Help with schedule changes
#1
Original Poster
Join Date: Mar 2011
Location: Toronto
Programs: AC E, *A G, Starwood Platinum, Fairmont Platinum, Porter Points
Posts: 719
Help with schedule changes
Hi,
A few months ago I booked a 50% off YYZ-BOS weekend away / segment run
I booked Saturday Nov 17
AC 416 YYZ-YUL @ 3pm
AC 7686 YUL - BOS @ 5:55pm
Return
Sunday November 18
AC 8049 BOS-YOW @ 3:50pm
AC 463 YOW-YYZ @ 6PM
Now, looking online I see several schedule changes:
No more AC 416, replaced with 418 that leaves little time to connect on 7686
Return
8049 now leaves at 5:50 instead of 3:50 and would miss 463
My questions:
How flexible are my options to change my reservation given these schedule changes?
I'd like to:
Maximize segments
preferably leave from YTZ instead of YYZ
Leave Friday instead of Saturday
What should I know before I call?
Thanks
A few months ago I booked a 50% off YYZ-BOS weekend away / segment run
I booked Saturday Nov 17
AC 416 YYZ-YUL @ 3pm
AC 7686 YUL - BOS @ 5:55pm
Return
Sunday November 18
AC 8049 BOS-YOW @ 3:50pm
AC 463 YOW-YYZ @ 6PM
Now, looking online I see several schedule changes:
No more AC 416, replaced with 418 that leaves little time to connect on 7686
Return
8049 now leaves at 5:50 instead of 3:50 and would miss 463
My questions:
How flexible are my options to change my reservation given these schedule changes?
I'd like to:
Maximize segments
preferably leave from YTZ instead of YYZ
Leave Friday instead of Saturday
What should I know before I call?
Thanks
#2


Join Date: Dec 2009
Location: YYC - not the centre of the universe
Programs: AC*S100K 1MM, LH SEN, Hyatt Lifetime Globalist, Marriott Titanium
Posts: 4,779
YTZ - should be easy
Maxime segments - not sure what you have in mind
Leave Friday - doesn't hurt to try, but it's not that likely
Maxime segments - not sure what you have in mind
Leave Friday - doesn't hurt to try, but it's not that likely
#3
Join Date: Jan 2012
Location: St. John's, NL, Canada
Posts: 357
Help with schedule changes
I've never tried to change departure dates, and I doubt most agents would let that fly with the relatively small schedule changes you mention.
I've also never changed origins, but they may go for it if there is availability. The automated "online rebooking tool" for travel advisories often lets you select other airports in the same metropolitan area.
I have changed connection points before.
YMMV on all of this, but it doesn't hurt to ask for what you want. Have something ready to propose to the agent rather than having the agent select something for you. Have alternatives ready as well, or be prepared to call back and try another agent if you're not satisfied. Another agent may be more flexible or simply confirm that your proposed change cannot be accommodated. For what it's worth, I've always been able to resolve schedule changes to my satisfaction.
I've also never changed origins, but they may go for it if there is availability. The automated "online rebooking tool" for travel advisories often lets you select other airports in the same metropolitan area.
I have changed connection points before.
YMMV on all of this, but it doesn't hurt to ask for what you want. Have something ready to propose to the agent rather than having the agent select something for you. Have alternatives ready as well, or be prepared to call back and try another agent if you're not satisfied. Another agent may be more flexible or simply confirm that your proposed change cannot be accommodated. For what it's worth, I've always been able to resolve schedule changes to my satisfaction.
#4




Join Date: Sep 2008
Location: YVR
Programs: AC*SE-MM, FB Platinum, BA Silver, Hyatt Globalist, Marriott lifetime Platinum, Hertz PC
Posts: 1,872
YTZ is easy - most tickets allow early standby from either airport on the same ticket, so you could always just show up at YTZ for a flight a few hours before your YYZ one is scheduled.
#5
Original Poster
Join Date: Mar 2011
Location: Toronto
Programs: AC E, *A G, Starwood Platinum, Fairmont Platinum, Porter Points
Posts: 719
Wirelessly posted (Mozilla/5.0 (BlackBerry; U; BlackBerry 9700; en-US) AppleWebKit/534.8+ (KHTML, like Gecko) Version/6.0.0.666 Mobile Safari/534.8+)
I've heard rumors of this but haven't actually known anyone to do this. Can it be done on reverse as well? Ie standby at YUL for a flight to YTZ instead of YYZ?
Originally Posted by krayZpaving
YTZ is easy - most tickets allow early standby from either airport on the same ticket, so you could always just show up at YTZ for a flight a few hours before your YYZ one is scheduled.
#8
Original Poster
Join Date: Mar 2011
Location: Toronto
Programs: AC E, *A G, Starwood Platinum, Fairmont Platinum, Porter Points
Posts: 719
Wirelessly posted (Mozilla/5.0 (BlackBerry; U; BlackBerry 9700; en-US) AppleWebKit/534.8+ (KHTML, like Gecko) Version/6.0.0.666 Mobile Safari/534.8+)
Thanks for the help everyone, I switched to YTZ-BOS and return without any issues.
One point I'll give to anyone else with sched changes is to make sure you remain in Tango Plus or above if that's what you booked (not Tango)
Thanks for the help everyone, I switched to YTZ-BOS and return without any issues.
One point I'll give to anyone else with sched changes is to make sure you remain in Tango Plus or above if that's what you booked (not Tango)
#11


Join Date: Mar 2011
Location: Canada
Programs: Star Alliance G*, Marriott Bonvoy Titanium,
Posts: 3,748
I have a related schedule change question.............
On a T+ restricted trans-border fare, will AC provide a full refund? I know UA will do so, but I read the t's+c's (see below) and I am doubtful if AC ever allows a full refund?
Schedules and timetables
Time and aircraft type shown in timetables or elsewhere are approximate and not guaranteed, and form no part of the contract. Schedules are subject to change without notice and carrier assumes no responsibility for passenger making connections not included as part of the itinerary set out in the ticket. Carrier is not responsible for changes, errors or omissions either in timetables or other representations of schedules.
On a T+ restricted trans-border fare, will AC provide a full refund? I know UA will do so, but I read the t's+c's (see below) and I am doubtful if AC ever allows a full refund?
Schedules and timetables
Time and aircraft type shown in timetables or elsewhere are approximate and not guaranteed, and form no part of the contract. Schedules are subject to change without notice and carrier assumes no responsibility for passenger making connections not included as part of the itinerary set out in the ticket. Carrier is not responsible for changes, errors or omissions either in timetables or other representations of schedules.
#12
FlyerTalk Evangelist




Join Date: Jun 2003
Location: YYC
Posts: 25,038
I have a related schedule change question.............
On a T+ restricted trans-border fare, will AC provide a full refund? I know UA will do so, but I read the t's+c's (see below) and I am doubtful if AC ever allows a full refund?
Schedules and timetables
Time and aircraft type shown in timetables or elsewhere are approximate and not guaranteed, and form no part of the contract. Schedules are subject to change without notice and carrier assumes no responsibility for passenger making connections not included as part of the itinerary set out in the ticket. Carrier is not responsible for changes, errors or omissions either in timetables or other representations of schedules.
On a T+ restricted trans-border fare, will AC provide a full refund? I know UA will do so, but I read the t's+c's (see below) and I am doubtful if AC ever allows a full refund?
Schedules and timetables
Time and aircraft type shown in timetables or elsewhere are approximate and not guaranteed, and form no part of the contract. Schedules are subject to change without notice and carrier assumes no responsibility for passenger making connections not included as part of the itinerary set out in the ticket. Carrier is not responsible for changes, errors or omissions either in timetables or other representations of schedules.
Schedules are not guaranteed. However if the implement a schedule change that does not fit your needs anymore, they have no real choice but allowing for canceling.



