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-   Air Canada | Aeroplan (https://www.flyertalk.com/forum/air-canada-aeroplan-375/)
-   -   AC eUpgrade page down? (https://www.flyertalk.com/forum/air-canada-aeroplan/1315768-ac-eupgrade-page-down.html)

yyzgigi Feb 19, 2012 9:47 am

Thank goodness for Skype on my iPod. Just called for free from Paris. Let's hope checkin works tomorrow.

nowinyow Feb 19, 2012 12:03 pm

AC really needs to put some TLC into their IT department.

This is crazy! Have a latitude ticket, upgrade space available but can't access. In remote UK right now....

AC...you listening? If not, I sure hope you're fixing the problem!

JJonahJ Feb 19, 2012 3:24 pm


Originally Posted by nobody-elite (Post 18043249)
Thanks, didn't know we could phone in. Phoned in and she is on the wait list.

Good luck to your daughter, n-e. Hoping she'll get the e-Up. One of the great joys of Fatherhood, is when you can give your "little girl" a heartfelt gift that she'll appreciate! ^^

nobody-elite Feb 19, 2012 3:56 pm

Thanks so much JJonahJ

I became ill at the last minute so couldn't go to hear my daughter speak on a project she has worked so hard on. We are very proud of her and it would be wonderful if I could give her this little treat for all her hard work.

Going to try and get her an upgrade on the second segment later this afternoon, in case the TLV one doesn't happen for her. TLV flight, is not a new plane but it will be her first pod experience and a nice long flight to enjoy the pampering.


Seems the upgrade site is still not working. That's a long time to be down.

KenHamer Feb 19, 2012 3:57 pm

Wirelessly posted (Mozilla/5.0 (BlackBerry; U; BlackBerry 9780; en-US) AppleWebKit/534.8+ (KHTML, like Gecko) Version/6.0.0.448 Mobile Safari/534.8+)

AC is enhancing the upgrade system.

furballs Feb 19, 2012 4:02 pm

Quite the enhancement! :rolleyes:

Sorry, couldn't resist..........

mountainboy Feb 19, 2012 4:35 pm

Due to the late arrival of the incoming HTTP request..

canforce Feb 19, 2012 4:57 pm

Sure glad ACTopTier is around to let us know what is going on and when things will be back up and running.

Once again, AC coming through for its best customers.

KenHamer Feb 19, 2012 5:14 pm

Wirelessly posted (Mozilla/5.0 (BlackBerry; U; BlackBerry 9780; en-US) AppleWebKit/534.8+ (KHTML, like Gecko) Version/6.0.0.448 Mobile Safari/534.8+)

He he... Well they did twit this 7 hours ago:



"ACTopTier The eUpgrade Svc on aircanada.com is currently unavailable, to request an upgrade, use your Priority Contacts or speak to a rep @ckin"



Although I have to wonder about the "advice" to "request" an upgrade at check in.

canforce Feb 19, 2012 5:17 pm


Originally Posted by KenHamer (Post 18046233)
Wirelessly posted (Mozilla/5.0 (BlackBerry; U; BlackBerry 9780; en-US) AppleWebKit/534.8+ (KHTML, like Gecko) Version/6.0.0.448 Mobile Safari/534.8+)

He he... Well they did twit this 7 hours ago:



"ACTopTier The eUpgrade Svc on aircanada.com is currently unavailable, to request an upgrade, use your Priority Contacts or speak to a rep @ckin"



Although I have to wonder about the "advice" to "request" an upgrade at check in.

Is online check in still down too. I cant check in for my flight to LHR tomorrow night.

PlaneWatcherYYC Feb 19, 2012 6:19 pm

OLCI shouldn't be effected... last I heard it was just the eUpgrades page.

YukonYXY Feb 19, 2012 9:41 pm

Seems to be back up and running now...

mendy7511 Feb 19, 2012 9:47 pm

It is back up now.
looks the same and it was and just as slow as before.
So much for hoping for "enhancements".


edit - I didn't see Yukon's post until after I posted.

KenHamer Feb 20, 2012 4:07 am

Wirelessly posted (Mozilla/5.0 (BlackBerry; U; BlackBerry 9780; en-US) AppleWebKit/534.8+ (KHTML, like Gecko) Version/6.0.0.448 Mobile Safari/534.8+)

They were euphemistic "enhancements."

HerpaYvr Feb 20, 2012 9:16 am

This is the only forum that I know of that the word "enhancements" has a different meaning for so many people with similar backgrounds :D:D


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