Eupgrading SE and E priority on waitlist
#1
Original Poster
Original Member




Join Date: May 1998
Location: Canada
Programs: AC SE 2MM, HH Dd, Bonvoy G; IC S; AA; DL
Posts: 14,496
Eupgrading SE and E priority on waitlist
Would lke a bit more data points on this.
My experience has been nil other than where I as SE snag a seat for my wife as an E or P when R space opens up and I am on the waitlist. (then I have priority when more R opens up or at the gate if I have to wait)
Both of us were waitlisted YYC-PHX as R=0. I eupgraded to the waitlist my wife first but my eupgrade cleared first so now it is still R=0 and she is still on the waitlist (now she has lower priority if it comes to a gate fight
). I thought eupgrading was done in order of time that request was made but obviously not.
My experience has been nil other than where I as SE snag a seat for my wife as an E or P when R space opens up and I am on the waitlist. (then I have priority when more R opens up or at the gate if I have to wait)
Both of us were waitlisted YYC-PHX as R=0. I eupgraded to the waitlist my wife first but my eupgrade cleared first so now it is still R=0 and she is still on the waitlist (now she has lower priority if it comes to a gate fight
). I thought eupgrading was done in order of time that request was made but obviously not.
#3
Join Date: Dec 2010
Programs: UA MP
Posts: 768
#4
Original Poster
Original Member




Join Date: May 1998
Location: Canada
Programs: AC SE 2MM, HH Dd, Bonvoy G; IC S; AA; DL
Posts: 14,496
not concerned about upgrade priority at gate but at further out than T-24.
Interesting that they may reshuffle SEs and Es--think that's good although it didn't work here (yet).
Interesting that they may reshuffle SEs and Es--think that's good although it didn't work here (yet).
#5




Join Date: Sep 2010
Location: YVR
Programs: AC*SE MM, Marriott Lifetime Titanium
Posts: 4,654
If they're prioritizing by status, it makes me wonder if they do it by fare class as well (like at the gate).
#7




Join Date: Jun 2004
Location: I'm From Here
Programs: AC*SE & 2MM/Bonvoy Gold/HHonors Diamond
Posts: 4,664
I have seen cases (in the pre-eupgrade world) where an Elite on a Latitude fair trumped me as an SE on a T+ fare (his cleared 2 days out, mine at the gate)
So maybe things have changed, or fluke or there is more to it..
So maybe things have changed, or fluke or there is more to it..
#8




Join Date: Sep 2009
Location: Somewhere between YXU and YYZ
Programs: Marriott Lifetime Titanium Hilton Gold AC*25K
Posts: 635
And when I get SE later this year, I will too

IMO it should be done by status only after check-in/at the gate.
Prior to that, it should be done by order of request.
This is fair because each level gets their exclusive chance to be closer to the top based on their windows. T-7, T-4, T-2.
I can defintiely vouch for status as the primary factor at the gate.
I was on a UA ticket LAS-YYZ connecting through DEN. DEN-YYZ was on AC metal. Had to wait until I got to Denver to request my upgrade as AC does not allow me to request eupgrade on codeshares prior to check-in.
I approached the GA with little expectation and asked if J was full, she said there were 5 seats but the waitlist was long, so I said, no point in asking then, to which she replied, no, you are an Elite so you should be higher priority. So I requested, and she said I was second on the list and unless 4 SEs show up and request last minute, I would get it.
I was an Elite and requested 1hr before flight and I moved ahead of all of the (what I assume to be) Prestige and non-status nominees.
#9
Suspended
Join Date: Dec 2010
Posts: 4,153
I think this is the best way to handle this (I am SE and my wife E as well)
IF R available at T-7days, upgrade E on SE nomination
THEN, use E nomination for SE at T-4 with SE having good priority right up to gate time.
HOWEVER, if R space is tight, and there is a risk of only one upgrade coming available, it is better to use SE eupgrade for SE and waitlist E on their own account.
Permutation on this: If you have tons of eupgrade credits, you could use SE eupgrade account for both SE and E at T-7 and later on use the E upgrade account on flights that are wide open for both the SE and E.
I go through this agony every time we fly together TPAC.
IF R available at T-7days, upgrade E on SE nomination
THEN, use E nomination for SE at T-4 with SE having good priority right up to gate time.
HOWEVER, if R space is tight, and there is a risk of only one upgrade coming available, it is better to use SE eupgrade for SE and waitlist E on their own account.
Permutation on this: If you have tons of eupgrade credits, you could use SE eupgrade account for both SE and E at T-7 and later on use the E upgrade account on flights that are wide open for both the SE and E.
I go through this agony every time we fly together TPAC.
#10




Join Date: Feb 2006
Programs: AC75 MM
Posts: 1,086
I think this is the best way to handle this (I am SE and my wife E as well)
IF R available at T-7days, upgrade E on SE nomination
THEN, use E nomination for SE at T-4 with SE having good priority right up to gate time.
HOWEVER, if R space is tight, and there is a risk of only one upgrade coming available, it is better to use SE eupgrade for SE and waitlist E on their own account.
Permutation on this: If you have tons of eupgrade credits, you could use SE eupgrade account for both SE and E at T-7 and later on use the E upgrade account on flights that are wide open for both the SE and E.
I go through this agony every time we fly together TPAC.
IF R available at T-7days, upgrade E on SE nomination
THEN, use E nomination for SE at T-4 with SE having good priority right up to gate time.
HOWEVER, if R space is tight, and there is a risk of only one upgrade coming available, it is better to use SE eupgrade for SE and waitlist E on their own account.
Permutation on this: If you have tons of eupgrade credits, you could use SE eupgrade account for both SE and E at T-7 and later on use the E upgrade account on flights that are wide open for both the SE and E.
I go through this agony every time we fly together TPAC.
"Currently, only one member may sponsor an upgrade per reservation. For instance, if a Super Elite and Prestige member are travelling together on the same booking, it is not possible for the Super Elite member to sponsor an upgrade for the departing flight(s), and for the Prestige member to sponsor an upgrade for the return flight(s)."
#11
Suspended
Join Date: Dec 2010
Posts: 4,153
But - if you are both on the same reservation you cannot use one flyer's account to upgrade the outbound and another for the return, as per http://www.aircanada.com/en/aeroplan...des/howto.html
"Currently, only one member may sponsor an upgrade per reservation. For instance, if a Super Elite and Prestige member are travelling together on the same booking, it is not possible for the Super Elite member to sponsor an upgrade for the departing flight(s), and for the Prestige member to sponsor an upgrade for the return flight(s)."
"Currently, only one member may sponsor an upgrade per reservation. For instance, if a Super Elite and Prestige member are travelling together on the same booking, it is not possible for the Super Elite member to sponsor an upgrade for the departing flight(s), and for the Prestige member to sponsor an upgrade for the return flight(s)."
#12




Join Date: Feb 2006
Programs: AC75 MM
Posts: 1,086
When I tried to do this the website said I could not, but she had not yet flown the outbound. Does it change after that to allow it?
#13
FlyerTalk Evangelist




Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E50, Marriott LT Ti, IHG Dia Amb
Posts: 16,441
So let me check with you : Mrs TV is on her own reservation and she successfully upgraded the outbound on her account (E). Can I use my (SE) eupgrade credits to sponsor her return (no availability at T-7 or T-4)?
When I tried to do this the website said I could not, but she had not yet flown the outbound. Does it change after that to allow it?
When I tried to do this the website said I could not, but she had not yet flown the outbound. Does it change after that to allow it?
This just happened to a friend. He is E and was planning to upgrade his outbound, but got an SE to upgrade his return before his E window opened up. He was no longer able to upgrade his outbound.
So had to call AC and cancel the return upgrade. He was then able to upgrade his outbound, and once that flight is completed, he will call AC for a new PNR so the SE can upgrade his return.
#14
Join Date: Dec 2010
Location: MAN
Programs: BA Silver
Posts: 1,205
The questions "how do AC upgrade priorities work?" and "is there an afterlife?" have incredible similarities:
1. There is no shortage of people who claim to know exactly how it works.
2. Nobody, in fact, really knows.
3. There is no way you *can* know (hell, AC doesn't even know how it works).
4. You can choose to live life in fear and frustration because of not knowing, or you can just resign yourself: it's unknowable and you should really worry about things you can control so that you can be happy.
1. There is no shortage of people who claim to know exactly how it works.
2. Nobody, in fact, really knows.
3. There is no way you *can* know (hell, AC doesn't even know how it works).
4. You can choose to live life in fear and frustration because of not knowing, or you can just resign yourself: it's unknowable and you should really worry about things you can control so that you can be happy.
#15
Join Date: Jun 2000
Location: Toronto, Ontario, Canada
Posts: 393
Yes, it can be done, sort of. What needs to happen is that she needs a new PNR for the return. This can be done by calling AC. Problem is you cannot split the booking into 2 PNRs until the outboound has been flown, so depending on how long her trip is, you may not be able to request the upgrade at the 7 day window.
This just happened to a friend. He is E and was planning to upgrade his outbound, but got an SE to upgrade his return before his E window opened up. He was no longer able to upgrade his outbound.
So had to call AC and cancel the return upgrade. He was then able to upgrade his outbound, and once that flight is completed, he will call AC for a new PNR so the SE can upgrade his return.
This just happened to a friend. He is E and was planning to upgrade his outbound, but got an SE to upgrade his return before his E window opened up. He was no longer able to upgrade his outbound.
So had to call AC and cancel the return upgrade. He was then able to upgrade his outbound, and once that flight is completed, he will call AC for a new PNR so the SE can upgrade his return.

