"Obese" pax
#16
A FlyerTalk Posting Legend
Original Poster
Join Date: Sep 2012
Location: SFO
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I guess the polite or Canadian way of solving this is to suggest to the F/A that perhaps these ladies would be more comfortable having the row to themselves and I can be moved to a similar seat.
OR
I have explosive diarrhea and I do not want to inconvenience these ladies , may I have a seat closer to the washroom?
OR
I have explosive diarrhea and I do not want to inconvenience these ladies , may I have a seat closer to the washroom?
I'm just glad it wasn't as bad a horror story I read in the United forum where the armrest wouldn't even go down.
#20
Join Date: Jan 2011
Location: YQR
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These issues need to be dealt with either at the check-in or at the gate. The fact that the airlines leave the awkward resolution to pax to figure out is unfortunate. I have had this issue in the US, but nowhere else - can you complain and get compensation? As part of the following-up, UA could call the person who sat next to you and ask "so how huge are you". They either lose the normals or the larges as customers!
#21
Join Date: Dec 2007
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When I read your post, I wasn't sure if you meant "friendly" like:
1. You're obese, we'll let you on anyway.
or
2. You're obese, so take this second seat free of charge.
It appears that for AC, it's the second. But I'm not sure why you'd need a doctor's note. I mean...can you not tell by looking if someone's that obese?
Still, how should you handle the situation if you're the one whose seat is being encroached upon, when it's very obvious to you, but the armrest still goes down fine?
1. You're obese, we'll let you on anyway.
or
2. You're obese, so take this second seat free of charge.
It appears that for AC, it's the second. But I'm not sure why you'd need a doctor's note. I mean...can you not tell by looking if someone's that obese?
Still, how should you handle the situation if you're the one whose seat is being encroached upon, when it's very obvious to you, but the armrest still goes down fine?
#22
Join Date: Dec 2006
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I'm told by a friend who is an FA that if the armrest can be lowered, then there's not much that can be done, aside from move to an empty seat, if available. But if it's a full flight, you're out of luck. If the armrest can't be lowered, then the obese pax needs to buy a second seat.
#23
Suspended
Join Date: Oct 2012
Posts: 110
That was my thought as well. I guess the OP was in the best place to get out safely, everyone else would be stuck behind the large pax seated beside him...all in all, I guess the OP had the safest seat on the plane in case of an evacuation.
#24
Join Date: Jan 2011
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A crew members best friend is "space" (aka - open seats). When anybody for whatever reason is dissatisfied with their seat, an open seat provides a level of negotiability. There have been endless posts regarding this topic and regardless of how you want to classify obesity it's a situation that requires tact and empathy. Canadian airlines are mandated to handle the situation differently than our US counterparts. An extra seat will be provided for an oversized person with doctors certification under certain circumstances and conditions. Everybody is entitled to maximize their comfort where possible - just as I would scout out another seat for a single customer seated next to a family with a lap held baby to provide comfort for all. As crew members I can comfortably say that we can tackle 99% of situations on board. As discussed on FT often - Size & Smell - remain the great challenges.
This is not a major problem IMO, but when it happens to you it is major for the short term. I believe airlines who choose not to deal with it should compensate the surrounding pax. Nothing gets people/companies to change like added costs - with the exception of the truly dysfunctional like airlines. Oops.
#26
Join Date: Jun 2010
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If you were seated in an exit row and the ladies were that intolerable, you should have just told the FA you were not comfortable operating the window exit if required, and asked to be reseated. By law, they have to move you.
#27
Join Date: Dec 2010
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#28
Join Date: Jan 2011
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I guess that situations like this http://www.cbsnews.com/8301-201_162-...denied-flight/ will change things?
#30
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there can also be extremely fit people with broad shoulders who might cause similar discomfort to the OP without the benefit of the "pillow" effect.