habits change, we would like to ensure that the information we have for you is still accurate and is still applicable to you specifically. Therefore, we would like to invite you to complete a brief questionnaire to update your profile on the AC Listens Panel.
The survey should take 5-7 minutes to complete. Please complete this survey as soon as possible, but no later than July 17, 2013.
In appreciation for your time, should you complete the questionnaire, we will enter your name in a prize draw for an Air Canada gift card worth $1000. Please click here for contest rules.
To complete our online questionnaire, please click on the URL below, or copy it into the address/ location bar of your browser. Please make sure you copy the whole link since it will sometimes wrap to the following line.
Thank you very much for your time and continued interest in the forum. If you have any questions about the forum, please feel free to contact us.
Best regards,
The AC Listens Team
Jul 5, 2013, 6:54 am
#2
FlyerTalk Evangelist
Join Date: May 2009
Location: FRA / YEG
Programs: AC Super Elite, Radisson Platinum, Accor Platinum
Posts: 11,874
Yes, I received the survey as well and it worked fine.
The usual questions about how many flights I took, how many in Y/J, which AC services/products I had used etc. After I declined to comment on my income the survey was suddently over - after about half of the questions according to the progress bar at the bottom.
The usual questions about how many flights I took, how many in Y/J, which AC services/products I had used etc. After I declined to comment on my income the survey was suddently over - after about half of the questions according to the progress bar at the bottom.
Jul 5, 2013, 7:06 am
#3
Join Date: Apr 2011
Location: YYC
Programs: AC 50k 1MM, Marriott LT Titanium Elite
Posts: 3,406
Same here. Clicked on the link, told me the survey was concluded. I sent them an email.
Jul 5, 2013, 7:13 am
#5
Join Date: Mar 2001
Location: Toronto, ON
Programs: AC 75K
Posts: 6,369
Same with me:
Thank you for your interest in joining our Panel today. We very much appreciate your time. Unfortunately, either our Panel is now full or the quota group for which you qualify is full.
Thank you for your interest in joining our Panel today. We very much appreciate your time. Unfortunately, either our Panel is now full or the quota group for which you qualify is full.
Jul 5, 2013, 8:05 am
#7
FlyerTalk Evangelist
Join Date: May 2009
Location: FRA / YEG
Programs: AC Super Elite, Radisson Platinum, Accor Platinum
Posts: 11,874
Not complaining - though Im note sure I agree with your premise that income is that important considering the two factors "willingness/ability to spend money on services AC provides" and income are only loosely related, e.g. I know some people who spend more on flights/travel (reimbursed by company) than they earn themselves.
Jul 5, 2013, 8:28 am
#8
Join Date: Jan 2008
Location: YYZ
Programs: All Accor Plat, 1865 Voyager, AE E35K, HH Gold,Hyatt, Hrtz Gold, Marriott Gold, NEXUS
Posts: 1,673
Me too. What a joke. AC Listens? The title of the email does not correspond at all to the content of the email. Then I take the time to read it and click through to do the survey within one hour of the start of the business day that I receive the survey and I get a message that the survey is done. How could that be if they are simply updating profiles? Thanks for wasting my time. Typical Air Canada arrogance. 
Last edited by allbrosca; Jul 5, 2013 at 8:58 am Reason: Can't spell!
Jul 5, 2013, 8:33 am
#9
Join Date: Jul 2006
Location: SEA
Programs: A3*G, AC, IHG Plat AMB
Posts: 1,604
I got the email and managed to get slightly past the income question (to which I lied) and then got bumped ... I think after asking what city I was in? I don't entirely recall anymore, as I'm used to getting bumped from their surveys at some strange point.
AC listens... but only to answers to questions they want to ask.
AC listens... but only to answers to questions they want to ask.
Jul 5, 2013, 8:38 am
#10
Original Poster
Join Date: Sep 2008
Location: YYZ
Programs: ACMM SE100K; *G
Posts: 1,526
As people's lifestyles continuously evolve and trends and habits change, we would like to ensure that the information we have for you is still accurate and is still applicable to you specifically. Therefore, we would like to invite you to complete a brief questionnaire to update your profile on the AC Listens Panel.
Jul 5, 2013, 9:29 am
#11
Join Date: May 2004
Location: Toronto
Programs: SPG LT Plat, Hilton G,Priorty Club G, AC E
Posts: 2,979
I just got a message saying I had already completed it...
...when I knew I had done no such thing.
I don't know why I bother, they only word the questions to get the answers they want, or put a positive spin on things.
Kinda like the "enhancements" of the last year or so.
I don't know why I bother, they only word the questions to get the answers they want, or put a positive spin on things.
Kinda like the "enhancements" of the last year or so.
Jul 5, 2013, 9:53 am
#12
FlyerTalk Evangelist
Join Date: Jun 2003
Location: YYC
Posts: 23,829
If you guys think you don't fit the profile, why not giving answers which you would expect would fit?
I don't see why one has to be truthful with surveys. Especially political ones...
More like, opportunities to manipulate the way you want.
I don't see why one has to be truthful with surveys. Especially political ones...
More like, opportunities to manipulate the way you want.
Jul 5, 2013, 10:04 am
#13
Original Member
Join Date: May 1998
Location: Vancouver, Canada
Posts: 6,222
Wirelessly posted (Mozilla/5.0 (BlackBerry; U; BlackBerry 9780; en-US) AppleWebKit/534.8+ (KHTML, like Gecko) Version/6.0.0.666 Mobile Safari/534.8+)
Don't you people get it?
You've been fired. Now go away!
Originally Posted by IluvSQ
same with me - clicked on the link and was told the survey was over.
You've been fired. Now go away!
Jul 5, 2013, 11:20 am
#15
Join Date: Dec 2011
Location: Canada
Programs: *void
Posts: 2,408
Mine said "Hello Mr. Rovinescuton. Shall we dust off Porter?" 
Seriously, no problems experience here...Mrs. JJJ and I completed the survey within 2 minutes and got the usual congratulatory pats on our backs.
Seriously, no problems experience here...Mrs. JJJ and I completed the survey within 2 minutes and got the usual congratulatory pats on our backs.