Upgrade Priority Question
Oct 3, 2012 | 2:37 pm
#1
Original Poster
Join Date: Dec 2007
Posts: 149
Upgrade Priority Question
Apologies if this has been answered somewhere ...
A colleague of mine is travelling YUL-LHR this sunday - he is non-status, has a latitude fare and another colleague has offered to upgrade him (he's SE with over 100 eups).
The flight is R0 but there are still 19 unassigned seats (I realize this does not mean they are all available). My question is, will he be assigned an upgrade based on the status of the SE colleague who has requested the upgrade for him or based on his lowly non-status?
Thanks in advance.
D
A colleague of mine is travelling YUL-LHR this sunday - he is non-status, has a latitude fare and another colleague has offered to upgrade him (he's SE with over 100 eups).
The flight is R0 but there are still 19 unassigned seats (I realize this does not mean they are all available). My question is, will he be assigned an upgrade based on the status of the SE colleague who has requested the upgrade for him or based on his lowly non-status?
Thanks in advance.
D
Oct 3, 2012 | 4:36 pm
#3
Join Date: Sep 2008
Location: YYZ
Programs: ACMM SE100K; *G
Posts: 1,526
Oct 3, 2012 | 4:46 pm
#4
Join Date: Dec 2010
Location: YEG
Programs: AC*SE, Marriott Plat, Natl Exec, NEXUS
Posts: 437
Oct 3, 2012 | 5:35 pm
#5
FlyerTalk Evangelist
Join Date: Jun 2003
Location: YYC
Posts: 25,044
I think it's kind of in between. If R>0, on a Latitude before the upgrade window opens, it's immediate regardless of status. If waitlisted it's status of the upgrader then fare class. At the gate it's based upon status of the person who is flying.
Oct 3, 2012 | 5:54 pm
#6
Join Date: Jun 2009
Posts: 160
Actually, since R - 0 there is only the wait list which now, per AC website, is according to status of person flying, as has been the case at the gate. The status of the upgrade sponsor figures in this case for the upgrade window, ie when the request can be made.
I should note that the upgrade sponsor would have to add the non status passenger to their nominee list for the rest of the year and then request the upgrade.
This nominee will be very low on a potential gate list without status, if I understand correctly.
As I have posted before, the confusion reigns and I am at a loss for the lack of transparency when the competition even posts waitlists at the gate and online...
I should note that the upgrade sponsor would have to add the non status passenger to their nominee list for the rest of the year and then request the upgrade.
This nominee will be very low on a potential gate list without status, if I understand correctly.
As I have posted before, the confusion reigns and I am at a loss for the lack of transparency when the competition even posts waitlists at the gate and online...
Oct 3, 2012 | 6:50 pm
#7
Original Poster
Join Date: Dec 2007
Posts: 149
Actually, since R - 0 there is only the wait list which now, per AC website, is according to status of person flying, as has been the case at the gate. The status of the upgrade sponsor figures in this case for the upgrade window, ie when the request can be made.
I should note that the upgrade sponsor would have to add the non status passenger to their nominee list for the rest of the year and then request the upgrade.
This nominee will be very low on a potential gate list without status, if I understand correctly.
As I have posted before, the confusion reigns and I am at a loss for the lack of transparency when the competition even posts waitlists at the gate and online...
I should note that the upgrade sponsor would have to add the non status passenger to their nominee list for the rest of the year and then request the upgrade.
This nominee will be very low on a potential gate list without status, if I understand correctly.
As I have posted before, the confusion reigns and I am at a loss for the lack of transparency when the competition even posts waitlists at the gate and online...
Oct 3, 2012 | 7:12 pm
#8
In Memoriam
Join Date: May 2009
Location: FRA / YEG
Programs: AC Super Elite, Radisson Platinum, Accor Platinum
Posts: 11,873
But yes, its my understanding too that a SE on a Tango Plus fare trumps an E on a Latitude fare.
Oct 3, 2012 | 7:41 pm
#9
Join Date: Mar 2012
Location: LGA
Programs: DL DM, UA Gold, Marriott Plat Prem., Hilton Gold, National Exec Elite.
Posts: 2,530
My understanding from a reliable source is that it is the status of the NOMINATING passenger that matters UNTIL online check-in opens, at which time it's the status of the FLYING passenger that counts. In other words, from T-7 onwards, all the way to T-24 hours, it's the SE's status that counts. May be wrong, but again, comes from a reliable source.
Oct 3, 2012 | 7:43 pm
#10
Join Date: Nov 2001
Location: Ontario, Canada
Programs: AC*SE MM, Hilton Gold, Marriott Gold, IHG Dia RA
Posts: 3,488
Actually, Stranger has it right in the post above yours. Up until the date of travel, the waitlist is ordered by the status of the upgrade sponsor. Upgrades often clear a couple of days before the flight even if R=0. On the date of travel it's the status of the person flying.
Oct 3, 2012 | 8:38 pm
#11
Join Date: Jun 2009
Posts: 160
Actually, Stranger has it right in the post above yours. Up until the date of travel, the waitlist is ordered by the status of the upgrade sponsor. Upgrades often clear a couple of days before the flight even if R=0. On the date of travel it's the status of the person flying.
Reading the web page on eUpgrades for nominees just now clearly states the status of the traveler is determinative both for the wait list and at the airport.
Oct 3, 2012 | 9:38 pm
#12
Join Date: Oct 2011
Location: YVR
Programs: AC S100K
Posts: 978
I think it's fair to say that the true answer is an enigma.
Everyone has anecdotes that seem to contradict any theory.
OP: How about letting us know on Monday if the upgrade cleared, and, if so, when. Non- status passenger on an international Latitude is pretty rare. (Flight passes aside.)
Everyone has anecdotes that seem to contradict any theory.
OP: How about letting us know on Monday if the upgrade cleared, and, if so, when. Non- status passenger on an international Latitude is pretty rare. (Flight passes aside.)
Oct 4, 2012 | 1:57 am
#13
Join Date: Aug 2010
Posts: 249
Not so sure it's an enigma. I seem to recall a clarification from AY in this regard some time ago, confirming the status of nominator until checkin then status of passenger.
Oct 4, 2012 | 5:41 am
#14
Original Poster
Join Date: Dec 2007
Posts: 149