Upgrade availability (blue square) inconsistent between flight options
#1
Original Poster
Join Date: Aug 2010
Location: YYJ
Programs: AC 100KSE
Posts: 272
Upgrade availability (blue square) inconsistent between flight options
I am looking at flights YYJ -> RSW (Fort Meyers) for Feb 2013, specifcally the 4th, but it is happening on multiple days I've checked. Booking for 3 px, in case it matters.
Flight option 1
AC190 - Upgrade available
AC1234 - Upgrade available
Option 2
AC190 - Upgrade NOT available
AC1236 - Upgrade NOT available
Option 3
AC190 - Upgrade NOT available
AC1232 - Upgrade NOT available
Option 4
AC8050 - Upgrade not available
AC116 - Upgrade Available
AC1236 - Upgrade Available
...
AC190 is sometimes availale sometimes not, AC1236 is sometimes available, sometimes not.
I can't post a screencap to show it, but it is very weird. Thinking about purchasing Latitude to upgrade, but I am not confident that the upgrades will succeed with these flakey results.
Anyone else experience this?
Flight option 1
AC190 - Upgrade available
AC1234 - Upgrade available
Option 2
AC190 - Upgrade NOT available
AC1236 - Upgrade NOT available
Option 3
AC190 - Upgrade NOT available
AC1232 - Upgrade NOT available
Option 4
AC8050 - Upgrade not available
AC116 - Upgrade Available
AC1236 - Upgrade Available
...
AC190 is sometimes availale sometimes not, AC1236 is sometimes available, sometimes not.
I can't post a screencap to show it, but it is very weird. Thinking about purchasing Latitude to upgrade, but I am not confident that the upgrades will succeed with these flakey results.
Anyone else experience this?
#2



Join Date: Jul 2009
Location: YYC
Programs: AC SE100K MM
Posts: 903
I am looking at flights YYJ -> RSW (Fort Meyers) for Feb 2013, specifcally the 4th, but it is happening on multiple days I've checked. Booking for 3 px, in case it matters.
Flight option 1
AC190 - Upgrade available
AC1234 - Upgrade available
Option 2
AC190 - Upgrade NOT available
AC1236 - Upgrade NOT available
Option 3
AC190 - Upgrade NOT available
AC1232 - Upgrade NOT available
Option 4
AC8050 - Upgrade not available
AC116 - Upgrade Available
AC1236 - Upgrade Available
...
AC190 is sometimes availale sometimes not, AC1236 is sometimes available, sometimes not.
I can't post a screencap to show it, but it is very weird. Thinking about purchasing Latitude to upgrade, but I am not confident that the upgrades will succeed with these flakey results.
Anyone else experience this?
Flight option 1
AC190 - Upgrade available
AC1234 - Upgrade available
Option 2
AC190 - Upgrade NOT available
AC1236 - Upgrade NOT available
Option 3
AC190 - Upgrade NOT available
AC1232 - Upgrade NOT available
Option 4
AC8050 - Upgrade not available
AC116 - Upgrade Available
AC1236 - Upgrade Available
...
AC190 is sometimes availale sometimes not, AC1236 is sometimes available, sometimes not.
I can't post a screencap to show it, but it is very weird. Thinking about purchasing Latitude to upgrade, but I am not confident that the upgrades will succeed with these flakey results.
Anyone else experience this?
Last edited by mountaingrl; Apr 8, 2012 at 5:32 pm
#5
Join Date: Dec 2010
Programs: UA MP
Posts: 768
I trust ac.com blue square less than I trust KVS or other tools that directly show R inventory.
Since you're planning to buy a B fare anyway, if ac.com won't confirm the upgrade due to IT failure, you can call in and have the agent do it. If they won't do it for whatever reason, you cancel and get your money back!
Since you're planning to buy a B fare anyway, if ac.com won't confirm the upgrade due to IT failure, you can call in and have the agent do it. If they won't do it for whatever reason, you cancel and get your money back!
#6


Join Date: Jan 2001
Programs: AC SEMM
Posts: 770
I have yet to have to a problem when I have checked with KVS and then bought ticket and upgraded immediately, including a few R=1's. I cannot say the same for the AC website, as in the early days I was put off by the inconsistent fare display when asking for upgradable options. I am now used to using KVS and that's what I do.
#9




Join Date: Oct 2010
Location: YVR - Vancouver, with most winter weekends in Whistler.
Programs: Aeroplan 35K, Alaska MVP, Marriott Titanium / Lifetime Platinum, Hertz President's Circle
Posts: 4,633
i have seen this before as well on bookings from Canada to the USA - especially when there are multiple options on the Canadian segments to the hubs.
US flights don't seem to have the buggy IT issues in my experience.
US flights don't seem to have the buggy IT issues in my experience.



