Requesting AC eUGs on codeshare (AC metal)
Feb 14, 2012 | 3:42 pm
#1
Original Poster
Join Date: Jan 2006
Location: NYC
Posts: 229
Requesting AC eUGs on codeshare (AC metal)
I'm on one of these crazy AC/SN cheapo flights to Brussels tomorrow. Requested upgrade (and cleared) for first leg, LGA-YUL.
But 2nd leg (YUL-BRU) is saying the upgrade is only available when I check in. It's not letting me do OLCI yet.
I finally broke down and called, and the agent said for a codeshare like this (even though it's on AC metal), I can only request the upgrade at the desk in YUL.
Is this true?
Thanks, experienced AC'ers. Would love to finally use my eUGs before I lose my Elite status at the end of the month...
But 2nd leg (YUL-BRU) is saying the upgrade is only available when I check in. It's not letting me do OLCI yet.
I finally broke down and called, and the agent said for a codeshare like this (even though it's on AC metal), I can only request the upgrade at the desk in YUL.
Is this true?
Thanks, experienced AC'ers. Would love to finally use my eUGs before I lose my Elite status at the end of the month...
Feb 14, 2012 | 4:30 pm
#4
Join Date: May 2009
Location: HKG (mind in YYZ)
Programs: MPC Green, AC Tangerine :)
Posts: 1,102
when doing OLCI be sure to check if the request upgrade button is available, you might be able to request it then when check in opens up at T-24 instead of at the airport
Feb 14, 2012 | 6:27 pm
#5
Join Date: Nov 2008
Programs: AC SE, Marriott Titanium
Posts: 1,365
I was flying PEK->FRA->YYZ->YYJ on an LH ticket (LH PEK->FRA, AC metal FRA->YYJ, and yes I know that's the wrong way around), I wound up calling the concierge at FRA and had her put in the upgrade requests for me ex FRA. Thankfully I made it. 
Feb 14, 2012 | 8:14 pm
#6
FlyerTalk Evangelist
Join Date: Jun 2003
Location: YYC
Posts: 25,047